The UPS Store #0983 in Boston is a friendly and helpful business that offers a variety of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. The staff are respectful, courteous, and dedicated to providing good customer service. Customers appreciate the personal attention they receive, with staff members like Jon and Amari being especially helpful, knowledgeable, and friendly. Many reviews mention that the employees take the time to explain options, handle fragile or sentimental items carefully, and make the shipping process quick and effortless. Despite sometimes busy lines, the staff remain respectful and attentive to each customer. The store is conveniently located west of Boston University at Packard's Corner, with accessible parking options nearby. Overall, it is a reliable place for shipping and related services, with staff committed to making each visit a positive experience.
Thank you to the employee who helped me with packing my item with care; my item arrived in one piece and I really appreciate it. As always, top tier customer service and care.
August 2025
Ryan was incredibly helpful, meticulous & fast even though he was the only working in the store. Thank you!
April 2025
This UPS store has a helpful stuff with a convenience location.
