The UPS Store #0696in East Boston offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. The locally-owned and operated business is committed to providing excellent customer service. Reviewers have praised the staff's attentiveness, knowledge, and patience, particularly in helping customers track down lost packages and navigate the shipping process. However, some customers have noted that the store occasionally opens late, which can lead to a line forming outside. Overall, The UPS Store #0696 is a reliable and helpful resource for the community, with a staff that goes the extra mile to assist customers.
These folks helped me after an awful start to my day! They helped me box my item for an amazon return and helped me when stuck at printing. Please recognize their hard work and care to help their customers. I live farther away so I won't be back any time soon. Im really grateful for the crew. 10 stars!
April 2025
So easy for Amazon returns in and out quick w a receipt
August 2024
Grace is amazing! She's fast, efficient and does her job well! UPS has a great asset!
