Urban Outfitters is a store for trendy clothing, accessories, shoes, and small space decor, plus fun novelties and records. The clothing is described as trendy but also basic and overpriced, though noted as good quality. It offers a variety of sizes, including specific options like a size 31 waist for men. The stock, however, lacks diversity in both items and sizes. The record selection is nice, ranging from pop to indie pop, though some advice is to never buy the Crosley record players. The store has a multi-level layout with pretty good vibes and ambiance. Customer service experiences vary. Some staff members are friendly and very helpful, actively assisting customers. Other experiences are disappointing, with reports of associates not greeting customers, being on phones, and not accommodating requests in the fitting room area. The overall experience can depend on the individual staff member encountered.
Really obnoxiously loud music, and not a great layout. Newbury location is so much better
October 2024
Prices and quality aside (tends to be hit or miss w/ UO), the staff were lovely at this location! Super friendly, and OMG the store was so organized! Even the sale section was relatively easy to browse. ☺️
(I went to a different UO earlier in the day and ended up leaving because the disarray there overwhelmed... read full comment
January 2024
It’s alright , nothing really jumps out at you , AB&F down the road has better selection imo
