Urban Outfitters is a store for trendy clothing, accessories, shoes, and small space decor, plus fun novelties and records. The clothing is described as trendy but also basic and overpriced, though noted as good quality. It offers a variety of sizes, including specific options like a size 31 waist for men. The stock, however, lacks diversity in both items and sizes. The record selection is nice, ranging from pop to indie pop, though some advice is to never buy the Crosley record players. The store has a multi-level layout with pretty good vibes and ambiance.
Customer service experiences vary. Some staff members are friendly and very helpful, actively assisting customers. Other experiences are disappointing, with reports of associates not greeting customers, being on phones, and not accommodating requests in the fitting room area. The overall experience can depend on the individual staff member encountered.
Going to urban outfitters can definitely be overwhelming, but Reese was so helpful and patient with me- she helped me pick out the perfect outfit that made me feel so confident! She was so sweet and very easy to talk to and definitely made my experience 100x better!
January 2026
didnt have a shirt to cover up my heavy naturals. cool store tho
January 2026
I love the vibes, also Raysa is amazing at her job and she's very helpful!! 💓💓💓
