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“DeAndre was so understanding and helpful. can’t thank him enough for taking the time to resolve my issue quickly and efficiently - especially over the holidays!”
“After finally giving in to my adult children’s concerns to upgrade from my old XR. We went to TCC in Abington. The Sales Person Jamal C (a fellow Veteran) greeted us and was able with assistance from the Store Manager Craig to provide me with a brand new 15 Pro Max and reduce my monthly phone bill. Very satisfied with the customer service and will be happy to go there for upgrades to our other phones.”
“Ron at the store was so helpful. I was getting a Sim card error on my phone and within 20 minutes he had fixed the problem. He was so knowledgeable about all of the other phones, lines, data, etc. questions that we had while we were in the store. Store was so clean And the visit was so efficient this will be the only store I go to.”
“Joanna was awesome and walked us through the entire upgrade process. She even helped my dad troubleshoot the data transfer process when he forgot his Apple ID. Couldn't have asked for better customer service!”
“Tony was extremely helpful and competent in helping me buy/set up pre paid internet. He took extra time to make sure this option would work for me and arranged a tech at no cost for the installment. Impressed!!”
“I went in to change my service from AT&T. I was welcomed right away by the rep and he talked about all the pricing and products available. After 2 hours, my wife and I left with 2 new phones and a new IPAD before going to T-mobile, I went to xfinity. I was quoted price but I needed information to transfer the lines. When I returned, not only did they not agree to the quote but they accused me of lying. Never again”
“Tarsha S. was very helpful after I had a less than perfect experience over the phone with central customer service. She was attentive in researching the cause of my issue and diligently solved the problem. She was patient, regardless of the line out the door, and committed to ensuring I walked away satisfied. It’s rare to come by an agent as genuine as Tarsha.”
“I visited this location yesterday. Will Jones greeted me and my daughter as we came in. We came to switch our mobile svs to Xfinity. Will was able to help us with a switch and also with setting up my daughter's new phone and trading in the old one.There was another guy who helped us with a screen protector and took our old equipment - but we didn't take his name(((We had a great experience. Saved a lot of money. And we are very happy with the svs so far.I definitely recommend this branch. The staff is knowledgeable and very friendly. They make you feel like home :)”
“After a nightmare with T-Mobile for the last 12 days, Estefany provided exceptional customer service. She explained everything thoroughly, was very kind and provided nothing but positivity and solutions. She was able to get my phone back up and running! I highly recommend the professionalism of this location and their mobile experts. I will be returning to add a new iPad line to my account with Estefany very soon! Thanks again!”
“I was here with a friend who had a problem with her service due to an unsolicited change. The on-site personnel were friendly and supportive ultimately solving her problem to her satisfaction.”
“Love the upgraded Xfi modem, even though I nearly locked myself out putting my devices on pause. Til I discovered one I hadn't and was able to enter that one and unlock them all...whew!!! The representative here in Hyde Park was kind enough to allow my Son to pick it up with information she gathered from me. So if you haven't swapped out yours, I don't know what your waiting for, its Fabulous. ⭐⭐⭐⭐⭐”
8:30AM - 1PM 2 - 5:30PM
3 Batterymarch Park Suite 200, Quincy
Internet Service Providers
“We have been with Breezeline (MetroCast previously) for many years. We utilize the service for our expanded cable TV and our internet service. We are very pleased with the service provision overall in regards to reliability, customer service/support and functionality. A five star rating is withheld because of a very few interruptions and the lack of seeking customer input with periodic surveys regarding programming and internet services.”
“Great Service. The customer service rep. that I dealt with was Deneisha D. She was great extremely helpful. She really took her time to resolve my billing issue.”
“I was very happy that the staff was able to help me buy a new phone on short notice, when i was about to travel and my phone went intermittment, and get the old phone to transfer it all before it died. Richard, Kim, Sara, Jeremy all particpated. Even though i do my own programming, and even play piano, smart phone taps and gestures are just something i don't do well. Finally, getting the new protective screen on perfectly was a nice touch, all while breaking in a new hire.”
“My experience today was exceptional Kerby went above and beyond to assist me, with coming back as a T-Mobile customer, he took his time to go over my options, and explained the process step by step and successfully helped me transfer my line over. I’m glad to be back with T-Mobile thanks to Mobile Expert, Kerby for providing outstanding customer service.”
9AM - 1PM 2 - 5PM
1224 Hyde Park Ave, Hyde Park
Internet Service Providers
“Installer was professional, courteous, fast, and on-time.Account set-up was easy and all my questions were addressed.Our network and wifi connections are running fast and great!Very happy with our service!”
“I prefer discussing issues with a live person. Even customer service on the phone ends up telling you to go to your local store. I was annoyed at first but the people and service at Westgate mall store is top notch. They listen, are courteous and the experience was excellent. Highly recommend.”
“Every visit to this branch is pleasant. All the staff are helpful and courteous, especially the young lady who was in charge today. Thanks very much for the respect and kindness towards my daughter and I. I love Tmobile!”
“Omar is the best representative in T mobile! He is so kind and professional to resolve my issues, which is like a life saving! And thanks for other staff in the store, Jay is very helpful as well. Thank you guys!”
“Great service, Aileen and Riven treated me like royalty. I’m so happy to have T-Mobile because my experiences with this team group of people that work here does a great job.”
“I had a great experience at the Boylston, Verizon store. I was having issues with customer service reps over the phone, so decided to go into the store for some help. I was helped immediately (no wait time), and the manager was knowledgeable and fixed my problem very quickly. He even gave me a number where I could directly reach him, if I had trouble when I got home. He went above and beyond! Great experience.”
“I came into the store and I was upset I had a bad experience with a different rep on Sunday. I thought I was going to cancel my Xfinity service because of this but the representative Shaun clocher was spectacular and went above an beyond for my needs tonight he solved all my problems and left me a very happy and satisfied Xfinity clint. I would recommend Shaun clocher for all of your Xfinity needs and services. he treated me amazingly”
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“My wife and I bought new phones, couldn't have been happier with working with Chris. He was patient (we're old), knowledgeable and thorough. Everyone else at the store was pleasant and helpful.”