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“Deandre Warren at the Verizon store in Abington was very helpful knowledgeable and professional he set up my new phone and gave me good advice and installed a phone protector on the front. I would go back there if I ever needed help with my phone. Give him a raise immediately.”
“Sean was absolutely terrific and helped me with my problem and got me out in no time. If you live in the area I highly recommend this location. Best I've been to around here for sure!”
“Been here many times Justin is always helpful patient kind and explains everything thoroughly and doesn’t put pressure to buy.
Highly recommend this store and I always feel welcome.”
“The guy in there is VERY helpful & spent a cpl days with me trying to figure something out , knows his stuff informed me he has been there 14 yrs , great multi tasker, bilingual , professional, cool guy ??”
“I recently switched to tmlp from Comcast for my Internet provider and it has been amazing. I cut my cost in half while keeping the same speeds. And most importantly when I call for assistance someone actually answers the phone. Not only does a person answer but they're friendly and helpful.”
“I had a stellar experience with Robin Horner on the morning of Saturday, June 28th at the Raynham, MA Comcast/Xfinity location. Thorough, knowledgeable, and with a friendly demeanor, he was able to clear out a previous 'order' (remove a secondary box) and then swap out my modem for an apparently overdue upgrade.
I got the runaround from Xfinity assistant (repeated messages telling me I'd get an email when my new equipment shipped), then it took 3 calls to get through to a live representative, who was pleasant and advised I go to a store.
Don't ever close this location, Xfinity automated systems do not handle customer concerns well; the phone doesn't even offer an option to speak to a live rep, Xfinity—fix that, please!”
“We spent nearly 1 month with Verizon customer service on the phone trying to resolve a problem accessing our account. They were unable to resolve it and recommended visiting a Verizon corporate store for in-person help.
I scheduled an appointment and was prepared for battle. The first person was not having much luck, but I think she may have been new. Just as things were looking dire, Chris the manager stepped in and saved the day!! We were were extatic to have our problem solved. I would rate Chris with 5 stars.”
“Joanna was awesome and walked us through the entire upgrade process. She even helped my dad troubleshoot the data transfer process when he forgot his Apple ID. Couldn't have asked for better customer service!”
“Moe was 10 stars. He helped us save a ton of $$ switching to Xfinity and helping us decide which services would work best for us He was friendly, considerate and patient and has helped us navigate the system on several occasions. If you need a cable(streaming/internet/mobile phone)guy, go see Moe!”
“I had the best sale rep at the Belmont store. He went well beyond to help me resolve an issue I was having with my phone. He worked with Customer Service to resolve my issue. I did not feel rushed and he explained everything to me. You need more Sales Representatives like him. Very knowledgeable. 5 star service all around.”
“Ben Antoine is a superstar! I left my company so I had to return my iPhone. We live in Maine and my wife went online and ordered an iPhone 17 from T-Mobile. I was in the Brockton area so I dropped into the T-Mobile at the Westgate Mall. I walked in and immediately Ben came up to me and said could I help you and I told him my situation he went in and saw that the purchase had not been completed and he completed it. He also walked my wife who was on speakerphone through the process and had me out of there in 15 minutes with a new phone. Ben is WHY we are with T-mobile! We were with Verizon and AT&T before and they pale in comparison concerning customer service. I also cut the cord at my Mom’s in Easton and converted her Verizon cell phone to T-Mobile as well as the T-Mobile Internet service.”
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“I had a pretty severe problem with my phone,and Saj was just amazing at figuring out how to extract my old data from my very damaged phone,she was very patient,polite,intelligent and personable. She's a good one !!!”