Metro Credit Union is the largest state-chartered credit union in Massachusetts, offering a full range of financial products including checking, savings, personal loans, and mortgages. Many members have been with the credit union for decades, citing the higher rates it offers compared to banks. Reviews highlight competitive mortgage rates, with one member noting they were among the best available even during periods of high interest rates. The process is described as thorough, with staff being communicative, easy to reach, and proactive in guiding members. The Burlington branch, like others, receives praise for its helpful and friendly service, making the experience well worth a visit. While some processes may take time, the overall service and competitive offerings lead to strong recommendations.
This was my first time going to this location since I just bought a car and made my first payment! The center was very clean and the folks were very nice👍
March 2026
The Metro Credit Union Burlington branch is exceptional! They are able to answer all my questions and are professional and respectful when dealing with people. They take the time to listen and are very knowledgeable with suggestions and advice! Thank you all for your assistance always!!
March 2026
I have been a member since 1995. I've always had stellar services at Metro. Burlington is my go to branch. Everyone is always very professional, greets you with a smile and hello. It's great to also see long term employees there including management. The way this branch is operated, shows how excellent the manager truly... read full comment
