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“I was in the AT&T Store @ the Burlington Mall on Tuesday4-14-26
The person that waited on me was named Mingh & he was fabulous...totally patient & informative. I was in to see about my older phone & find out if I could change from my older provider (T Mobile) & change over to AT&T,...He showed me a newer model to concider... he never pressured me to get the new phone... I took a few minutes to think about the new phone & decided to go with the new phone. He was great, explained everthing I needed to know about the new phone. I'm sure anyone working at the Mall store is great, However I'm so glad I got Mingh...he's the best”
“I had multiple people all helping me get the best I could and it was great. They legit communicated great with each other all helping get best. Great experience (I've never had a good experience changing carriers before) - ha I see my boy thought so too below”
“Marco, a manager went above and beyond to fix a billing issue that had been going on for over a month. Talking to reps by phone sent me down many time consuming tear inducing wild goose chases. I learned from this experience, always go in store! The store reps like Marco are excellent! Very professional. Patiently talked to the billing department for 30 minutes to explain what the issue was. The in store experience even interacting with other associates is far superior to Verizon. Many thanks to Marco, the MVP who finally got my issue fixed once and for all so thay I finally have closure. I trust the in store reps but I cannot say the same regarding the phone reps.”
“Marcos was such an amazing help figuring out my bestfriend’s phone!! He was so kind, patient and super helpful. 10/10 experience and a example of why i stay with verizon. I will always look for Marcos to help me out!”
“Alex was welcoming and helped to keep me up to date with my iPhone12 Mini. Even cleaned the charging port, which I thought was just broken! Genuinely the best experience. Went in thinking I would be upsold on a new phone; Instead, got exactly the service I was looking for! Five stars isn’t enough”
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“Excellent. Mohammed is always careful, friendly and professional. I only go to ZAGG for cases and repairs because he does such a good job. Each time I have used the services and advice at ZAGG at the Burlington Mall, I come away pleased with the quality of the work, the pricing and the friendliness. When my phone needs something (a new screen, a new case, etc), this is where I go. And I have been using them over many years.”