Cell Phone Stores in Cambridge, MA
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8 locations found near Cambridge
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100 Cambridgeside Pl W108, Cambridge MA 02141
“I just bought a new Ipad and internet access at this store. The store manager and the other young woman I dealt with were superb. It was quick and efficient and they saved me money. A 10/10 experience!”
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353 Fresh Pond Pkwy, Cambridge MA 02138
“This place is great! They actually are willing to help with issues, unlike some of the corporate stores. Bobby was awesome. I was having trouble removing the sim from my old phone. He jumped right in there and helped. He was professional, easy to work with. Highly reccomend. Ty. Went again mid December. Again, Bobby was very helpful. Ty Bobby! Went in again a few days ago. Zach was able to help right away, even though he was working alone that day. Ty so much Zach. I am terrible with names , but new manager and associate were very helpful today with a few problems i was having with my new phone. 8/7/26. Ty to you both.”
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225 Alewife Brook Pkwy, Cambridge MA 02138
“So pleasantly surprised about the helpful service - go to this store! I had a problem with a trade-in phone and the corporate t-mobile was not resolving the issue. The store manager Michelle was incredibly helpful, kind, and resolved the issue in a couple of minutes. Incredible customer service!”
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1438 Massachusetts Ave, Cambridge MA 02138
“The staff of the T-mobile shop in Harvard Square (store 5214) cannot be praised too highly. I visited the store over a period of 3 days (Oct. 16, 17, 18 2025) and was greeted courteously and had my questions answered and problems dealt with. Everyone was very patient (I am not good at technology) and no one tried to sell me a phone that was locked into their network and therefore would not work overseas (Note to Tmobile: you lost a sale there. I needed a new phone and would have bought one from you. As it was, all I did was transfer the chip from the phone I got from you 8 years ago, which was NOT locked into your network, to a new, unlocked phone which I purchased elsewhere.) But my point is not to criticize the company, but rather to praise the workers who are its living face and do a terrific job. I noted that other customers received the same considerate attention that I did. And not all of them were old fogies like me!”
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100 Cambridgeside Place, Cambridge MA 02141
“Came in immediately after I realized i waterlogged my laptop and even though it was busy and Josh himself was working with another customer, he very kindly helped me out. Even though there wasn't another person available to help until 3 hours from now, Josh understood my urgency and personally took my laptop to the back to check for initial cosmetic damage all the while giving proper attention to his first customer. Because I had Apple Care +, my $1500 laptop would only need to be repaired between a range of $99-299 which is honestly a steal as I'm a student and this laptop is very important to me. Josh clearly outlined the process of what would happen next and was super pleasant to work with even as I was being a bit pushy, essentially having cut the line. He had me in and out and set up an appointment for me to drop off my laptop at a time that worked better for me, reassuring my concerns and being super nice/ chill with me the entire time! Josh is really went above and beyond and for that I am so grateful :)”
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692 Massachusetts Ave, Cambridge MA 02139
“I've had Metro PCS for several years now and there's always this really nice knowledgeable young man at the store in central square. He's always so polite, helpful and just nice. Just yesterday he helped my elderly mother with a purchase and set up a her new phone, and was so patient and kind.She had a great experience with him as we always do! Thank you so much for the exceptional service!! This young man deserves a raise.”
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25 Brattle St, Cambridge MA 02138
“The representatives at this particular store have been so friendly and helpful the few times I’ve stopped in. Mehlani, Orlein, and another young man (I think his name was Michael, if I’m remembering correctly) recently spent over an hour helping me troubleshoot an issue with my SIM card. They were engaged and knowledgeable and very helpful! To be honest I have not received the same quality of service at other nearby locations— so I will definitely be coming back to this store the next time I need help!”
