The United States Postal Service at 770 Massachusetts Ave is a reliable and well-organized location that provides essential mail and package services to the community. It is known for handling a high volume of mail, processing 47 percent of the world’s mail, and offering over 30,000 retail locations nationwide. The post office is committed to delivering secure, reliable, and affordable service to more than 157 million addresses across the U.S., territories, and military bases worldwide. Visitors can also access walk-in passport services at this location. Customers generally appreciate the staff's professionalism, helpfulness, and friendly attitude. Many mention that the employees are organized, knowledgeable, and quick, often providing prompt assistance with minimal wait times, especially during weekday afternoons. One staff member in particular is frequently praised for being especially kind. The staff’s efforts are recognized despite challenges like understaffing and busy periods, with customers acknowledging that the team works hard under these circumstances. While most reviews highlight positive experiences, there is some mention of occasional issues. For example, a customer shared that a gift card purchase caused system problems, and service was sometimes inconsistent. However, overall, the location is valued for its efficient service, friendly employees, and willingness to help, making it a preferred choice for many regular visitors.
Its nice to have a PO Box and a secure place to get packages.
June 2025
My local post office! I love the grandiosity of the old building and the marble. The workers are nice and helpful when I drop off packages or have questions. Sometimes there’s a little line but it generally moves quickly.
April 2025
They leave a slip to pick up the signature required package without checking if you are home. If you go grab it on the same day they will tell you it is not here and the postman has to bring it back.
