United States Postal Service

USPS, Post Offices, Shipping Centers
Hours:
125 Mt Auburn St Ste 1, Cambridge MA 02138

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Hours

Monday
7:30AM - 6PM
Tuesday
7:30AM - 6PM
Wednesday
7:30AM - 6PM
Thursday
7:30AM - 6PM
Friday
7:30AM - 6PM
Saturday
7:30AM - 3PM
Sunday
Closed

About United States Postal Service

The United States Postal Service (USPS) is a government-operated postal service that provides a range of services, including mail delivery and passport processing. Based on the reviews, the USPS location has received both positive and negative feedback from customers. On the positive side, the post office is often empty, allowing for a quick and pleasant experience. The staff, particularly Fred, who works at the passport desk, is described as helpful, informative, and engaging. Customers have reported that their transactions at the counter are usually completed within 5 minutes. However, the post office can also experience long lines and slow service, with two employees working at a "glacial pace." Additionally, this location does not have a printer and cannot print shipping labels, requiring customers to be redirected to another location. Despite these challenges, the staff is generally professional, and the post office is able to get the job done. The location's Saturday hours, open until 3 PM, are appreciated by customers. However, the limited staffing during these hours can lead to long wait times, particularly when the post office is also handling passport appointments. Overall, the USPS location has received mixed reviews, with both positive and negative experiences reported by customers. The staff is generally described as professional, but the service quality can vary depending on the time of day and the number of customers.

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