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“Great experience for 1st time in this storefront. The gentleman that worked with me was knowledgeable, helpful, professional and kind. Thank you for a positive experience with upgrading my phone!”
“Very good customer service and technical support. Had issue restoring contacts and resolved directly with shop next day. Received follow -up with phone calls to complete iPad promotion -overall great shop will return !!”
“Best service I ever had the place was easy to find clean and friendly I had to get phone phone screen replacement and everything well well it even came with a screen protector”
“After having had some unfavorable experiences at other AT&T locations, I was reluctant to go back into a store; however, Justin went above & beyond in assisting me with my service plan. I’ve found that many reps are not familiar with First Net, but these guys are great. 10/10 recommend to anyone who’s on First Net to come to this location for assistance.”
“I had an issue with my phone and Chris, the store manager, was able to quickly diagnose the issue and get my phone back up and running. He was also able to help me with other questions about my account. Overall this was a great customer service experience. Thank you, Chris!”
“I live in Brockton, I rather travel that far to see them. They are courteous, patient and professional. It’s worth traveling to see them. I will certainly recommend my friends and family to go to their store. That AT& T Store should be a model on how to serve clients”
“The assistant was cordial, very professional and helpful when addressing my needs. I went in requesting assistance to repair an issue with my S23 Ultra, which was appropriately addressed, and left with an upgrade S25 Ultra at no added cost.”
“Visited AT&T last week was very satisfied With Service from Marques never had to wait a minute he was very pleasant and professional. I will return to that office on American Legion Highway just because of him thank you Marques. You make me proud.”
“I had an absolutely wonderful time at this store! I came in asking for a phone mount for the car and was shown all of the available models, what they looked like, how they went together, all while being treated very nicely and politely. I'll definitely go here the next time I need anything for my phone. Support small businesses!”
“Raul helped us buy a new iphone, and on a second visit he helped us transfer data onto it. A 19-year veteran of this particular AT&T store doing a great job. Everyone who walks in seems to know him like a friend”
10 AM - 7 PM
539 Granite St, Braintree
Mobile Phones
“I was so bummed when I woke up this morning and discovered that my phone wasn't turning on today, so I thought I'd stop by a Verizon store and see if they could help me get it back in action. Temesghen greeted me immediately so kindly, which right away changed my mindset. Within just a few minutes, he was able to perform a soft-reset and my phone was operational again. I am so grateful for his fast and friendly help! I would recommend this store and especially Temesghen for any of these services here. Thank you so much!! :D”
10AM - 6PM
211 North St, Foxborough
Mobile Phones
“Verizon staff is extremely helpful. Christivannah helped my wife, daughter and myself different times for upgrade and account issues. I prefer this store because they are polite and professional.”
“The manager Steven and his co-worker Junaid went above and beyond to solve the problems I was having with AT&T. I am 67 years and do not like change, especially at my age. They answered all the questions and concerns I had. The transition was fast, efficient and transparent. 10/10 customer service. I highly recommend this store!”
“Sue is absolutely hands down the best person I have ever dealt with. I went to the Dedham location and they were useless when I got a new phone. I literally went back to the Mansfield office so Sue could get my phone working in a normal order. I will never go anywhere else with a MetroPCS store. Mansfield Metro was the best. Do not go to Dedham or anywhere else.”
“I came in to upgrade the phones on my plan. It was very busy in the store due to Black Friday but Ray E was patient and very helpful. I had a great experience and felt like Ray really valued me as a customer.”
“I don’t usually write reviews. I have an old iPhone SE that I’ve had the screen replaced on at least 6 times and I’m on my 3rd battery. My former repair shop closed. I went here and the guy looked through his inventory and realized he didn’t have a screen so he took me to a kiosk by the escalators across from macys that they also run. The woman there replaced my screen and even put the privacy screen on for me and charged 10 dollars less than the last guy I went to who didn’t bother to clean the camera for me which was covered in broken glass and shmutz. I work construction and break my phone often, I appreciate people that are skilled at their job. This spot offers great work and customer service for a reasonable price.”
“This Total Wireless Location is able to fit you into the right products, cell phones, plans all while keeping in mind your cost! This place has the experience and if you need to stay connected they have you covered”
“This store has always been the best. However lately the employees have far exceeded all the allowable five stars. I had been having difficulty navigating apps on a new Iphone. Dreaka went above and beyond. She was knowledgeable, patient and compasionette. She truly made a difference for us. This is why I buy my phones at West Bridgewater ATT.”
“Daniel R from Att Westwood is amazing! He resolved multiple issues for me that took most of the day. His customer service standards are impeccable, kept me calm and persevered through a difficult win back reactivation of my account. I’d recommend other customers to go to the Westwood location. Jonas was also very responsive and knowledgeable helping me earlier. Thank you Daniel and Jonal !!”
“I have this kiosk change the glass cover of every new phone I and my kids get. Yes, he is a little bit more expensive than Amazon but he installs better than I would and it's convenient.”
10AM - 8PM
20 Stockwell Dr, Avon
Mobile Phones
“I had an exceptional experience working with CJ and Fresh. They were amazing. My car broke down and they helped me bring it back to life. This is the best T-Mobile i have been to, and I will not be going to any other location. I highly recommend this store.”
“The guy was great I can truly say and I'm not easy at giving compliments and I've been with a lot of different T-Mobile AT&T Sprint this probably was the 1st time ever that someone was honest kept it real and handled their business like a chanthe business like a champ nothing but respect good one to go to for troubleshoot”
10AM - 8PM
1395 N Main St, Randolph
Mobile Phones
“In all the years I’ve been with Verizon, Femi has to be the best worker I’ve ever experienced!! He was so courteous and hospitable. He took care of every concern I had and reassured me every step of my upgrade. I appreciate all that you do Femi, thank you!”
“Ian was exceptionally helpful to me on 7/14/2024 afternoon. He went above and beyond to resolve my payment. He even helped me get a discount on my payments. I highly recommend him for managerial position. God bless him real good.”
“Everyone there was very friendly and had excellent customer service. A special shoutout to Jean, who went above and beyond to make sure I was taken care of. He was incredibly patient and took the time to answer all my questions thoroughly. I really appreciated his help and professionalism — he made the whole process smooth and stress-free. Highly recommend this location!”
“Had to single handedly be the best experience at a Tmobile store ever. My elderly parents are on my account and I live out of state. Samaya took amazing care of them and addressed each and every one of their concerns, didn't rush them and made sure that all of their questions were thoroughly answered! Truly I have never experienced such exceptional customer service as I was called along the way to make sure everything was done appropriately too. Couldn't recommend highly enough!”
“Rachel is awesome couldn't ask for someone better to help us. My kids being disabled she helped explain it to them and she was great so pleased will come here again.”
Open 24 hours
200 Westgate Dr E 101, Brockton
Mobile Phones
“I went to the cricket wireless store at the Westgate Mall in Brockton to add a new service to a separate phone. When I left , I realized that the phone that I had brought in was locked and not receiving
or making outgoing calls. I went back inside and spoke with Eli, who may have been a manager . He was not only helpful but very knowledgeable about my situation! He took the time to figure out my issue and then helped me to select another phone, which I truly appreciated! Thank you Ely for all of your help and making " my day"!!!?”
“We had an issue with our FirstNet service and upgrading to a new phone. Long story short Eddie was the employee when we came in for what we thought was an easy transaction. Turned out it kept him 1 hour past closing. He was so kind and offering his number to help resolve it the next day. He never once made us feel rushed or appeared annoyed (although he had to be)! While we weren't able to fix our issue that night Eddie went above and beyond to help us! Give him a raise!!!”
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“Worked with Fsihaye today on these upgrades he was great and very insightful the rest of the team were also great but Fsihaye went above and beyond for us today, thanks!!”