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9AM - 12PM
1 Austin St, Charlestown
Banks
“I highly recommend ECSB Chelsea branch! The staff specially the branch manager Sandra Youssef are very attentive and responsive. Sandy always goes the extra mile to help my family with any request we have.
Also ¡Hablan español!”
“Through our professional relationship, we’ve had the opportunity to see how this team operates behind the scenes and it’s consistently driven by integrity, honesty, and a genuine respect for both the organization and its clients.
The testimonials we’ve captured reinforce this again and again. Leader Bank not only offers highly competitive products and rates, but also equips its team with the tools and support needed to deliver the exceptional customer service they’re known for.
If you’re considering banking services or a mortgage, Leader Bank is a team I confidently recommend.”
“Friendly staff, excellent customer service, and a strong sense of community. They truly care about their members and make banking easy and personal. Highly recommend!”
9AM - 1PM
1201 Massachusetts Ave, Arlington
Banks
“I came into this branch initially because of a great CD rate offering.
Cindy Reyna was very helpful & kind & made the process painless. Since then, Cindy has also guided me to open a checking account & a savings account, also with fantastic interest rates. She goes above & beyond & is always quick to get back to me with a request.
Leader seems to have the best local rates on both CD's & savings accounts. They are my favorite local bank!”
“Leader has made financing a mortgage incredibly seamless. They're a well-oiled machine! They helped me refinance and made the whole process the easiest I've ever experienced. Thanks Leader!”
9AM - 1PM
141 Massachusetts Ave, Arlington
Banks
“Wonderful service at the East Arlington Branch . Eduard , Melanie, Manjit were amazingly helpful with my service requests . Went out of their way to help me . Glad to be a customer . Service like theirs is not the usual. It’s above and beyond. Thank you all !”
“My loan officer was extremely patient, communicative, and helpful throughout the entire process. He took the time to explain everything in detail, answered all of my questions clearly, and made sure I understood each step. I truly appreciated his professionalism, kindness, and support. He made the process feel much less stressful, and I’m very grateful for his help.”
9AM - 1PM
1 Andrew St, Lynn
Banks
“I have been banking with CCU of Lynn for many many years. Victor is an amazing and professional person, everytime I enter the bank he is attentive to his customers always going above and beyond. Seeing him working alongside the tellers is a wonderful sight, in and out less the fact that we strike up conversations. Lina, Sarah and Belinda as well as Victor makes entering the bank more pleasurable..Lynn CCU rocks!!!”
“I first visited Leader Bank back in May in the hopes of opening a new account. As soon as I opened the door to the bank I was greeted by a very friendly voice. I then noticed an employee (her name was Lilit), looking my way. As it turns out, Lilit is a very professional, knowledgeable employee of Leader Bank. I sat with Lilit and in short order I had opened up a Zeugma Plus High‑Yield Svgs Account with a checking account attached to it. The customer service at this branch is outstanding. I have communicated via email with Lilit on a couple different occasions and she is been very responsive and answered my questions to the fullest. If there is one issue with the Leader Bank Belmont branch, it is that the parking is minimal and the parking lot could use some repair. If you found my review helpful, please give me a thumbs up and feel free to check out some of my other reviews. Thank you”
“Every time I go into
The Arlington branch ,Nicki Bekele always greets me with a smile and knows me by name she handles all my transactions with simplicity and efficiency.. she’s one of my favorites
Always takes the time to let me know about new banking benefits that I might want to take advantage of … just a great asset to the East Cambridge Savings Bank team
Thank you Nicki..
Brian Clarke”
“I Commend Mr Andre for his dedication and the service he provide.He was outstanding.the most recent example was that I needed to do a wire transfer,mr Andre explained everything with knowledge and accuracy he is a wonderful reflection of the Rockland bank. Thank you”
Closed
15 Woodside Ave, Winthrop
Banks
“I can’t express enough how grateful I am to be banking here. Having dealt first hand with Lawrence and each and every member of the team on a daily basis. They go so far beyond being helpful walking myself and my children through every aspect of our banking needs with a smile. The vibe goes so much further than small town banking it’s more like family. Their knowledge and professionalism instills confidence and trust. They should add a 6th star for needy customers like myself that pushed the limits every time on where banking stops and borderline personal assistance comes in to play. Thank you!!”
“I have been a customer for many years. The people in operations, namely Sarah Cashmir are very knowledgeable, courteous, and extremely helpful. She has helped me with countless issues relative to my account. She is a true asset to Mass Bay Credit Union.”
8:30AM - 12PM
907 Main St, Wakefield
Banks
“It’s always a good experience for me when I enter the Savings Bank in Greenwood. The team led by Geri (including Bo, Angela, Maria and Elena)are all highly trained and professional. These friendly ladies know banking and customer care. They process your transactions quickly and are able to answer any questions that arise and guide you to the best results.I also find their rates to be competitive, easy mobile banking app and outstanding customer support services via phone call, walk-in or on line assistance.”
“Okay people, it's finally good to go to a credit union that cares. You need loans, notary public, Bank inquiries and life insurance. I really like this place no I'm serious you should come down here and get more acquainted”
8:30AM - 12PM
599 North Ave, Wakefield
Banks
“I love the savings bank it has 2 locations in Wakefield one on Main Street in the center of town the other on North ave this 1 has a drive-through I prefer the drive-through it is always a very easy transaction The customer service is also amazing oh amazing as well I called you call the location on North ave because I habecause I had unauthorized authorized debits That needed to be recredited to my account everything was was set up for me and All I had to do was sign a piece of paper and the money was put back into my account I am very happy with this bank”
“I opened a business account with brookline a few years and can’t say enough good things, particularly the Clarendon branch. It’s so refreshing to be able to walk into a location where they actually know you and your business. I’ve been so impressed my wife and I set up a personal account as well.Is there service perfect? No. But they actually seem to care and that’s 5 stars to me.”
“We were very please with our new processing rates. Most importantly we were happy that all our point of sale systems were upgraded throughout our 18 restaurants/cafes at a incredibly low cost. ❤️”
“We visited this branch on 02/06/2026. We needed help finding information about an old account. Jawad and his Manager jumped through SO MANY HOOPS to help us get the information. We honestly can't thank you guys enough. Phenomenal customer service, and are truly the example of what all customer service should be!”
“I love Everett Co-Operative Bank. Everyone is helpful and friendly.My recommendation would be for there to be a coin-counting machine - this would make it a step above the rest. It is the only thing holding my other account back at another bank.”
9AM - 12PM
275 Mishawum Rd, Woburn
Banks
“Opened new personal accounts with Omar in Littleton.In an era where banks only want to show you the ATM, NBTC actually makes you feel welcome at the bank. That's how banking should be.Keep it that way l!”
“Stopped in here to deposit cash ahead of transpacific post-holiday travel, and ended up having a genuinely good coffee experience.
The coffee itself was excellent. The aroma from the Verve Coffee setup was immediately noticeable and genuinely intoxicating in the best way. For Capital One cardholders, the 50 percent discount makes this an extremely good value, especially by Seaport standards. At that price point, the quality easily clears expectations.
The croissant was fine but unremarkable. Perfectly serviceable, but not something I would go out of my way for or feel compelled to comment on under normal circumstances. Macarons were offered as a bonus, which was a nice touch, though they leaned too sweet for my taste.
Service was polite but slightly performative. While waiting for my order, there was a bit of hovering that felt unnecessary. I was clearly just standing there waiting, no help required. Not a real complaint, more an observation that the scripted attentiveness occasionally overshoots the moment.
Overall, this worked very well for what it is. Convenient location, especially if you are heading toward Logan, strong coffee, and excellent value with a Capital One card. I would not treat it as a destination cafe, but as a practical and surprisingly satisfying stop when you already need to be there.”
“The credit union takes great care of me with all my needs. In my opinion because of my experience credit unions will always be better then banks keep up the great work.”
“Expect to deal with humans & pieces of paper, and not a website.
If you're OK with that, you won't be disappointed. I came here for my mortgage and Debbie was very helpful with everything.”
“Antonio was super helpful in setting up my son's very first checking account...was patient, friendly & make sure he understood everything! Much appreciated!:)”
Closed
15 Beach St, Quincy
Banks
“I am my fathers P.O.A. They refused to give me bank statements going back a year. This is the second time I asked. The first time was when I brought him in there in Nov.( in his wheelchair) They told me they would mail them to me. I got his checks but no statements. I had to pick them up and I live an hour away. The brunette was very nice. The blonde woman has refused to help me three times. My father is changing banks as soon as possible. They shouldn’t have her representing them.She has a nasty attitude.”
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“Melissa was wonderful. Her professionalism and patient guidance provided the assistance needed to restart my TCU app. Not once in almost 30 minutes did Melissa hint that she had to finish and move on. I am very grateful for her help.”