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8:30AM - 5PM
200 Revere Beach Pkwy, Chelsea
Banks
“Two weeks ago, my checking account was compromised, and I had to take a trip from Springfield to the nearest branch in Framingham. There, I met Mr. Cyr and Nana. Mr. Cyr was incredibly helpful, friendly, and kind throughout the process. I realized that I’ve been banking with Metro for nearly 20 years, and I wouldn’t change a thing! I truly appreciate all the assistance you provided in restoring my account. A big thanks to the fraud department as well, where it all began. Thank you!”
9AM - 5PM
457 Broadway, Chelsea
Banks
“I had an outstanding experience working with Alicia Fiore. From the very beginning, she was extremely professional, knowledgeable, and genuinely attentive to my needs. She took the time to clearly explain every detail of the account opening process, making sure I fully understood all the options available to me without ever feeling rushed. What really stood out was her level of care and follow-up. About a week after opening my account, Alicia personally reached out to check in and ensure everything was running smoothly. That level of customer service is rare nowadays and truly made a difference. She was patient, detail-oriented, and always willing to go the extra mile to answer my questions and provide guidance. It's clear that she takes pride in her work and genuinely cares about her clients' experience.Because of Alicia, the entire process was smooth, stress-free, and even enjoyable. I highly recommend working with her if you're looking for someone trustworthy, professional, and dedicated to excellent service.”
“The Eastern bank located at 90 Everett ave., in Chelsea, is the best branch compared to other locations in Chelsea, Revere, and many others. Outstanding customer service is what make de difference!!”
“I came in and was told there is a wait time but less than an hour. Its longer. I asked to use the restroom but the gentleman Luis said there is none. He offered me the option to go to Market basket and that I would NOT lose my spot. He was very respectful and I was a bit anxious since I am holding it. When asked for the wait time he said 15 min.
Let me add: if there will be long wait times, then please add a restroom.”
9AM - 4PM
152 Everett Ave, Chelsea
Banks
“While I have to say this one bank teller went out of her way. To assist and professionally conversate with me about business opportunitys... i never experienced this level of Customer service all from a withdrawal I made at this location Highly recommend thank you for a wonderful experience the best.. Thank you so much Astrid....
⭐️⭐️⭐️⭐️⭐️”
9AM - 4PM
152 Everett Ave, Chelsea
Banks
“Excellent service, a new girl helped me, and she was very friendly, very fast, you can see her desire to serve the customer. 5 stars for her, I think her name was Briana. ?”
Banks
Banks
Banks
“This has been my bank for years. Proud member. Excellent customer service great benefits and very helpful when I have questions & in doubt. Big thanks to Wafaa the branch manager for always taking care of my banking needs & the rest of the staff.”