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“I always find what I need at this Home Depot! The staff is super friendly and eager to help, making my shopping experience a breeze. Love the variety of products and the layout—definitely my go-to place for home improvement projects!”
“The girls here are so helpful!! They knew exactly what I was looking for and where to find it. Even with my amateur explanations of what I needed, they knew what I meant. So kind!”
“I have had the pleasure of working with this team for about a year now, they apply the final finish for my shops custom table tops. Every one leaves Kitchen Techniques looking fabulous with a very durable finish. I recommend them to everyone!”
“Love our transaction at this place. Customer service was top tier and loved how they got everything out quick and were extremely professional. On top of it all it was affordable. Thank you guys!”
“We are so happy that our contractor suggested Home Outlet in Malden to purchase our kitchen cabinets. Mike and Ed were super helpful, patient and provided us all the needed information. Entire kitchen design was done on the spot and they happily entertained our back and forth with design changes.”
“Jimmie, my technician was a real pro. He communicated with me before the hot water tank install and brought a team to assist. It involved moving a washer and dryer out of the way and putting it back in place within a small closet. From past experience, I know what a difficult task that can be. But Jimmie and his team completed the job smoothly, safely and timely. I was very impressed by their professionalism and expertise.”
“Julianna and Gary helped me grab a General Electric AC that wasn’t on the floor yet. They did not hesitate to grab a forklift and grab me exactly what I was looking for. Amazing customer service!!”
“I would like to say thank you to sue from appliances department.
What an amazing person she is very sweet kind and very extremely helpful I am very extremely happy with her customer service and I was on a budget and I was looking for something with my measurements she went over and beyond for me and she was so patient with me thank you sue for just being you if know customer has ever told you this I appreciate you and your kindness it goes a long way god bless you and for the young man I didn’t catch his name thank for your help bring the washer to my truck I appreciate you as well”
“Precision, patience and practical advice are just the first three thoughts that come to mind when thinking about my ProSource laundry room project. I'd recommend Mike any and every day!”
“I love home depot. I spend a lot of time there. I go 5-15 times a month based on my projects. Some stores are lacking products snd others have almost Everything.”
“Buying appliances can be hectic but sometimes, a good professional can make it easier. We were lucky to find Dwayne Murray at the Home Depot, in Watertown, on a Sunday afternoon. He was diligent, explained all the details about the refrigerator, washer and dryer we ended up buying. We appreciate Dwayne's help and recommend him for all your appliance needs.”
“I’ve been to a lot of Home Depot locations, and this one is definitely one of the best. Everything is well organized and I usually find what I need. The only thing missing is a Tool Rental section. Other than that, great location!”
“Definitely in my top 3 Home Depots, ehhh maybe top 5. Parking lot is one of the cleaner ones, haven't found screws in the contractor parking area here ever. There are always carts near the entrance, you don't need to walk all over looking for one. The store has a great layout, a huge selection, great for tools and frequently have deals, some of the better lumber of the home depots, really good plumbing section, electrical, I mean a pretty good selection for every trade and they keep it pretty well stocked. The garden section is pretty nicely stocked too! Honestly when I recommend a home depot this tends to be my first, Westie, Waltham, Watertown, Norwood can't go wrong with that line up. Just stay away from South Bay, Somerville isn't bad but the parking lot is a little dilapidated and your tires catching a screw or two wouldn't be a shock or a surprise lol”
“We needed help in plumbing depart and thestaff got Jason to come use the forklift to get drainage pipe down for us. The staff at checkout were great. Also your plumbing and gutter departments are so well stocked and labeled correctly. This Everett location is better than others. Worth it to drive further!!”
“Absolutely exceptional service from Freuddy Garcia!
I cannot say enough wonderful things about Freuddy Garcia from Lowe’s. He provided some of the best delivery service I have ever experienced. He was incredibly fast, efficient, professional, kind, and genuinely helpful from start to finish.
Freuddy delivered our washer and went above and beyond to make sure everything was handled carefully and properly. He was extremely respectful of our place, took the time to make sure everything was exactly where it needed to be, and made what could have been a stressful delivery completely seamless.
What really stood out to me was how friendly and personable he was. He was patient, courteous, and clearly took pride in doing a great job. You can tell when someone is simply doing their job versus when someone truly cares about providing excellent customer service. Freuddy absolutely went the extra mile.
Lowe’s is incredibly lucky to have an employee like him. His professionalism, positive attitude, and willingness to help made such a great impression on me. If I ever need another washer, dryer, appliance, or anything else delivered, I will 100% be asking for Freuddy Garcia again.
Thank you, Freuddy, for making my delivery such an easy and positive experience! You deserve all the recognition for the incredible service you provide. Five stars doesn’t even feel like enough!”
“The heaters were cranking at the checkout registers! Almost had to take my coat off while scanning my purchases. It was so warm! Glad the employees don't have to freeze while they stay on there helping people”
“I wanted to give a big thank you to the assistant manager Matthew for helping me out this morning. I was in a rush and needed to buy something important for work and he was the only one to stop what he was doing to assist me. Thank you!”
“I had an excellent customer experience today at Home Depot. I started shopping here for interior design of my local business. Michael helped me figure out exactly what I need to make it look great! Now that I’m welcome here I’ll be back more often.”
“I was assisted by Jenn in finding a refrigerator that would fit in the space I have available, for a price I could afford.
Jenn went above and beyond helping me and did it all with a smile.
I had gone to several places, hoping to find the earliest delivery date so I wouldn't lose any of the food in my broken refrigerator.
Jenn was, by far, the most helpful and positive person I met (and that includes an employee from a different Lowe's).
Lowe's is a little further away than the competition but I will be making the extra drive for all my home improvement needs in the future.
The management I encountered were also very helpful - a perfect complement to an outstanding employee.
And, finding out dogs are welcome is an added bonus.”
“Always an excellent experience. Every time I walk into the store, I’m greeted with a smile and someone who is always willing to help. Today, we were on the search for missing pieces to complete our paver patio. Corey from the Lowe’s Pro department truly went above and beyond. It wasn’t obvious where the pavers were located in the store and he went on a hunt for me. His communication was excellent and even called me to follow up twice later on in the day. All of the guys at this store truly put in 110%. My husband and I love visiting this Lowe’s compared to all of the other stores in the area! Good job to the hiring committee!”
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“Easy to get everything arranged with the in store flooring specialist, Soyal. Measurements and estimate took no time at all. The ACS carpet installers were professional and the carpet looks great. And at a great price”