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8:30AM - 6:30PM
60 Thoreau St, Concord
Mailbox Centers
“Came here twice to ship important international packages, and Tom was incredibly helpful and kind both times. Both packages arrived on time with no issues. This is the only store I’d trust with shipping important items internationally.”
8:30AM - 6:30PM
101 Middlesex Tpke, Burlington
Mailbox Centers
“Tim and the UPS team were excellent.
They went out of their way to make sure my package was delivered on time.
Tim was helpful, professional, and really cared about getting it done right.
I truly appreciate the extra effort and great customer service.
Highly recommend this UPS location!”
“Periodically, we need to print documents and, infrequently, we need to get documents notarized and each time we have done these tasks the staff was incredibly helpful, kind, and often very personable. Highly recommend the store and the staff ?.”
“Mike is extremely kind, knowledgeable, and helpful. I showed up with incorrect labels and packaging and he was able to help me reprint and attach new labels. He was extremely nice and understanding. Highly recommend this location for all of your shipping needs.”
“Derick, who helped me this morning was so nice, and super efficient. Two returns were more complicated (for me!) and he emailed, printed and mailed both with labels. I hope he gets a notice from upper management?!”
8:30AM - 6:30PM
405 Waltham St, Lexington
Mailbox Centers
“Nicholas is the MAN! He had a full line of customers, and bazed through them, including me. Tip: be as well prepared as possible before you come in. If you are, Nicholas will surely get you on your way fast and very professionally.”
“I have had the best customer service at this store ! Victor always remembers my name , and he and the owner are very kind, very helpful. I always enjoy taking my packages there!!”
“I always have a great experience at UPS, Boston Post Rd, Weston.
And I want to give a shout out to Nick. He is incredibly helpful, patient, and genuinely friendly!
Its rare to come across someone that genuinely cares about their customers like Nick does.
Highly recommend!!”
“Daisy is the MOST KINDEST PERSON EVER! She help me ship out a package that was going to Germany she made the shipment so EASY! She was very fast and helpful with everything I WILL BE RETURNING BECAUSE OF DAISY KINDESS I RECOMMEND THAT YOU GO TO THIS STORE DAISY IS THE MOST HELPFUL AND LOVELY PERSON THANK YOU DAISY I WILL BE BACK”
8:00 AM - 6:00 PM
143 Old South Rd, Nantucket
Mailbox Centers
“this place is the best. my experience has all the makings for a ups store commercial. my family rented a house on nantucket for august and when we left the house we left four boxes on the front porch for ups to pick up after the labor day holiday. apparently the boxes weren't labeled properly so the ups driver wouldn't take the boxes - and there was no way for me to get new labels on the boxes as i was already off-island. oh - and there was a hurricane bearing down on nantucket - the wind and rain from which would have surely destroyed our boxes sitting outside. but the ups store in nantucket saved the day. the owner of the store (literally!) got in his car and drove over to our rental house to pick up our boxes and bring them back to his store to keep them safe until the UPS driver could pick them up on monday. this place is everything that you want your local UPS store to be - while never expecting them to actually be THIS GOOD.”
7:30AM - 5:30PM
776 Main St, Waltham
Mailbox Centers
“Came to get my passport and Lily was very helpful!! Super kind and attentive, she made sure everything was done correctly and in a timely manner. There were 2 other people working as well and they seemed to handle customers just as well. This is definitely one of the better post office’s I’ve been to.”
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Mailbox Centers
“This a particularly wonderful UPS store. I was helped today by the store manager, Vitta. She professionally greeted everyone with a warm hello. She helped me and another customer navigate some tricky Amazon return issues that helped us both save time on a hectic Monday Evening which could be a valid excuse for grouchiness! Thank you for taking the time to be patient and friendly.”