Verizon stores at IM Wireless, located in Massachusetts, New Hampshire, and Maine, are known for their excellent customer service and knowledgeable staff. Customers have praised the helpfulness and expertise of employees like Ricky and Tasha, who provide valuable advice and patiently assist with new devices. Although the stores can be busy, visitors find the staff polite and efficient, ensuring all issues are addressed. The stores are well-stocked with necessary products, contributing to a positive shopping experience. Overall, Verizon at IM Wireless is recognized for its commitment to exceptional service and customer satisfaction.
Great staff, very professional and fast. Ricky is great!
July 2024
Nothing but good experiences. They take all the time tech morons like me need. The guy working there was fantastic
July 2024
Ricky, aka Ricardo, was so nice, extremely professional, and knew his stuff. He helped me with my phone problem. Very grateful he was in the Concord, MA store today.
