Verizon, an authorized retailer at IM Wireless, offers excellent cellphone retail and customer service in Massachusetts, New Hampshire, and Maine. Customers have praised the knowledgeable and friendly staff, particularly highlighting Steven and Nick for their exceptional service. Steven provided valuable assistance after a frustrating experience at another store, while Nick impressed with his multitasking ability and clear explanations of deals. Both staff members are noted for their professionalism and ability to communicate effectively, making the shopping experience pleasant. Overall, Verizon is recognized for its commitment to customer satisfaction and product expertise.
Great service. Even though there were some issues with the Internet, he handled it all very well and I came home with my phone and it works great. Thank you so much, Paul.
August 2026
Upgraded one of our phones, great service Very helpful
August 2026
Excellent experience getting a new iPhone today. The staff were knowledgeable and gave helpful information on the set up and for future needs for service when traveling. Would highly recommend this Verizon location and will certainly be a repeat customer.
