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“I recently bought boots that didn’t fit quite right. I had used them for a couple days hoping they would break in but they didn’t. I was really stressing about what I could do at this point. I went back to the store hoping for some help but wasn’t expecting they could do much for me. The staff was wonderful and very understanding, they provided new boots for me that fit awesome!! Thank you for turning a stressful situation in to a positive experience!!! Red wing, Dedham, is the best!!!.”
“First and foremost know that I normally do not go online to post reviews. When an incredibly unique and memorable experience occurs where the individual goes above and beyond in customer service, I'm going to share how amazing they are!! Melissa, thank you for providing me the assistance and care I deserve. I am also in the service industry and that is the other reason I am here sharing. I am very well aware that all of the goodness people contribute to this world should come front and center in attention over any negativity. Melissa is the kind of person I would hire to run my business, and who knows, that may come sooner than later :) Excellent work Melissa, truly, you are a star and one of a kind. Please know that you are noticed and you are valuable!”
“Wonderful experience
Yvonne was so knowledgeable and helpful about finding the best shoes for my needs
I can't wait to come back for shoes for my wife
Handmade here in the USA
TAKE CARE OF YOUR FEET
YOUR BODY WILL THANK YOU!!!!”
“I was there at the beginning of the year. The employees were very courteous, but I missed some clothing collections that were on the website but not available in the physical store.”
11AM - 6PM
240 Legacy Pl, Dedham
Shoe Stores
“Excellent store with professional and helpful sales associates! One of the sales associates even went out of her way to help me try to find a sweater I saw in the Prudential location. This location didn't have it, but she was very diligent in searching and even looked online using the store's iPad. I find their regular prices rather high but they often have sales. If you can snag anything here for 40 percent off or more, the prices are more reasonable. I got two great dresses for under $30 during their after Christmas sales. Jewelry is very nice too and does not look cheap like the jewelry in some of their competitors.”
“I was a little skeptical prior to going in after reading the reviews but when i got there i Was greated and assisted as soon as i walked in. Customer service was in point even though they were short staffed, Keep up the good work, I'll definitely be back.”
“We were shopping for our annual coat drive where we bought 120 jackets/coats, and although it was stressful, the team was soooo helpful and nice! They didn’t seem annoyed that we had so many coats so I appreciate their patience - because within 2 registers and 6 full carts, it took less than half an hour (which is kind of awesome)?
I didn’t get anyone’s name but the people working the front today at 4:00-4:30 were every efficient! They called for back up to gather a bunch of boxes where we could fit them all in instead of using so many bags. Very efficient store and very nice people! We made a joke how we cleared their whole stock but then someone said it was a good thing because they need the space ? Lovely people, good place to find deals!”
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“Amanda is the best. Had a pickup order ready and found another long sleeve denim shirt that fit perfectly. I needed 1X sleeve length and 2X girth. She knows her stuff.”