Xfinity Store by Comcast Branded Partner
Internet Service Providers
Hours:
235 Border Street, East Boston MA 02128
Hours
About Xfinity Store by Comcast Branded Partner
The Xfinity Store by Comcast Branded Partner in East Boston is known for its friendly and helpful staff. Customers often mention how quick and easy it is to get services or assistance, with many visits lasting less than 15 minutes. The staff, including employees like Jay, David, and Adriana, are described as knowledgeable, courteous, and efficient, making the process of obtaining or returning equipment smooth and hassle-free. Customers appreciate the high level of customer service, even when dealing with difficult situations, such as returning wrong devices or canceling services. Despite some challenges, like being short-staffed or dealing with issues that require contacting Xfinity directly, the team remains professional and accommodating. The store is viewed as a transactional location where quick service is prioritized, rather than a full-service center. Customers express satisfaction with the staff’s helpfulness and courtesy, often rating their experience with five stars, and praising the team for their patience and professionalism. Overall, the East Boston Xfinity Store is seen as a place with a dedicated and hardworking team that provides efficient, friendly service, making customers feel valued even in frustrating situations.
Most Recent Reviews
-
October 2026
I had a full week of fighting with Verizon about WiFi - I had an account and a router in less than 20 mins with the help of Braeden (Braiden?). Extremely grateful for his help!!
-
July 2026
5-star service with Kevin who is so patient and helpful!!!
-
May 2026
Always a good experience. Very helpful and knowledgeable staff. Store nicely arranged.
More Comments(99)
Nearest Xfinity Stores
You May Also Like
-
-
1.44 miles
Verizon
Cell Phone Store, Mobile Phones
-
1.45 miles
Verizon
Cell Phone Store, Mobile Phones
-
East Boston, Massachusetts