Verizon, an authorized retailer at IM Wireless, offers excellent customer service in Massachusetts, New Hampshire, and Maine. Customers frequently praise the staff for their helpfulness and patience, particularly highlighting an employee named Isaac. He takes the time to explain options thoroughly and ensures a no-pressure sales experience. Reviews mention smooth data transfers and satisfaction with new phones. The store is noted for providing the best deals and detailed explanations, making it a preferred choice for families’ cellphone needs. Overall, customers highly recommend this Verizon location for its outstanding service and knowledgeable staff.
I had a pretty severe problem with my phone,and Saj was just amazing at figuring out how to extract my old data from my very damaged phone,she was very patient,polite,intelligent and personable. She's a good one !!!
June 2024
Customer service at this location is wonderful. Issac was so helpful and spent time explaining everything and making my experience wonderful. I will be returning to see Issac with all our families Verizon needs.
June 2024
Saj was very helpful and efficient. So glad I bought from a store and not the online chat like I almost did!
