“The manager of this location, Lauren, is amazing. She went so far above and beyond to help me as a new customer that I had to write this review.
I’ve been using Public Storage in the same city and their customer service has been terrible for years. Lauren was responsive, kind and positive. She is a gem.
Thank you Lauren I plan to be a long time customer and close my account at Public Storage and use only your facility going forward.”
““I had an outstanding experience with Bill at Public Storage in Everett, Boston! From the moment I walked in, he was incredibly welcoming and professional. He took the time to answer all my questions and made sure I understood everything about the storage options available. Bill’s attention to detail and customer-first attitude really set him apart – he even helped me find the best-sized unit for my needs and made the whole process easy and stress-free. The facility was clean, secure, and well-organized. Thanks to Bill, I feel confident that my belongings are in good hands. Highly recommend to anyone looking for top-notch service in Boston!”
“I am very pleased with Public Storage in Everett, I was helped by Zara she was incredibly helpful and knowledgeable answering all my questions and assisting me with my storage unit needs. Highly recommend this facility happy to have my valuables safely stored at this location ?”
“I had such a great experience at this storage location thanks to junior. From the moment we walked in, they were welcoming, professional, and went out of their way to make sure I had everything I needed. He answered all my questions with patience, explained the options clearly, and made the whole process smooth and stress-free. It’s rare to find someone so kind and genuinely helpful these days, and their customer service truly stood out.”