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“Had an issue with my daughter's phone and the 2 gentleman that were working there very professional Julian and william fixed what was a headache for me for days in a matter of 5 min”
“I don’t know what Verizon is paying Yariellis but it isn’t enough. There should be a sixth star. She went way above and beyond and this is the only individual that I will purchase Verizon products from in the future.”
“Just a warning, if you need to cancel an order (a new iPhone for me) you must go into the store and show ID. I get why, but there is nothing on the website telling you how to do this. Orders are so backlogged that I will be away when the phone is supposed to be delivered and I won't be back before the end of the turn in period for my current phone. I'll just wait a few months till the hype dies down. Pity though, I really wanted that great camera! PS Both Mike and Alex have been very helpful when I contact the store directly.”
“Went into the Boost Mobile Store on Kempton St today and Gerty was amazing. We had a very complex situation that she was able to resolve. She was very patient and knowledgeable. Thank you again Gerty.
Corene & Nickie”
“I'm very comfortable coming into AT&t I'm always helped by very courteous and knowledgeable people it's the best phone company that I've had I'm 65 years old I would recommend AT&t to anyone great job thank you too Travon and Carlos for always helping”
“I wanna tank Jay and Gabriel for the excellent job they did to me, not only they showed my best opinion for phones, they also transferred everything from my old phone to the new one. This guy's have a lot of patience!! Thank you and I will see you guys later for that tablet!!!”
““I had an excellent experience at MetroPCS by T-Mobile. The customer service was outstanding—you really went above and beyond to make sure everything was taken care of. Thank you for your professionalism and kindness!””
“Nathaniel was a great help and provided excellent service. I came in and got some Internet and left with a smile as well. Very professional and one of the best boost mobiles in the city!!!!”
“I was in a rush, didn’t have service with Boost my phone went into SOS mode for no reason I couldn’t even get directions to my store. I stopped in. Jillian was so helpful & professional I’m gonna go back and purchase my husband‘s work phone just because of how helpful she was even though I didn’t have service with give that girl a raise”
“Brandon was an amazing customer service representative!!! He was kind, polite , and patient with me , not to mention his professionalism and knowledge!! Highly recommend definitely will recommend to all my friends!!”
“I am absolutely beyond grateful for Juan At T-Mobile Dartmouth! I struggle to get my new phone full set up from the day before I spoke with Juan 30 mins later phone is fully set up and watch !! Patient informative and professional. Fabulous customer service!!”
“A few months back I had some issues with my gaming PC after switching out the GPU from a 3070TI to a 5070. The previous shop that installed it and claimed to have fixed the issue failed to do so after dropping hundreds of $$$ to try and fix it.
I brought my computer to Best Buy and the service there was great. I was able to switch out the card (within the timeframe of two weeks) in case it was a faulty card and they were able to solve the issue within a week.
The manager Richard was extremely patient with me during this stressful process (PC was well over a $2500 gaming rig) and was transparent every single step of the way. Even took the time to go through my PC to make sure all the files that were important to me, were to be saved and transfered over.
The staff there was kind and understanding and would give me updates via email and I haven't had any issues in the last few months since I got my PC back. Geek Squad was affordable too, an easy payment to switch out the cards, comb through every single possible issue it could be,hardware, software, etc and was able to get to the root of the problem.
I dont think I'll be bringing my PC anywhere else. Thank you!!!”
“I had no idea how to figure out an immediate need to download a photo from my phone without taking the ride to Staples...
Store owner/Associate Kai (forgive my spelling) did everything needed in less than minutes...
Outstanding customer and real service!
Thank you ‼️”
10AM - 7PM
177 Cove St, New Bedford
Mobile Phones
“Hands down to Derek at metro on Rockdale Ave he went above and beyond on helping us in getting our new phones not only is he professional in what he does he's also very kind and friendly and answered all our questions thank you so much for everything. A++++++”
“Went to Carlos to see if he can activate my phone I had a outrageous bill from my carrier he had to unlock the phone to activate it I asked what is the cost it was reasonable so I left the phone with him and picked it up the next day was satisfied with the service I will recommend him to my friends”
“I do not do these very often but feel compelled to do it this time around due to the great service I received. Thank you Tayla so much! Napoleon was also very friendly. I had a complicated port-over and Tayla was patient and went above and beyond to help me! Well done and thanks again!”
“The Dartmouth Verizon store is my go to. I have never had an issue there and have always had great service especially from Victor. He has been assisting me for 5 years setting up all my phone lines. He is very knowledgeable and helpful. He is patient and doesn’t get annoyed if you’re not so savvy with technology. Victor walks you through the steps of setting up your phone and breaks down the pricing so you get the best package for your needs. A+++ I hope he never leaves Verizon!”
“Jose at this facility was just awesome! Personable and knowledgeable Helped me with many questions as he synchronizing my iPad to my iPhone. Great customer service. This is what keeps the customer’s coming back!”
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“Desirae absolutely ROCKS!!! She was patient, thorough, and did everything she could to get us the best deal possible on our family phone upgrades. She was so good, and the prices so low, that we didn't bother to comparison shop at T-Mobile and Xfinity as we'd originally planned. In setting up the transfers, she was willing to go as slowly as possible to help us understand the process. When we faced a couple of glitches with our non-local phones afterwards, again she helped us as eagerly as if she were a member of the family. Great experience!”