“Representative Drew from the Fall River location was both knowledgeable and timely in assisting us through a somewhat difficult process as we navigated switching from a different carrier to AT&T for my husband.”
“The phone hub staff where very friendly, they gave me a big hello when I walked in. They carry all unlocked iPhones and Samsung devices all in great condition. They even help you put your carrier on the device and transfer your information, i will definitely recommend to my family and friends!!!”
“very good, super well attended to in everything I needed, always very happy to have the 5 lines of my family with them, Juliana is the best and I'm taking all my friends to Total wireless thank you very much”
“I was absolutely STRESSED when I walked into this store. I was helped by Meghan. She provided such a polite, informative, helpful experience. 10 out of 10 service.”
“I love going to this store. The workers are the bomb they treat us with respect and help whenever needed. I’ve been to many other stores but Jenn and Meghan are the best ever !!!♥️♥️♥️♥️”
“Staff here is very pleasant I don't have a problem going into the store and getting things done and getting the help I need they're always on top of things and ready to give me extra help with whatever is necessary”
“Jenn was so helpful with my dad’s account. She is definitely an asset to your business! She treated everyone with kindness, regardless of their appearance or circumstance. Great job Jenn! God Bless!”
9:30AM - 7PM
286 Columbia St, Fall River
Mobile Phones
“Just came here to get my phone screen fixed . He was soooo nice and it took not even 10 minutes!!! Reasonable price and great experience!!! I highly recommend them and will come again for all my phone /ipad repairs !!!”
“I've been a customer for about 4 months now. So far, so good! I've always had a great experience each and every time I've gone into the store. Great customer service. The store is tiny but clean. I honestly do not have anything bad to say. I'll continue using their services. Can't beat the price.”
“Best store open 10 on time and close 7 o clock on time
He help me even after 7 o clock when store was closed.
Best customer service I had
Thanks”
10AM - 7PM
96 S Main St, Fall River
Mobile Phones
“Best place to go! Great service and deals .
Ray hooked me up with a phone and service just under $100.00
Thank you ! Gentlemen deserve a raise.”
“The woman that works on pleasant street helped me so much & was here for me when my phone broke! She helped me get back on track! Without her I wouldn't have gotten it put back on after I broke it if not for her! I am completely greatful!”
“The wait time for me is always acceptable . They treat you well with professionalism and a large smile. On top of that they hire skilled people or let’s say the training is good because sometimes I am lost they help meresolve the issue and also help me make the best decision . I have benne going there for years and never got a bad experience with them . I give them credit thumbs up guys ! ?”
“I do NOT recommend the William S Canning Blvd Fall River, MA store. I like TMobile despite its issues since acquiring Sprint (slower service lag times, etc). That being said the young woman working tonight Thursday March 31, 2022 was not professional at all. My hubby was getting assistance from a young man at the counter. She asked if I needed help I said no. She went back to playing on her phone. I checked out the Samsung folding phones and played the demo on the iPads. She and another man watched me. I looked for wipes to clean the items but they didn’t have them. Only sprays which I have been told is not good. She then proceeded to walk to the Samsung folding phones and the iPads and bemoan quite loudly how another worker had left the phones and iPads w/fingerprints all over them. Not exactly subtle. I guess I made her get off her a** and do some actual work and it bothered her. She then came back to the counter after I made a comment myself about her lack of subtlety and she then made a remark in Spanish about how stupid I was. Not so ignorant that I didn’t understand your comment Chiquita. Not happy w/the attitude and lack of professionalism. My husband was upset about it as well and wants to switch our family from TMobile now after 10 years, especially when the bosses do not correct such bad behavior.”
“My boy Cody is doing cell phone repair here now, he's amazing. If you need your phone fixed do not hesitate to stop by this location the service is fast and the prices are right”
“I've been happy with Metro for a few years now. But I just think that they should have more than one person at a time and each store. To be able to sell your phone or help you with changes or questions”
“Jardel was efficient (something that is rare at the phone store), quickly providing phone options and cost info that made my decision easy. He quickly transferred my data while I shopped nearby and when I returned my phone was ready to go!”