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“I visited your Verizon store in the Enerald Square Mall - No. ATTLEBORO. MA - to purchase a .new phone. Sean took care of me and was extremely knowledgeable, professional and personable. I am not very tech- savvy, so I really appreciated his patience and ability to explain things in language that I could understand. He made my visit an enjoyable one, and he is a credit to your store as well as a great representative of the Verizon company.”
“Many thanks and recognition to Trinity at this location! Due to NUMEROUS internal Verizon errors I had to make SIX trips to this store!
On each occasion I was fortunate to deal with Trinity who took the time and interest to facilitate the many things necessary to undo the Verizon errors. She’s a gem.”
“This place is awesome, I needed to replace my phone last night because I dropped it in in a parking lot the day before and the screen was smashed. Scott and Parish (sp) both helped me out. Parish had helped me get the other phone last year and Ishmael has helped me too. Always top notch service and great people”
“Junaid and his team helped me resolve a issue that many others failed to rectify. Very pleased with the outcome. Only store i will go gokng forward!
- Customer service 10/10
-Listening 10/10”
“Verizon staff is extremely helpful. Christivannah helped my wife, daughter and myself different times for upgrade and account issues. I prefer this store because they are polite and professional.”
“Went in with my brother for an upgrade. We were greeted by rikki who was awesome. He made the process seamless easy and efficient. I was in and out in a hour with a brand new phone and a great deal, I’ve been in sales for 14 years and highly recommend rikki!”
“Ricky helped me out when I came in yesterday! He was very knowledgeable and personable- and most importantly got me the help I needed right away!
Thanks!!!”
“Can’t say enough about how excellent my experience was here today. My bill at Verizon was skyrocketing, so the guys at T-Mobile did all they could to get me out of that situation. Huge shout out to Luis & David for being so patient the literal 3 hours we were in there. So glad we switched!!”
“The manager and one other guy, can’t remember his name, were very helpful with getting Wi-Fi for my new place. Quick, easy, and Wi-Fi is working great already. Highly recommend”
“Went to your location last week to add a line to existing phone. Man at door explained to us we had to go to Connecticut store to do what we were looking for.
Drove 2.5 hrs round trip , waited an hour in the store for them in 5 seconds to tell us it could not be done
Decided to go back to the Bellingham store, this time, was greeted by Jacob. We shared our situation. He kindly listened, explained, thought about a couple of things, explained in detail the steps we need to pass to be able to do what we wanted.
He is exceptionally knowledgeable , kind, and patient. He guided us with a positive attitude, and was able to achieve what we needed in about 20 minutes! What an asset to your company!! We are grateful that we didn’t give up after being pushed away from 4 other representatives from the Comcast company including a manager in the Connecticut store.
If anyone needs a professional, knowledgeable representative on questions regarding your phone, options and availability this guy can make it happen. Thank you Jacob Oliveira!!”
“Came in at 7:20 and staff was very friendly and Mathew helped me out a lot with getting the 1 terabyte 15 pro max and explained all the accessories very well helping me get everything I needed . Would absolutely recommend going here for all your phone needs.”
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“I recently purchased a new Samsung I 24 cell phone at the Franklin store. Kelsey Kaye was so helpful in helping select a phone best suiting my needs. She answered all my questions, quickly set up the new phone & walked me through how to use the newest features. I highly recommend the Franklin store & ask for Kelsey.”