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8AM - 8PM
28 Porter St, Granby
Electronics
“I had a great experience with my verizon dales rep named Lz! She was friendly, knowledgeable, and very helpful throughout the process. She took the time to answer my questions and made sure i got the best option for my needs. Excellent customer service- I definitely recommend her!”
“11 out of 10 will go there again and recommend them to anyone in need of home or car audio equipment! We previously had a car starter installed and are extremely happy with the product and the smooth install process! So naturally when I needed a new radio for my truck I headed down to the shop. Aaron was happy to welcome me to the store and answered all my questions regarding head unit options and costs. We agreed on a unit and I planned on installing it myself. He ordered all the parts and even managed to get them all to the store in time for me to install them before my trip! During the install I had a small snag with the backup camera. But with Aarons help and the tech expertise of Kevin at the install shop we managed to get it all sorted out!
I you are looking for any audio solutions head on down and ask for Aaron! If you’re not happy, he’s not happy!
Great parts, Great help, great service!”
“I had such a wonderful experience at Long Radio in West Springfield. I went in looking for replacing my screen for my Apple CarPlay in my 2018 Subaru Outback. They were helpful, efficient, and informative. They ordered the part, and got it in a week later. They were flexible on installation and very clean when doing so. I never felt pressured by any upcharges or lack of transparency. Highly recommend.”
“Ed did a great job helping us out today! Effortlessly bounced between customers to make sure everyone was helped at once, and was transparent with the whole process.”
“Chris at Manny's was great to work with, knowledgeable and helpful. He didn't try and over sell us and double checked our measurements so we know it fits.”
“Great service. They are prompt, incredibly knowledgable, and treated me with respect--from the front office to the guys in the back. The price for my repair was 1/3 of the price quoted to me by the dealer. Why would i ever go anywhere else? Answer: Never!”
“Mimi was great She helped me answer all my questions help me pass all my information to the new phone and I really recommended this location they are all really friendly..”
10AM - 7PM
2547 Main St Ste 101, Springfield
Electronics
“Mr. T assisted us with purchasing a new Apple phone on Sunday. We came to the store in the late afternoon and he was able to set our phone up and transfer items from the old phone. He is a great ambassador for Cricket and a delight to talk with during the process. Excellent representative for the brand. Keep up the great job!!!”
“Dave and the boys (Diego and Tony!) at Gadget Depot are incredibly knowledgeable, friendly and fair. I do business there two to three times a week myself highly recommend shopping there. They have all your gaming needs, playing cards and collectibles you could ever want! Go check them out!! 🤣”
“I was pleasantly surprised with the treatment I received. My salesperson explained the process so I would understand, he helped me compare phones, and answered my questions. I recommend this store over the one in Keene (horrible customer service in Keene store).”
“I went. To the holyoke and the sales rep alma helped me with everything that I needed she answered all my questions and was the biggest lifesaver.Nobody has ever gone above and beyond like she has.I suggest you give her a big raise”
“Rented a high lumen projector, large projection screen, speakers, and microphone/PA system from ATC for our annual company meeting. We had planned for an outdoor venue since we didn't know if covid protocols would still be in place. They were extremely helpful and everything was very easy to setup/breakdown. If we opt to do another outdoor meeting we will be using ATC again.”
“I received excellent support and guidance from Mobile Expert Kai Chen. He made a complex transition from Xfinity very easy, including advice about upgrading two of our four phones and was extremely helpful in guiding me through all transitions, applying for rebates, and selecting an appropriate plan! We look forward to upgraded service with T-Mobile. I recommend T-Mobile in Hadley, and Kai in particular. Thank you!!”
“Went in pressed about a broken screen came out with more than I expected! Staff were very friendly and helpful! Brie & Jose F. are great teamwork ! Jose had a great listening ear and assisted with what worked best for me now and in the future. And Brie made it worked!!! With the great deals they have I ended up getting an extra line and then some! I’m so very grateful to be back at Tmobile . Boost was soooo ass ! I feel home again , and the prices were inviting! WAY TO GO HOLYOKE !! Oh also service A1 at the Holyoke mall now since switching iykyk!”
“Always find what you need and helpful staff. Buy all my electronics here. 0% financing on qualifying purchases always a great deal just make sure you can pay it off in the term offered.”
“Had Wes as the sales rep today 6/30/2026. My experience was awesome, the change over from my carrier went so smooth to Metro and he even set me up with autopay. I highly recommended going to the Liberty St. location if you are thinking of joining Metro. Thanks again Wes!”
“I was shaping at Macys today. I found a beautiful coat . Maria was helping me to check out. She was very professional and polite. She is a great asset to Macy's.”
10AM - 6PM
327 High St, Holyoke
Electronics
“I had to switch service to a new phone and the staff went out of there way providing excellent support Despite my timing being inconvenient for them they did not complain but were able to save m e hours of frustration by transferring my data. Highly recommend this location for cell phone needs”
“My phone wasn't working correctly it was talking back to me so I brought it to the store and this lovely young gentleman called Wes helped me and fixed my phone I recommend this store to everyone”
7AM - 10PM
367 Russell Street, Hadley
Electronics
“I always have a great shopping experience here! The store is clean, staff are friendly, and I love the variety of products available. It's my go-to spot for everything I need, from groceries to home essentials!”
“Thank you Pedro for taking us through our transfer step by step. We appreciated your courteous approach. 5 star customer service with a really sharp haircut too!”
10AM - 8PM
50 Holyoke St, Holyoke
Electronics
“The wait time was a little long, the guy who helped me was knowledgeable about the the Neo Mac I was purchasing with the mouse ,I wish I got his name but the service I got was great”
“A great team of honest workers. Pays very good attention to detail. My transfer from Cricket to Metro was seamless.
I was out the door with a Samsung for $205.
iPhones were like $300 and up.”
“Just met Hector, an absolutely incredible gentlemen,. I had an stress-free, fun, enjoyable experience. TBH if ever I’m in Holyoke near the mall I definitely will stop in and say hi to Hector.!!!!Thank you, not lying what a wonderful human being🥰.”
“I upgraded to a new phone today and it went so smoothly. Excellent customer service by Jazmine!!! She made the process incredibly easy. I'm so satisfied with the experience thanks to her. Will absolutely return”
“Jordon was wonderful. Fast efficient and professional. He knows his stuff. Will definitely return because of him. Convenient curb side parking. Got in and out QUICK. Jordan is an asset to the organization.”
10AM - 7PM
1275 Liberty St, Springfield
Electronics
“Had no choice but to pick few pieces for my new place.as bad as my anxiety was JUAN was very understanding and helped me thru the process of getting approved and my payment plans.i pray delivery will be a smooth one I say this from all the reviews I just read.but in store service was a good one thx to juan”
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“I cannot say enough good things about this verizon location in Granby .Pryia goes above and beyond for her customers..i will recommend this store to everyone.The best customer service.”