8AM - 8PM
28 Porter St, Granby9AM - 8PM
77 W State St, Granby9AM - 8PM
162 N King St, Northampton“Due to a visual disability, I needed assistance to connect my Verizon equipment. Aniket Was kind and gracious in accommodating my needs. He arrived on time and help me set up my Internet connection. The process was easy and he also exhibited stellar customer service when I needed to go downtown to the Verizon store. I would definitely recommend him!”
“Bought two home systems from Aaron at Safe & Sound a few years ago. Both systems are amazing. Every time guests come over they are super impressed with the sound quality. One is a surround sound and the other standard stereo. The surround sound has so many play modes like "Super Stadium" that sounds just like being in an arena. Both systems have incredibly clear sound, even when turned way up. (Both systems are capable of rupturing ear drums with crystal clear music...LOL) Needless to say, I'm very happy. In terms of customer service, this place can't be beat. I did have an issue with a high-end subwoofer (I damaged it myself). I fully expected to be on my own but not the case! Safe & Sound helped me through the warranty process and fully resolved...no questions asked. These guys rock! I would recommend these people to anyone! If your looking for any kind of sound equipment...consider these folks 1st! Great Job. John. Suffield, CT”
“Johnathan from the Chicopee location was professional in explaining my options to trade in my phone for the new iPhone 15 Pro Max and helped me to secure amazing deals that allowed me to also get a new iPad and Apple Watch. He was helpful, patient and exhibited superb customer service towards myself and my daughter. Amazing service! Thanks again.”
10AM - 6PM
180 Main St, Northampton“I had a fantastic experience with Victoria at the Verizon in Northampton . She was so helpful and courteous and simply the best salesperson I have ever dealt with at any Verizon.”
“Excellent service for a complex sun roof glass replacement when others had declined to do it. Smooth, quick, hassle free. It looks perfect and it took them less than 24 hrs. It was my first time and wish I had known about these guys before. Highly recommend it. Thank you Long Radio!”
“New to the area and don't know much about cars which can make getting work done a total nightmare - people take advantage. Went in with an issue I was semi familiar with and they took care of it immediately. Didn't upsell me and charged the minimum amount of time for labor. I was really relieved and will use them the next time I need help with my car!”
“i was at the westfield ma store purchasing and electric stove and the customer service was top notch the store manager and sales rep did everything in their power to help me fix my situation i can also say that they really went the extra mile i can continue to write about this expirience really appreciate wht they did would have me for a customer for a long time”
10AM - 7PM
326 High St, Holyoke“Ashley was very helpful. Very very helpful. She did not obtain much sales techniques though. I had to remind her that starting a new line is cheaper than reconnecting an old line. But once she remembered she was on point and sold us a HD Glass protector and a phone case. She was really nice and the man there was helpful too. He didn’t let anyone linger around without asking if they needed help.”
“Rented a high lumen projector, large projection screen, speakers, and microphone/PA system from ATC for our annual company meeting. We had planned for an outdoor venue since we didn't know if covid protocols would still be in place. They were extremely helpful and everything was very easy to setup/breakdown. If we opt to do another outdoor meeting we will be using ATC again.”
9AM - 9PM
50 Holyoke St, Holyoke“I was shaping at Macys today. I found a beautiful coat . Maria was helping me to check out. She was very professional and polite. She is a great asset to Macy's.”
10AM - 6PM
241 Main St, Holyoke“I've been coming here for over a decade. You really can't do better for an independent game store! The owners are great people and care about you having the best shopping experience. Selection is great and prices are reasonable.”
“Had a tech problem whereas my phone was not able to receive incoming calls. The person that tried to help couldn't figure out what was causing it. He got everyone working involved to try to resolve the problem! They spent alot of time trying to resolve and came to the conclusion I needed to get a professional tech involved. They said call 611 on my phone and although I had a wait time even though I had the option of a call back. I had to wait as my phone blocked the call from processing. Not one but several team members got involved and the problem was finally resolved.Exceptional dedication by all involved!My phone problem was resolved.Thanks to everyone from T-Mobile's multiple staffs members who got involved.”
“A highly satisfied customer as usual! I have been doing business with the exchange street location for years and again today no disappointments. Jasmine Torres was amazing today and her way of being able to take care of me while handling her line of customers coming in was very impressive. She remained on track never once lost focus and never once did a line form or a customer wait to long. I was a customer performing multiple transactions and each one went smoothly! Thank you so much for your patience professionalism and kindness. My daughter is going to be super happy. Blessings”
10AM - 7PM
1365a Liberty Street Pad B, Springfield“Shoutout to Wes for helping with me!I purchased a new iPhone and wasn’t able to active it on my own due to error I kept receiving regarding my phone plan. He notified me right away that there will be a service fee ($26.99). He explained each step he was going to take in order to fix the issue. The whole process took roughly 15-20 mins!”
“My phone was not working... It said it was corrupt... Brought it in and within 5 minutes Tahimy Rodriguez fixed it... She was very knowledgeable nice and has great customer service skills... It was a pleasure to have someone so nice and helpful... She was great!!!”
10AM - 6PM
327 High St, Holyoke10AM - 7PM
2547 Main St Ste 101, Springfield“Hands down Jessica is if not the best cricket employee that has helped me with my issue that took us 4 hours to complete she was cool calm collective girl deserves a raise and a week paid vacation hands down one of the best as long as she's employed here I will be back”
8AM - 9PM
54 East St, Ludlow“Amanda was wonderful with her knowledge and the extra help she offered. She took her time and I am so pleased with the service she gave I would recommend anyone to come to Holyoke Mall TMobile!”
Open 24 hours
426 Newton St, South Hadley“Excellent staff service, they fixed my car once when I was confused by a memo on it! And the selection is great. I do miss the Japanese imported drinks but perhaps they are seasonal”
Open 24 hours
425 Springfield St, Springfield“I frequent this 7-11 as I live right down the street in Chicopee. The store has been closed for over a week now. A sign on the door said it was reopening on the 25th of July but it is still closed. Will the store ever be open again?”
10AM - 8PM
344 Russell St, Hadley“Zeus went above and beyond sit helping us setting up a complicated international plan. He was patient with our thousand questions and fun to talk to. It's so refreshing to find truly excellent customer service these days.”
10AM - 7PM
1131 State St, Springfield10AM - 7PM
740 High St, Holyoke“Clean atmosphere and amazing staff. Polite and very helpful. Took time to explain the features of the furniture and made us feel comfortable and extremely friendly. Great sales reps??”
“Priya and Ben and super helpful! They straightened out all my problems and even came out to my car to help with my Bluetooth and CarPlay. They found me the best deal and were a pleasure to work with”