{{ group }}
- {{ item.name }}
- {{ item.properties.formatted }}
“Due to a visual disability, I needed assistance to connect my Verizon equipment. Aniket Was kind and gracious in accommodating my needs. He arrived on time and help me set up my Internet connection. The process was easy and he also exhibited stellar customer service when I needed to go downtown to the Verizon store. I would definitely recommend him!”
“I was going to him when he was in the mall and the service for repairs was great then, he was quick but efficient. Very fair as far as prices. I wasn't sure where he had moved to after the mall closed and needed my phone repaired,found out where he was located ( so glad!!). Faud was very pleasant and had my phone fixed in a very timely manner. They are who you need to go to for phone repairs. You won't be disappointed.”
“Customers service was great! Taylor went above and beyond to make buying a new iPhone easy. I will definitely purchase more phones from this location in the future!”
“Convenient and reasonably priced service. I have a less common phone (OnePlus) so I called ahead and they ordered the parts they needed. A few days later I was able to bring my phone in and get it fixed.”
10AM - 7PM
2547 Main St Ste 101, Springfield
Mobile Phones
“Eli was amazing ! He was working alone when we there but was able to multi-task and handled everything in stride. Being bilingual in English and Spanish, Eli was able to support all the customers who came through the door. He is knowledgeable, personal and easygoing so we felt very comfortable taking our time and making a good decision on a new phone. One of the best customer service people I have had the pleasure to work with!!”
10AM - 6PM
180 Main St, Northampton
Mobile Phones
“I had a fantastic experience with Victoria at the Verizon in Northampton . She was so helpful and courteous and simply the best salesperson I have ever dealt with at any Verizon.”
“Scott , the store manager was extremely patient and professional in helping me with with my phone transfer —I would strongly recommend visiting this store and ask for Scott ?”
“Jason Williams was able to do the impossible. And his team lead who came and saved the day too. I usually always have phone trouble with other stores. And I'm a pretty complicated customer.... But Let me tell you something about Jason. He ain't been there long but he is The MAN! Sorry for being so complex in the store and thank you for having ultimate patience with me. Not sure if this is the right number to write a review but I hope this gets back to him.”
“Pushy salesman....not here.Constant upselling for stuff I didn't come in for...not here.I came in to upgrade my phone to the latest and greatest and that's what Paul made sure happened.”
“I love this store! So many cool Kawaii gifts, pencils, plushies, pencil cases, some clothing and backpacks... some of everything Sumikkogurashi, Totoro, Rilakkuma, Hello Kitty..... and more!”
10AM - 7PM
326 High St, Holyoke
Mobile Phones
“Ashley was very helpful. Very very helpful. She did not obtain much sales techniques though. I had to remind her that starting a new line is cheaper than reconnecting an old line. But once she remembered she was on point and sold us a HD Glass protector and a phone case. She was really nice and the man there was helpful too. He didn’t let anyone linger around without asking if they needed help.”
“If you want to deal with real professionals who care and want to help- go to this place ! Tony cleared my almost dead phone , removed several viruses, actually spent some good time to do that. Not trying to sell new stuff, not advertising- but really help! My phone is like new now.Thank you Tony, and thank you Joe (great team work)!”
“Staff was excellent and didn’t wait long to see them. They were also very knowledgeable, patient and kind. New store only has three tables in it so it was crowded. WIFI was painfully slow which is odd since it is a tech store. Time spent in store was much longer because of it.”
“A highly satisfied customer as usual! I have been doing business with the exchange street location for years and again today no disappointments. Jasmine Torres was amazing today and her way of being able to take care of me while handling her line of customers coming in was very impressive. She remained on track never once lost focus and never once did a line form or a customer wait to long. I was a customer performing multiple transactions and each one went smoothly! Thank you so much for your patience professionalism and kindness. My daughter is going to be super happy. Blessings”
9 AM - 8:30 PM
1018 Riverdale St, West Springfield
Mobile Phones
“Amanda was wonderful with her knowledge and the extra help she offered. She took her time and I am so pleased with the service she gave I would recommend anyone to come to Holyoke Mall TMobile!”
“Had a tech problem whereas my phone was not able to receive incoming calls. The person that tried to help couldn't figure out what was causing it. He got everyone working involved to try to resolve the problem! They spent alot of time trying to resolve and came to the conclusion I needed to get a professional tech involved. They said call 611 on my phone and although I had a wait time even though I had the option of a call back. I had to wait as my phone blocked the call from processing. Not one but several team members got involved and the problem was finally resolved.Exceptional dedication by all involved!My phone problem was resolved.Thanks to everyone from T-Mobile's multiple staffs members who got involved.”
10AM - 6PM
327 High St, Holyoke
Mobile Phones
“Best cell phone store experience ever. Excellent customer service from a team that is honest, sincere, and caring / considerate. Honestly the crew that works here is 6 stars!”
“My phone was not working... It said it was corrupt... Brought it in and within 5 minutes Tahimy Rodriguez fixed it... She was very knowledgeable nice and has great customer service skills... It was a pleasure to have someone so nice and helpful... She was great!!!”
10AM - 6PM
331 High St, Holyoke
Mobile Phones
“(Translated by Google) My husband and I we have being customers for years. We have nothing bad to say about Boost nor the Store. I just went to get a new phone and the young lady that was there had such a great attitude, was honest and so kind. I left there feeling I was visited a friend. I also learned that it is a family owned business. ??”
“Shoutout to Wes for helping with me!I purchased a new iPhone and wasn’t able to active it on my own due to error I kept receiving regarding my phone plan. He notified me right away that there will be a service fee ($26.99). He explained each step he was going to take in order to fix the issue. The whole process took roughly 15-20 mins!”
10AM - 8PM
800 Boston Rd, Springfield
Mobile Phones
“Really appreciate the employees who work here..from purchasing a new phone and helping me transfer every bit of data from my old phone with no issues..so very polite and professional.. thank you to all who waited on me!!”
“Excellent service. Studied our account and reviewed all the options that are currently available to us. Very knowledgeable of her job. And excellent customer communication skills..... Justine was a pleasure. Will definitely come back to her when we are doing business at AT & T.”
“Rafael is personable and listens carefully to whatever issue you have from simple activations to phone problems He is knowledgeable. I definitely will go back for all my Boost and cell phone needs.”
“The Hadley, Massachusetts Target has awesome employees, whether at the register lines, at the customer service counter, or on the floor in each department. They are always cheerful, helpful and knowledgeable. The store has a nice layout with a decent selection and inventory, the store maintains a clean environment and the merchandise is displayed neatly on the shelves/ hangars. The sales are definitely an added bonus along with the red card discount. The Target app is easy to use. I enjoy shopping here and am able to find just about everything my family needs.”
“Krys C was the best! She helped me out with so much. Super friendly and knowledgeable! Definitely satisfied with the service and will recommend this location to everyone i know!”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Priya and Ben and super helpful! They straightened out all my problems and even came out to my car to help with my Bluetooth and CarPlay. They found me the best deal and were a pleasure to work with”