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“Deandre Warren at the Verizon store in Abington was very helpful knowledgeable and professional he set up my new phone and gave me good advice and installed a phone protector on the front. I would go back there if I ever needed help with my phone. Give him a raise immediately.”
“Keith Mantell at the Verizon store in Weymouth, MA was so patient and helpful today in getting my phone service back up and running. He took the time to walk through everything and made sure the issue was fully resolved. I really appreciate the great customer service!”
“Big shoutout to Ron for helping me upgrade my phone. He has explained to me all my options in detail, and gave me pros and cons based on my personal preference. Highly recommended”
“I had a pretty severe problem with my phone,and Saj was just amazing at figuring out how to extract my old data from my very damaged phone,she was very patient,polite,intelligent and personable. She's a good one !!!”
“Went in for new phone. We worked with Isaac. He went above and beyond helping me with my phone. The customer service at this location is far above other Verizon stores I have visited over the years.”
“Britni is absolutely amazing. I was putting off getting a new phone just because of the hassle and frustration of going into a store and spending hours trying to figure out passwords and make changes to my plan that are confusing. I went in to the store, she made eye contact right away and smiled which put me at ease. Britni went above and beyond to make sure there would be no surprises on my next bill and she advocated for me in an amazing way! The phone she offered was affordable and not the latest unaffordable model because she listened to my needs. Not once did I feel as though she was upselling and that felt good. Thank you so very much for the time you took to help me make good decisions. Britni's attitude and knowledge base should be used in training as the GOLD standard of customer service.”
“Store was a little messy but employees were very friendly and attentive. Malcolm had my order of a cable box and internet router all ready to go and I was out of there in less than 10 minutes.”
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“The service rep. we worked with (Tyler) was outstanding! He was personable, professional, and extremely knowledgeable about the products. We were also able to set up an appointment with him in advance which saved time. Would highly recommend this store and the team working there.”