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“They delivered a peloton tread+. They were quick and efficient, got everything set up quickly. Walked through the initial setup of the treadmill, cleaned up everything so not a single piece of packaging was left behind. Super nice delivery people.”
“i love this store. the man who works at the front desk, i’m not sure of his name but he has a buzz cut… he consistently goes above and beyond to help and he makes what can often be a huge hassle into such an easy experience. thank you!”
“I needed pictures to renew my Canadian passport. The team was very professional and knew exactly the requirements for the pictures. The whole process was seamless and very efficient”
“As a regular customer, I strongly believe in your way of working and responsibility towards customers. I wish everyone good health to better serve the community.”
“These guys know how to pack a box! Every time I go here, Geo provides amazing customer service. It truly brightens my day. I highly recommend The UPS Store for all your shipping and printing needs.”
“I had an amazing experience today at this staples. Marie in the printing department was so helpful, patient, informative and kind. I was able to get my banner printed out for my daughter’s 2nd birthday party, all thanks to her! Highly recommend this location!”
“Review for DHL
I recently sent a package to India and my experience was excellent. Mr. Shrey was extremely helpful and easy to talk to. He took the time to explain everything clearly, making the entire process smooth and hassle-free.
I am very satisfied with the service and would highly recommend DHL”
“I had such a great experience at this UPS location thanks to one of the employees! As I was struggling to carry two large boxes into the store, he noticed right away and came outside to help me bring them in, without me even having to ask. He was kind, efficient, and handled my return quickly, making the whole process so much easier. It's rare to come across that level of attentiveness and customer service. Thank you so much!”
“The Staples Studio is comfortable, convenient, clean, and well laid-out with offices, quiet spaces and collaborative spaces. The amenities are excellent. The manager, Shan Achhiwala, really cares and it shows; he does a great job making sure everyone feels welcome and has everything they need. He has gone way above and beyond on multiple occasions to accommodate special requests. Overall a great place to work!”
9:30AM - 5PM
151 Tremont St, Boston
Shipping Centers
“I purchased a large painting from Bonham's through LiveAuctioneers.com. I've purchased larger works from a couple of other auction houses, only to face an utter fiasco getting it crated, and shipped safely at a reasonable price. This place was superb from start to finish: excellent communication throughout, fair pricing, plus friendly and timely service. Bravo!!! Would give them ten stars if that was allowed.”
“The print team at the Staples in Needham is truly amazing! I am so appreciative of all the help and support they have given me with all of my projects this past year. They are fast and professional and always provide a great quality product. Everyone who works there is a great but wanted to give an extra shoutout to Alicia who always has a smile on her face and is always on top of it! We worked together on a project earlier this year and she delivered tremendously. Thank you print team!!”
“I have been sending packages at this DHL location for over a year now. Today I went in to send another package and Alti was very informative regarding how the weight of the items are calculated, which I had a different understanding.
I now know better and all thanks to Alti for the amazing customer service.”
“Extremely efficient and quick service at this UPS location. I was worried my package was messed up going in because I ran out of packing tape and the box was weird due to it but the guy at the store said “no problem I will get it ready” and did it so quick!!”
“I love making my shipments through Iván shipments even though I am not from Bani. Very serious and responsive.
For me the best service.
Thank you for being there and my mother is happy with the boys in the Republic.
The coffee lady.”
8AM - 6:30PM
288 Grove St, Braintree
Shipping Centers
“Very busy location but somehow the staff are always polite and efficient even in the face of some very unpleasant customers. I’ve returned dozens of items to Amazon at this location.”
8:30AM - 7PM
258 Harvard St, Brookline
Shipping Centers
“New to the area, and this shipping center made a fantastic first impression! The staff is incredibly friendly and efficient – they had my packages ready to ship in minutes. One employee even rushed over to open the door for me when I was carrying a heavy box. I'll definitely be a regular customer!”
“Professional and caring staff. Kevin went above and beyond in customer service. He’s my go-to guy when I need something mailed when I’m in Boston. Thank you!”
“Excellent staff and very quick service. My relatives always complain about the pain of shipping items and returning items so I used to avoid both as much as possible. Then I came into this ups for a return earlier this year and I was blown away by how friendly and quick it was. In town FedEx is 20 mins at counter apparently, but this was in and out in under 3 mins for shipping past week. Glad for this option!!”
“We have the very Best,Top Shelf Delivery person named ERIC,he is very professional, kind and goes above the call of duty to carefully deliver packages to customers here on Fenwood Road. This man deserves recognition as a top Employee,We hope the company appreciates him as much as we do! Thank you Eric for your excellent service!”
“If you need printing while on the go, this is your spot. Well appointed, and ask Harry for advice if you’re trying to figure out how to get a complex print job done. Can’t thank Harry enough!”
“I had the pleasure of watching the UPS Staff Member, James, in action this afternoon as he juggled the needs of multiple customers at once. James is a model of professionalism, demonstrates impeccable customer service, is extremely efficient and beyond courteous. He was able to attend to three or four customers at the same time with ease. For my own package drop off, he explained that with my return I could only use one label although the company sent me two bags to use. James quickly solved my issue my reusing a box that another customer did not use and had left behind. He came up with this solution in an instant! It was a delight to watch James in action and a number of customers were commenting on their pleasant interactions with James. Thanks again, James!”
“I visited on 4/2 because I needed to empty out my daughter’s storage unit and ship a few things we were keeping back to Miami. The gentleman working there—he might’ve gone by “Mo,” though I’m not certain—was absolutely incredible. His customer service was exceptional. He helped me unpack the suitcases and reassured me not to worry, that he would take care of packing everything himself.
It’s been a long time since I’ve experienced that level of compassion and service—especially at a UPS Store. You could tell he was just a genuinely kind and caring person. The young woman at the front, whose name I didn’t catch, was also warm, helpful, and had a lovely smile. She was about to help me, but he kindly told her, “Don’t worry, I’ll pack it—you can help the next customer.”
Bless them both for turning a stressful situation into a surprisingly wonderful one.”
“Very helpful and a great guy running the store. The printer was glitching and took sometime to print 1 page. I was offered the print out of a document for no charge.”
“Top-Notch client service (understanding the client, finding solutions, going above and beyond) and quality of the products/printing service. I do highly recommend it to my friends and, most importantly, to my business owner colleagues.”
“This was Absolute the best experience I've had at a UPS store ever! Jarrod Went above and beyond with what I thought was a complicated shipping issue with customer service excellence! Highly recommend this location.”
“A package was routed to this location and I had to pick it up for a family member. Unfortunately there was an issue with the way it was labeled so it looked like I wouldn’t be able to receive it, but the staff and management team here helped me work through the logistics of getting it. They take fraud protection here very seriously, which we appreciated, and they checked my identification against their system and connected with the recipient of the package to ensure they could release it to me. While it took a few moments to process, we certainly would rather have them air on the side of caution. Overall, a good experience with professional staff.”
“Shaundell at this UPS Store saved me SO much hassle and time!
I had a few heavy packages to ship out. I came into the store before they closed. Shawndell patiently but very efficiently helped me to tape those packages, scanned them so I was out of the door much faster than expected. He could have declined because I didn’t bring my own tape and it was close to 6:30, but he helped me nevertheless. Saundell is very professional and an absolute asset for this local UPS store. Five star!
Appreciate your kind help, Shaundell.”
“(Translated by Google) Best service and people. Thank you so much for being so kind and responding kindly. take care of yourself :)(Original)Best Service and people. 사장님 사모님 너무 좋으시고 친절하게 대응해주셔서 너무 감사드립니다. 건강하세요 :)”
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“James is an excellent person very kind and a very pleasant atmosphere the employees are professional and nice we enjoy bringing our UPS packages there there's always plenty of smiles at the UPS business. ?James and Sylvia Jones”