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“Great service from beginning to end. They kept us fully informed of what was going on, and made the insurance process very very easy. I was recommended by a friend to use the shop, and I was not disappointed at all!”
Open 24 hours
11 Euston St, Brookline
Car Rental
“This teslarents company exceeded my expectations! The car was in perfect condition, and the staff was very helpful. The rental process was seamless. Highly recommend!”
“My insurance messed up and didn’t make a reservation when they told me they had. Knowing I was in a rush, this enterprise was able to get a car ready for me within 10 minutes, and even waived the out of pocket fee I would have had to pay for getting a larger car. Thank you to the workers here!”
“Fantastic experience! Friendly and thoughtful customer service. You can tell Shireen and Tay take pride in their work and care about their customers. By far the best experience I’ve had at a rental. Car was clean and had a nice smell. Thank you!”
“I had an amazing experience thanks to Jack at Enterprise. I was having a really difficult time with my rental, and he went completely out of his way to help me. He was incredibly kind, patient, understanding, and never made me feel like I was a burden. He took the time to explain everything, answered all of my questions, and made sure everything was taken care of.
Customer service like his is hard to find these days. He genuinely cared about helping me and turned what was a stressful situation into a great experience. I'm so grateful for all of his help and highly recommend working with Jack if you have the chance. Thank you again.”
“OMG can't say enough good things about them! Pickup easy from Logan Express when you arrive and easy drop off at Logan Express when vacation is over! Make sure you match your arrival and departure times with their operating schedule!”
“Excellent service back in January 2026. Jack helped me out and was professional, efficient, friendly, and knowledgeable. Thank you, Jack! And thank you, Enterprise Wilmington, MA!”
“Great experience renting from Enterprise-Medford. The car was perfect and the service was cheerful, professional, and efficient. Easy pick-up and drop-off. We will definitely be renting from Libby and her team again in the future. A well-run operation!”
“great crew here in Watertown Ma. Friendly, quick ,efficient. A car is a car rented from anybody but great customer service is hard to find--this crew checked all the boxes. I have used enterprise from Watertown and Waltham and have found both to be consistent with great people and great service”
“They didnt have a car available when we got there, but our plane was delayed and we were about an hour late. They got us in a car that was an upgrade for no additional cost and got us on our way.
Great customer service and an easy location to get in and out of. The upgraded car was essentially brand new with only ~ 1500 miles on it and was fantastic to drive!”
“The team here are really fantastic. They actually ran out of cars and were getting yelled at left and right. Not sure why a busy location like Waltham is not supported better but corporate it was tough to watch them take the verbal abuse. They took it and I give them credit.”
“The BEST service. Enterprise had completely screwed us and Mike at Avis saved the day!! Couldn’t speak highly enough about the customer service provided to us. Thank you again!”
“We have been with Enterprise for decades and never ever had any issues. However, when we did have a problem it snowballed, we rented in one city and were returning to another (Needham).
The branch manager McKenzie went beyond her call to duty, she ensured I was safe, please, and extremely professional.”
“I spoke with the manager Matteo, he went above and beyond to help me with a rental to surprise my daughter's for our birthday weekend getaway. So much so I'm going to come and look at a suv”
“Very easy to use, great customer service and beautiful, new vans! Highly recommend, can provide van rentals at a last minute notice (1 week in advance), could find no other alternative, in the Boston area.”
“Love this AVIS location, been renting cars with them for over a year. Cars are always new and clean, and they always go out of their way to help me out. Deborah at the front desk is great to work with! Very convenient location right off i95/i93”
“Sentry auto group was very good about fixing the recalls on my car and they did it in a timely manner. I also found the people that worked there very friendly and accommodating and I would definitely recommend anyone to go there for any repairs of any kind,”
“I appreciate the thank you but I made that review 6 years ago. Always appreciated the van rental no longer live in Brighton Massachusetts I reside in Brockton Massachusetts.”
Open 24 hours
1 Bennett St, Cambridge
Car Rental
“Our reservation fully met our expectations and requirements. The pick-up and return process was seamless. We received a complimentary ride to the hotel after returning the vehicle, and there were no surprise charges.”
“Mike was absolutely outstanding—patient, professional, and incredibly kind. He went out of his way to wait for me, ensuring a seamless and stress-free experience. His cheerful attitude didn’t just make my day—it elevated the entire service experience. Budget is lucky to have him! Thank you, Mike, for going above and beyond!”
“I bought a new Ford explorer at Stoneham Ford and picked up the car on monday may 15th. Both Billy Pollack and Chris Santarpio were who I bought the car through. Billy gave me a great price on my trade and Chris delivered the car in perfect condition. Chris and Billy spent a lot of time with me and answered all my concerns and covered all aspects of the car operation. I just cant say enough about both gentlemen I highly recommend Stoneham Ford to anyone looking to buy a new car. Ask for Bill Pollack or Chris Santarpio you will be glad you did. 10 stars from me. Thanks Stoneham Ford..”
“I visited this Sixt location on 5/16/2026 to pick up a subscription package. I was assisted by Rima, who was absolutely wonderful from start to finish. The first car I was given had a strong smoke odor, but she kindly and quickly secured a replacement for me within 15 minutes!
However, I did experience some backend contractual issues that I had to call in to fix. I was mistakenly charged a 'requested car exchange' fee (which was thankfully refunded - about $55). Additionally, my mileage rate was adjusted from $0.22 to $0.30 per additional mile. Customer service refused to change this back, citing the class of the upgraded replacement car, which is a decision I disagreed with.
Despite the billing issues, I have to say that every representative I encountered whether in person, on the phone, or via email was pleasant and helpful.
Based on my experience I would recommend this location. I would typically give a 4/5 stars rating for contract issue but Rima was very thoughtful throughout the pickup experience, which I truly appreciated.
Edited: Truly 5/5 Experience. Sixt added an additional 50 bonus miles for the trouble of the exchange vehicle and mile adjustment.”
“Great service, great cars, only problem is one person handles everything and expect a little delay. Have some patience! She’s an awesome person. Would highly recommend.”
“Great experience with Budget Car Rental in Harvard Square thanks to Basal. Everything was quick and smooth, and he was very professional. I arrived early and he was able to get me a vehicle ahead of schedule, which was incredibly helpful. Definitely recommend and I’ll be using Budget again for my business car rentals.”
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“The reservation center by phone gave me the wrong price for a 2 day rental and they made the reservation for the wrong day & the wrong number of days. The on-site representatives were great and fixed the reservations but could not help me with the rental rate. Due to that incorrect rate, I needed to change the number of days for the rental. The representatives at the Lexington,MA Enterprise were great. Both were kind, understanding, helpful & nice. Please fix your phone reservation center system!”