677 Great Road, Littleton MA 01460
“Rich has gone above and beyond making the process of buying a car an easy and smooth experience. On our test drive he noticed a knock and had it taken care of before selling me the car. Nothing but five-star service, but he deserves seven stars.”
1 Adams Street, Littleton MA 01460
“I want to completely correct my previous review and sincerely apologize to John and Jake’s Collision Center. My first review was written out of frustration, stress, and anger after dealing with this claim for months, and I directed that frustration toward the wrong people. The biggest source of my frustration throughout this entire experience has been Progressive and the insurance claim process. In my experience, there were repeated disagreements over repair costs, supplements, labor and parts, and what Progressive was willing to pay. The process dragged on for months and put me under tremendous financial and personal stress while my vehicle remained unrepaired. John and Jake’s Collision Center were caught in the middle of that situation. John continued communicating with Progressive, explaining the disagreements to me, providing detailed documentation, and working to find a solution. Even after all the back-and-forth, John continued trying to reduce what I would have to pay out of pocket. Progressive ultimately chose to pay for several uncertified aftermarket parts, and John was transparent with me about the potential fitment concerns. I appreciate that honesty because he made sure I understood exactly what was happening rather than simply installing the parts without explaining the situation. Looking back, I realize my anger should not have been directed at John or Jake’s Collision Center. I was exhausted and frustrated by the insurance process, and unfortunately the shop received the blame in my first review. John, I sincerely apologize for that review. Thank you for your patience, professionalism, communication, and for continuing to work with me despite everything that happened. If you are dealing with an insurance claim, especially one involving disagreements between the insurance company and the repair shop, understand that the shop may not be the reason your repair is being delayed. My experience taught me that lesson the hard way. Thank you, John and Jake’s Collision Center, for sticking with me through an extremely difficult Progressive claim.# Drop progressive”
341 King Street, Littleton MA 01460
“I took my car in for inspection and Jim took care of it. He is very nice and friendly. He tries his best to help customers. In and out in about 5 minutes very smoothly. He was also flexible on payment timing. Very recommended.”
2 Harvard Rd, Littleton MA 01460
“I BOUGHT MY 2022 GMC SIERRA BRAND NEW @ ALBRECHT GMC. It had a vibration..Joe the service manager had it all checked out..put on 4 new Michelins..truck is better now.I highly recommend Albrecht gmc for all your needs! Thank you JOE!!”
221 Great Road Ste B, Littleton MA 01460
“This place is cool, it has everything you need to get your car on the road. Ronald was very helpful and accommodating with us who both are Deaf and we managed to find a SUV that works for a 5 ft tall woman.”
Fix Auto USA opened its 200th location in Palm Desert South, California, Body Shop Business reported. An impressive achievement for the company started just over a decade ago. "I'm honored to be the 200th Fix Auto USA location," said Arroyo. "I joined the network in 2014 and haven't looked back. This network has given me so much, and I can't wait to continue building my business and representing the brand."
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