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“Tyler was amazing and made the whole grill-buying process easy. He helped me pick out a new Weber grill and took the time to explain my options without making me feel rushed. I ended up choosing PC Richard & Son because of his great service, and I even spent a little more because the experience was worth it. The free setup and delivery were also a huge plus. Tyler was friendly, knowledgeable, and very helpful. Highly recommend asking for him!”
“11 out of 10 will go there again and recommend them to anyone in need of home or car audio equipment! We previously had a car starter installed and are extremely happy with the product and the smooth install process! So naturally when I needed a new radio for my truck I headed down to the shop. Aaron was happy to welcome me to the store and answered all my questions regarding head unit options and costs. We agreed on a unit and I planned on installing it myself. He ordered all the parts and even managed to get them all to the store in time for me to install them before my trip! During the install I had a small snag with the backup camera. But with Aarons help and the tech expertise of Kevin at the install shop we managed to get it all sorted out!
I you are looking for any audio solutions head on down and ask for Aaron! If you’re not happy, he’s not happy!
Great parts, Great help, great service!”
“I had such a wonderful experience at Long Radio in West Springfield. I went in looking for replacing my screen for my Apple CarPlay in my 2018 Subaru Outback. They were helpful, efficient, and informative. They ordered the part, and got it in a week later. They were flexible on installation and very clean when doing so. I never felt pressured by any upcharges or lack of transparency. Highly recommend.”
“Ed did a great job helping us out today! Effortlessly bounced between customers to make sure everyone was helped at once, and was transparent with the whole process.”
“Chris at Manny's was great to work with, knowledgeable and helpful. He didn't try and over sell us and double checked our measurements so we know it fits.”
“Great service. They are prompt, incredibly knowledgable, and treated me with respect--from the front office to the guys in the back. The price for my repair was 1/3 of the price quoted to me by the dealer. Why would i ever go anywhere else? Answer: Never!”
“Mimi was great She helped me answer all my questions help me pass all my information to the new phone and I really recommended this location they are all really friendly..”
10AM - 7PM
2547 Main St Ste 101, Springfield
Electronics
“Mr. T assisted us with purchasing a new Apple phone on Sunday. We came to the store in the late afternoon and he was able to set our phone up and transfer items from the old phone. He is a great ambassador for Cricket and a delight to talk with during the process. Excellent representative for the brand. Keep up the great job!!!”
“Viviana at Metro is absolutely outstanding! She just helped me change my phone line to a new plan and made the whole process so easy. She is always so patient, positive, and helpful no matter what when I come in. I highly recommend asking for her if you need assistance! She’s the best.”
“I was pleasantly surprised with the treatment I received. My salesperson explained the process so I would understand, he helped me compare phones, and answered my questions. I recommend this store over the one in Keene (horrible customer service in Keene store).”
“I really liked the way the young woman treated me. The place was very clean and the girl informed me very well of the changes that would be made starting in October. The service was very friendly.”
9:30AM - 7:30PM
754 Sumner Ave, Springfield
Electronics
“Thank you Brian for your kindness in helping me, it was cricket from the main st Springfield, they charged me $20 to do an eSIM swap, it helped me a lot through customer service in the store, I appreciate it, tremendous service, now advance for sumner, I'm coming 100%”
“Rented a high lumen projector, large projection screen, speakers, and microphone/PA system from ATC for our annual company meeting. We had planned for an outdoor venue since we didn't know if covid protocols would still be in place. They were extremely helpful and everything was very easy to setup/breakdown. If we opt to do another outdoor meeting we will be using ATC again.”
“Went in pressed about a broken screen came out with more than I expected! Staff were very friendly and helpful! Brie & Jose F. are great teamwork ! Jose had a great listening ear and assisted with what worked best for me now and in the future. And Brie made it worked!!! With the great deals they have I ended up getting an extra line and then some! I’m so very grateful to be back at Tmobile . Boost was soooo ass ! I feel home again , and the prices were inviting! WAY TO GO HOLYOKE !! Oh also service A1 at the Holyoke mall now since switching iykyk!”
“Either me coming every month to pay my phone or me coming in to ask questions JC is always going above and beyond to help me shes the best metro needs employees like her”
“I was shaping at Macys today. I found a beautiful coat . Maria was helping me to check out. She was very professional and polite. She is a great asset to Macy's.”
“My phone wasn't working correctly it was talking back to me so I brought it to the store and this lovely young gentleman called Wes helped me and fixed my phone I recommend this store to everyone”
“Had Wes as the sales rep today 6/30/2026. My experience was awesome, the change over from my carrier went so smooth to Metro and he even set me up with autopay. I highly recommended going to the Liberty St. location if you are thinking of joining Metro. Thanks again Wes!”
“Always find what you need and helpful staff. Buy all my electronics here. 0% financing on qualifying purchases always a great deal just make sure you can pay it off in the term offered.”
“A great team of honest workers. Pays very good attention to detail. My transfer from Cricket to Metro was seamless.
I was out the door with a Samsung for $205.
iPhones were like $300 and up.”
“I upgraded to a new phone today and it went so smoothly. Excellent customer service by Jazmine!!! She made the process incredibly easy. I'm so satisfied with the experience thanks to her. Will absolutely return”
“Jordon was wonderful. Fast efficient and professional. He knows his stuff. Will definitely return because of him. Convenient curb side parking. Got in and out QUICK. Jordan is an asset to the organization.”
“I went seven stores metrooo I finally found right rep to help me resolve my issue he was very professional kind with my difficult matter and help with my issue . Thank you Divante. I recommend him for your service. Please give Divante a raise Thank you :)”
Open 24 hours
535 Halfway House Road, Windsor Locks
Electronics
“Plenty of parking, though, their parking lot is a pain in the butt maneuvering around. The staff can be kinda rude and make you feel uncomfortable while shopping, though its clean and always stocked, their prices are ridiculous but they have a clearance table set up I wanna say at least once a month and the prices for the items on clearance are definitely worth spending on.”
“Just met Hector, an absolutely incredible gentlemen,. I had an stress-free, fun, enjoyable experience. TBH if ever I’m in Holyoke near the mall I definitely will stop in and say hi to Hector.!!!!Thank you, not lying what a wonderful human being🥰.”
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“Was having lots of Trouble trying to upgrade my phone and only Sydney was in there working and another person came in and she was doing a fantastic job multi tasking and was helping me out so much she did and absolute amazing job and was very nice to talk to the definition of what a great employee should be such an amazing worker just what you want as an employer so pleased to have been helped by Sydney if anyone in the company deserves a raise it’s her such an amazing job”