Jim was very helpful in opening my new accounts. He delt with my stupidity. He helped me through the process and calmed me down. So far so good.?
November 2020
Good experience. Friendly staff.Kind of taken aback by all of the negative publicity for this particular branch.And for everyone bellyaching about getting screwed over with overdraft fees: Simple solution is to not overdraft. You knew the terms and conditions when you signed on the dotted line. That's not the banks fault!
March 2020
Excellent experience with branch manager, Carla Banas. While I was there, I noticed a local “business of the month” table, for Wilbraham Flowers , very nice feature to support local businesses.
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.