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“Will Brown was fantastic! I was buying a new phone. He was working alone and maintained his personable friendly and efficient ways with us and with everyone who came in the store. Thank you Will!”
“As returning customers, we continue to receive excellent service. Danny is always courteous, knowledgeable, and incredibly helpful. It’s great to work with someone who truly cares about their customers. Highly recommend!”
“I had an amazing experience with tech cell. I brought my son’s ps5 that was over heating. He fixed it the same day. The customer service and communication was on point. Would recommend to all my friends and family.”
“Kevin was super helpful today. He went out of his way to help me when he simply did not have to.. Thank you so much for getting me the new router. This kind of customer service is next level.”
“Bryan at the Concord store is super helpful and knowledgeable. Definitely recommend this location. We got the Fios internet in a very quick and easy way thanks to Bryan.”
“If you need to get a phone, ask questions, talk about options - hit this Verizon store. Jason and Aaron were great to work with and made sure we left happy without upping our bill. I had been to the corporate store down the street a few times and they were less than helpful - almost made the switch - but these two got us to stay with Verizon.”
“Stopped by the store today and Marcus helped me SO MUCH! He is very patient, friendly...
Very knowledgeable and I can't wait to stop by and visit again when I mess my phone up.
Wiguen sold the phone to me and he is very helpful as well.”
“Eleonor was the best. Super well trained. She fixed all the mistakes ATT COSTCO did in my account. I'm very satisfied. I do really recommend her. She does speak spanish and portuguese in case if you need. PS: she's very honest something that we do see very often in the nowdays”
“I had an extraordinary service with Walid, the Verizon Sudbury store employee. I upgraded my old phone to a new one, he was courteous, knowledgeable, patient, attentive, and had crisp communication. The experience went faster than anticipated and his advice ensured i was matched to the phone with the right specs. Verizon you have restored my faith in customer service thanks to Walid!”
“Isaiah Destine is one terrific member of the att team at Natick Mall. He's patient, pleasant and extremely knowledgeable and I would recommend him to anyone for att information. And he's fun and interesting too! Thank you Isaiah!”
“Went in to upgrade 2 phones and a tablet and they made it quick and painless! Had out younger children with us and they got us a table and in and out in less than half hour! Great customer service at this location!”
“I had gone into the store in Littleton to have some issues resolved due to my compromised debt card( which I pay my phone bill with) That day Tony was working and took care of my problems like address change ,account update etc, the best part was he mentioned my bill coming straight from my bank account instead of my debt would save me money on my monthly bill. Thanks Tony, it was a pleasure speaking with you”
“The service at this store is spectacular! The sales assistant, Kamylle, is perfect; she's always willing to help with anything, especially when contacting the phone company! The prices are fair, and the service is the best I've ever seen in any other store! Congratulations to the staff and congratulations to Proprietary for having such capable and polite employees!”
“Walked in to get a screen protector replaced. Jessica was working with another customer, but quickly attended to both of us and was helpful and knowledgeable. She clearly explained my options and I was able to get in and out quickly. Would definitely recommend.”
9:30AM - 7:30PM
199 Main St, Marlborough
Mobile Phones
“(Translated by Google) I highly recommend it. They have all kinds of services for cell phones, computers, television packages and have great payment methods.(Original)Super recomendo. Eles tem todos os tipos de serviço para celular, computador, pacotes de televisão e tem otimas formas de pagamento.”
“The gentleman that assisted me was able to not only help me with getting a new phone, but also helped me with billing concerns. Fantastic service, straight forward but kind with it. Highly recommend.”
“I had a great experience with Logan at AT&T. He helped me get my new phone and made the whole process smooth and stress-free. He took care of everything from start to finish, set everything up correctly, and made sure I was comfortable with my new device before I left. Logan was patient, professional, and clearly knew what he was doing. I really appreciate how easy he made the upgrade process — he’s excellent at his job!”
10AM - 8:30PM
147 Main Street, Marlborough
Mobile Phones
“I just switched from T-Mobile to the BOOST Mobile Store in Marlborough. Luis was very helpful in doing my transfer. I was having difficulty as T-Mobile stopped sending me my bill & wanted me to pay over the phone. When I joined initially they told me they accepted personal checks but recently said they were stopping & refused to send me my tangible bill. I told them my identity had been stolen that way before & I wouldn’t do it & they said they “understood” but insisted I had to pay by phone anyway! Well, no I don’t!
Now I can go into the BOOST store each month & pay less than half of what T-Mobile charged me at my convenience. Thank you Luis!”
“they helped with my situation and replaced my phone that was covered under warranty and they completely worked over the transfer of all the information from the old phone to the new one”
“I was helped by a woman named Samantha. In all my years using tmobile she was the best help hands down. Her personality, expertise, and knowledge were amazing and I would recommend anyone with tmobile needs to go to this location and ask for Samantha 🙌”
“I am writing to express my sincere appreciation for the quality product and incredible service I recently received at this establishment. I brought my broken iPhone screen to be fixed, and had the pleasure of being helped by Julia and Koreem. This was a stressful situation for me, and Julia reassured me it would be fixed. She was right! Koreem put a new iPhone screen on my phone, for a reasonable price, and it's better than the original. Thank you so much! I highly recommend this establishment if you need your broken screen fixed for your phone. Go first thing in the morning. I only had to wait ten minutes.”
“The staff is great! An employee named Ian helped get a great deal on a new phone, and was overall just a pleasant experience. Welcoming and laid back vibes in the store.”
“Went there w a broken phone. They were great to me. Got a new phoneand Jennsy found all my photos. Polite intelligent young men work here. The service at Best Buy was ATROCIOUS.”
“I had great experience with Moe. He helped me sign up for Verizon Fios within 5-10 mins. He is very knowledgeable and would highly recommend working with him when visiting the store.”
“Peter helped me today with the purchase of a new iphone and all the transfer steps. He was knowledgeable , professional, patient and kind. I have been a Verizon customer for a long time. He is one of the best sales people I have worked with! Such a great experience. Thank you!”
“This is an update on a previous review where I was not satisfied with the customer service at this location. Yesterday, I visited this store and Dave and Cici from customer care were wonderful. The issues from my previous visit were addressed and it was really nice to see a quick improvement. Thank you!!!”
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“Great service. Even though there were some issues with the Internet, he handled it all very well and I came home with my phone and it works great. Thank you so much, Paul.”