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“Both the store and salesman were a great experience this afternoon. I looked at and purchased two pair of kakki slaks whick I needed. I also found and bought some summer slacks and shirts for summer vacation.”
“I deal in vintage, antiques, and art. Quality, heart, and craftsmanship can come in many forms. My eye usually leads to history. Not in this case. Hardly the first to realize. This is an incredible gallery of wearable art. Skip the name brands..which are still elite specimens. The independent artists and their incredible...mostly cotton wears...freaking a. So dazzling. So comfy, the most fly new stock ever! I am investing in Godspeed. The most informed and lovely clothes tender ever at Natik mall. I have been there 2 days in a row. I will probably go back again before I leave. I know many crazy things have value. I have always been about the best and Quality. It has always served me well. Art should always be shown off! Fast fashion bites. This sure ain't that.”
“I had such an amazing experience at Journeys a few weeks ago thanks to one of the employees there. (I don’t remember her name but she had purple hair)Her customer service was above and beyond, She was incredibly kind, patient, and very helpful from the moment I walked in. She somehow picked the perfect pair of shoes for me just based off my style. She also recommended the most comfortable socks I’ve ever worn in my life. You can tell she truly knows what’s she’s doing and cares about helping customers feel confident in what they’re buying. 100% will be coming back”
“This is a great store. Store on the South shore and the one located in Worcester cannot compare. There is a wider selection of shoe choice in the staff is terrific.”
“I had such an amazing shopping experience. Kristel was fabulous! She was professional, patient and super kind as I struggled a bit with finding the right shoe having wider feet. I highly recommend shopping here and hope you have the privilege of being attended by Kristel. Thank you!”
“Good price on sneakers Under armour. My husband gets two pairs...The second one was half price.There was 2 pairs for $104?Awesome store.I couldn't take my eyes off the womans shoes.The price is affordable.”
“I’m quite surprised about the bad reviews left for this location because I can’t say enough great things. Every single employee I’ve met through out the past 15 years of going to this store has been nothing but helpful and kind. Everytime I come I leave feeling confident and always find something I love. The store always feels trendy and in style I’ve spent hours trying on things till I found the outfit I needed. The manager is the sweetest lady and one the girls Sammi as well. You will sure be met with a big smile, my favorite free people location!”
“Lots of shoes. Not very good on the available sizes. Jenny was AMAZING and so knowledgeable. She helped me and my kid out big time. We didn't get shoes from her this round, but we'll be back to get them from her. I wish the company did bonus structures for the people actually doing the work. Kinda sad and a bit selfish of the company as a whole. But Jenny was awesome.”
“I recommend this location and was surprised that they have it at this mall. I always see them in airports. Anyways, the employees knew I was out of town and offered to ship my shoes to where I live. Thank you so much for doing this.”
“Quinn was amazing! Professional, kind, and attentive to a near constant revolving queue of customers needing the changing rooms. Quinn retrieved updated size requests from many of us- and stayed on track the entire time with her side work. She was very friendly- and made shopping easier and fun! Store is fun and clean, as always!”
“Hello, I was in the Natick, MA store with my sister on July 15th & the saleswoman Noreen was so helpful & lovely. We were greeted when we came into the store & my sister purchased some clothing for me for my birthday. This was the first time that I was ever in a J. Jill store. Thank you for the wonderful employee. THE NATICK, MA STORE GETS 10 STARS.”
“Chris the store manager I believe was super helpful in the store and was so kind! He really knew his stuff and his staff were also super kind and knowledgeable! He helped me get a jacket and again was very knowledgeable on shoes, helping the person who was with me! Thank you, definitely coming back!”
10AM - 9PM
1245 Worcester St Suite 4016, Natick
Shoe Stores
“Great service and they were knowledgeable about the products we purchased. They held a coat for us, for the day so we could come back and take advantage of their store wide sale.”
“it was a busy day at Carters today with lots of sales in progress. I called and asked availability of a particular boys item and the staff could not have been more accommodating. When I picked up my purchase, I was greeted the same warm and caring staff I have encountered since I began shopping at Carters in Natick. Excellent customer service and the sales were great!”
“I was in the store yesterday and got great service and advice form both Ebeneezer and Felype. They made the process enjoyable! Then, Felype went ABOVE and BEYOND by personally delivering a pair of shoes I left behind by mistake. He did this on his own time and it showed his professionalism and customer focus. Thanks, guys!”
“This 5 ? is for associate V.P. (which is what my receipt reads as the cashier that rang us out).We're Vans Family members and V.P. was enthusiastic and friendly while putting up with our requests during check out. She was fun and engaging, everything you hope for in customer service.”
“I had such a wonderful experience today at the Madewell store in Natick Mall! From the manager to every staff member working today, everyone was incredibly kind, welcoming, and helpful.
Shopping with a baby and a double stroller is not always easy, but the team made me feel so comfortable and supported throughout my entire visit. They helped me navigate the store, assisted me with sizing, accommodated me with one of their larger fitting rooms so I could comfortably bring my baby in, and whenever I needed another size, they truly went above and beyond to find it — whether that meant checking the back, looking through displays, or searching the front of the store.
What stood out the most was how genuinely caring and helpful everyone was. They were so patient, attentive, and even sweet with my baby, which meant a lot to me as a mom. My sizing varied between items, and instead of making it stressful, they made the experience easy, positive, and enjoyable.
I honestly can’t say enough good things about this team. I left feeling helped, welcomed, and really great about my shopping experience. Thank you to everyone at Madewell Natick Mall for making shopping as a mom feel so enjoyable and supported!”
“Axel was kind and a super personable guy who helped me find the perfect pair after trying a few! He was generous with his support and super encouraging! Vaughn cashed me out at the front and he was fun to end the transaction with conversation about culture, style, and deals that were approaching soon!
So glad I can in and got the perfect pair!”
“I had the pleasure of working with Josephine. She was very quick to ask me if I needed assistance and helped me every step of the way. I was shopping for my first professional suit and went in assuming I’d buy a black or houndstooth suit. Josephine recommended a green suit (Ann Taylor calls it “soft pine”). Although I was originally skeptical, she insisted and I was pleasantly surprised. The color was noticeable but not tacky. The suit was also tailored beautifully! In fact, the suit helped me stand out at my interview and I believe it was one of the reasons I got accepted to PA school! I could not have done it without Josphiene.”
“Shout out to Chris in the golf section of Dick’s. After receiving very little help at the PGA Store just down the street, we went to Dick’s.
Chris greeted us courteously and helped us at the golf simulator.
We bought a good set of clubs at a bargain price.”
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“Had a great experience at Suitmen
Ahmed was exceptional. He took the time to understand exactly what I needed, gave great recommendations, and made the entire process smooth. Highly recommend asking for him!”