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“This is my second time I rented a car with Enterprise Needham location. Jake, Alex and Fionn are providing excellent customer service. From the pick up to drop off the car, they are explaining every single detail and helping me out professionally during the rental process. Thank you for your help, and I would definitely recommend this location anyone who needs to rent a car.”
“Great service from beginning to end. They kept us fully informed of what was going on, and made the insurance process very very easy. I was recommended by a friend to use the shop, and I was not disappointed at all!”
Open 24 hours
11 Euston St, Brookline
Car Rental
“This teslarents company exceeded my expectations! The car was in perfect condition, and the staff was very helpful. The rental process was seamless. Highly recommend!”
“I always rent through Enterprise. Picking up my rentals are always quick and easy. I reserve on line, then usually spend about 5 minutes at the rental location picking up the rental. It’s quick and easy to rent with Enterprise.”
“I am leaving this review for Javonna. I recently rented a car for this weekend to drive down to the Cape for a wedding. Javonna was phenomenally professional in assisting me with my rental as well as extremely helpful in ensuring that the rental was tailored to my needs. I'd rent from this place again in a heartbeat!”
“This enterprise (on comm ave near BU) totally has its act together! So knowledgeable,hospitable and customer focused. Car was in great condition. Smooth check in and checkout. Definitely rent from them”
“The car had lots of scratches and not much pick up on hills, otherwise worked fine. Best part was that an employee drove to the train station to pick us up-probably 15 minutes each way.”
“Medford enterprise is most definitely the easiest transition to a rental that I’ve ever experienced. I would 100% recommend this location if you are looking for a smooth and effortless auto rental! The best part is that there is an off site street for personal parking of your vehicle, first come first serve but I have zero complaints! Thanks guys!”
“Tayeron from Enterprise Waltham did an excellent job getting us into a very nice car. We had a great trip and a lot of that was because the car rental service went so smoothly. We both were impressed with the level of customer care and will definitely be returning for our next rental.”
“A+ experience at the Roslindale enterprise office. The gentlemen were courteous, professional, and had a good sense of humor. My car was perfect, I appreciate being picked up initially, and then an easy drop off. All I had to do was leave the keys at the Auto Body shop. As a bonus, I got an excellent recommendation for a local beer called “ Maine Lunch”, Which was on tap at one of my local spots, and it tasted so good I had to have two ! Thank you enterprise.”
“The team in Natick is very professional and is focused on customer service. That is very rare in American today. Please commend them for their hard work. That is one of the many reasons I rent from Enterprise.”
“Anthony was outstanding! I had a serious issue at the Needham store and he went above and beyond to fix the situation and got me on my way without missing my appointment. He should receive the highest commendation available. He may have saved the loss of a long time customer”
“Best shop in town. Everything from frame repair to custom body and painting. The most technologically advanced shop in the area and capable of working on every car”
“I don't know the employees name but he did a hell of a job. Was fast and got me the rental I needed in literally no time. He respected my time and was very friendly! Appreciate you guys!!!!”
“Very easy to use, great customer service and beautiful, new vans! Highly recommend, can provide van rentals at a last minute notice (1 week in advance), could find no other alternative, in the Boston area.”
“Tom was absolutely wonderful. We had to rebook a rental car last minute as our original rental cancelled our booking and went through Uber rentals, which then booked us a vehicle through Avis. We flew into Boston-Logan and were unaware of how far apart these two airports are, especially landing at 4pm and having to get from Boston-Logan to Norwood during rush hour. Tom made our trip happen. He was very understanding and accommodating. We needed a very large SUV to fit a mattress since we planned on sleeping in the vehicle for 3/7 nights of our first trip to the North East. He was so kind and understanding. We ended up getting to Avis 45min after they closed due to the heavy traffic we did not expect upon arrival and the distance we had to travel. He went above and beyond for us as he could have easily said we had to come back the next day or rented our vehicle to another customer. He even looked up how much it would cost for the same vehicle at Boston-Logan and saved us $2000 since it was that much more expensive there. We could not be more thankful for Tom and his excellent customer service to go above and beyond for us. We highly recommend Avis to anyone looking for a rental car in Norwood! Thank you so much!”
“Super friendly service. It was so quick and easy. We were a party of 7 and rented their Kia Carnival van. Lots of room for us all.
I also left my wallet in the van the night before our return flight back home. I called them early the next morning and left a message, as some as they opened Harrison the sales rep called and confirmed he had my wallet. Harrison also went above and had an employee run it over to the airport before we left. Great job and a wonderful team at Peter Fuller's
Thank again”
“Picked up in Falmouth MA , very helpful staff , late model car , was able to extend easily and to change drop off to another location . Best of all decent rate and no extras!”
“Fast service, friendly staff, and good car. Sometimes it is busy and sometimes not, and the staff do the best they can with the resources they have. I really wish they had onsite electric car chargers so I could more easily rent electric cars so hopefully that is something management can consider.
Dianne is always so helpful, I will be back!”
Open 24 hours
1 Bennett St, Cambridge
Car Rental
“I want to thank Peter and Sean at Hertz for going above and beyond to make my rental experience so smooth. They were incredibly kind, professional, and accommodating—taking the time to make sure everything worked out perfectly for me. Their patience and genuine helpfulness made such a difference, and I truly appreciate the outstanding customer service they provided. I’ll definitely be renting from Hertz in Norwood again thanks to them!”
“I have been renting from this place for a couple of months. The staff is friendly and professional. The service is great and offers a variety of different options. Shout out to Tyrone for always providing A+ customer service. Cannot recommend them enough.”
“Best customer service I've ever had when renting a car - thanks to Dianne! The car was fine and service was quick. I mistakenly entered the hotel car park instead of turning before the barrier when returning the car, but otherwise a smooth experience.”
“my experience at Hertz Newton Mass was great and the service By
David Benjamin was excellent, very professional and patient with me. Highly recommend this location”
“I don not know about other locations but this place is great. Right next door to auto shop where I had my car repaired. The guy who checked me and was also there when I returned the car was polite, knowledgeable, and just nice. Car was clean and was a 2025.”
“Sarah was super helpful, both on the phone an in person. I had reserved a car from Hertz only to show up and find they had taken my money but not reserved a car. Sarah was wonderful--got me a car when she said she would, helped me find my way to the garage and was lovely. Highly recommend this company!”
“I rent a car here at least a couple times/year - including just this past week - and I am always pleased with the customer service. To a person, they are friendly, courteous, and helpful, including the manager, Doug. If there ever is a car availability issue - and there has been - it is NOT the fault of the staff. It is usually a function of customers not returning cars on time, or some other mix-up with the Hertz home office. And if/when confronted with a situation, the staff goes out of their way to correct it and make things right.”
9AM - 1PM
70 3rd Ave, Waltham
Car Rental
“Had a great experience at the Budget in Waltham, MA, on the morning of December 2, 2024. We rented a car in Montreal to drive back to Boston and ended up with a Jeep—not what we expected, and the gas mileage was rough.
When we dropped it off in Waltham, the woman working there (wish I got her name!) was awesome. She explained that since it was an international rental, we’d have to call the 800 number for most issues, but she still went out of her way to see if she could help. She managed to get us a discount to make up for the crazy gas costs, which we really appreciated.
She didn’t promise anything but totally delivered and was so kind and understanding the whole time. A small gesture like that made a big difference. Thanks for the great service!”
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“Normally do not write reviews but George & Ken’s is the PLACE to go if you have damage to your Tesla/car. The entire staff is extremely professional and friendly. Went there today with some paint damage on my new Model 3. They were able to complete a repair onsite and only had to wait 15/20 mins for the paint to dry. Will absolutely be going back for any future repairs. Huge thank you to the staff and highly recommend!”