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“Wonderful experience at Needham office of Enterprise car rental. They gave me a beautiful, clean car and staff in Needham was super supportive dealing with my insurance company. Highly recommend Needham Enterprise.”
“Great service from beginning to end. They kept us fully informed of what was going on, and made the insurance process very very easy. I was recommended by a friend to use the shop, and I was not disappointed at all!”
“I had a very positive experience. The team members were extremely polite, attentive, and helpful at all times. I felt well taken care of throughout the process. I appreciate the team’s care and professionalism.”
Open 24 hours
11 Euston St, Brookline
Car Rental
“This teslarents company exceeded my expectations! The car was in perfect condition, and the staff was very helpful. The rental process was seamless. Highly recommend!”
“I've rented from this location multiple times and I've had an amazing experience every time. Jason and Riley were so helpful and made the whole rental experience so easy! Thank you again for everything!”
“Excellent experience with the employees at Enterprise in Central Square in Cambridge. Smart, helpful crew. My rental car was clean and in great shape. Highly recommend”
“I Usually choose car rental based on price and location. This time it happened to be that enterprise was closer to my departure and arrival points. And I was very pleasantly surprised about the quality of Service. I may have to rethink my prior strategy.”
“I just wanted to take this time to say Jacob at the Natick location was super nice and easy to work with. He helped me get in the right car and this location has always been really well run.”
“I would like to share a very positive experience I had with Enterprise.
When I first rented the car in Boston, the vehicle unfortunately had a very strong and unpleasant smell, similar to smoke or something chemical. It made the driving experience uncomfortable.
However, when I visited the Enterprise location in Hyannis to explain the situation, the team handled everything in an extremely professional and generous way. They immediately apologized for the inconvenience, asked no questions, and promptly replaced the vehicle.
To my surprise, they even upgraded me to a higher category car at the same price. I truly felt well taken care of and respected as a customer.
Their kindness, professionalism, and willingness to resolve the issue quickly made a huge difference. Experiences like this are the reason I continue to trust and choose Enterprise.
Thank you to the Hyannis team for turning a negative situation into such a positive one.”
“This place here is one of the most friendly and professional businesses I've ever done business with in my adult life, especially considering I'm only 24 years old and have never rented a car until now. Before coming to Enterprise, I was dealing with another rental car company, which, for lack of better terms, was being a real pain in the neck and was giving me a hard time over a miscommunication. Long story short, out of frustration with that experience, I canceled my reservation and felt like my trip was over—until I found Enterprise. My mom had done business with a different Enterprise location in the past, so I didn't know what to expect, especially after my last bad experience with a rental company. I decided to make a last-minute decision days before my trip and reserved my rental with this Enterprise location. Looking back on everything I had to go through to finally book with this location, I have no regrets. I called it a few times before picking up my car, and the staff I spoke with over the phone were always friendly, helpful, and—more importantly—super professional. That professionalism was one of the green flags that encouraged me to proceed with this location. Since I called ahead to ask questions and avoid any confusion on the day of pick up, I am still blown away by how quickly I was able to walk out of Enterprise with a car, and how smooth and painless the process was. The person I worked with during pickup and who answered my questions on the phone was R.J., and I will always remember his name because we share the same name. R.J. was absolutely fantastic—I don't think this 5-star review does him justice. I can't express enough how much I appreciated his courteousness, helpfulness, transparency, and professionalism, which was truly outstanding. I really loved the car that R.J. set me up with and I really hope to drive it again someday, because after this experience, I can definitely say you have gained a new customer and fan of this location. I plan on going on another trip in June, so you already know where I'll be. Thanks again, Enterprise and R.J., for this wonderful experience. It was a pleasure doing business with you. See you soon!”
“I needed to rent a car quickly, and this agency went out of their way to accommodate me, and this was on a day when they were swamped with requests due to a major winter storm. I was impressed with their efficiency and willingness to go above and beyond to get me behind a rental when I needed it! Recommend this agency.”
“Was in an accident over the weekend. These guys pulled a vehicle out for me and were amazing at getting it cleaned off (Day after Blizzard 26) and on the road. Keith and his team are outstanding and I heartily recommend them.”
“A+ experience at the Roslindale enterprise office. The gentlemen were courteous, professional, and had a good sense of humor. My car was perfect, I appreciate being picked up initially, and then an easy drop off. All I had to do was leave the keys at the Auto Body shop. As a bonus, I got an excellent recommendation for a local beer called “ Maine Lunch”, Which was on tap at one of my local spots, and it tasted so good I had to have two ! Thank you enterprise.”
“Best shop in town. Everything from frame repair to custom body and painting. The most technologically advanced shop in the area and capable of working on every car”
“Very easy to use, great customer service and beautiful, new vans! Highly recommend, can provide van rentals at a last minute notice (1 week in advance), could find no other alternative, in the Boston area.”
“Tom was absolutely wonderful. We had to rebook a rental car last minute as our original rental cancelled our booking and went through Uber rentals, which then booked us a vehicle through Avis. We flew into Boston-Logan and were unaware of how far apart these two airports are, especially landing at 4pm and having to get from Boston-Logan to Norwood during rush hour. Tom made our trip happen. He was very understanding and accommodating. We needed a very large SUV to fit a mattress since we planned on sleeping in the vehicle for 3/7 nights of our first trip to the North East. He was so kind and understanding. We ended up getting to Avis 45min after they closed due to the heavy traffic we did not expect upon arrival and the distance we had to travel. He went above and beyond for us as he could have easily said we had to come back the next day or rented our vehicle to another customer. He even looked up how much it would cost for the same vehicle at Boston-Logan and saved us $2000 since it was that much more expensive there. We could not be more thankful for Tom and his excellent customer service to go above and beyond for us. We highly recommend Avis to anyone looking for a rental car in Norwood! Thank you so much!”
“Super friendly service. It was so quick and easy. We were a party of 7 and rented their Kia Carnival van. Lots of room for us all.
I also left my wallet in the van the night before our return flight back home. I called them early the next morning and left a message, as some as they opened Harrison the sales rep called and confirmed he had my wallet. Harrison also went above and had an employee run it over to the airport before we left. Great job and a wonderful team at Peter Fuller's
Thank again”
“Picked up in Falmouth MA , very helpful staff , late model car , was able to extend easily and to change drop off to another location . Best of all decent rate and no extras!”
“Fast service, friendly staff, and good car. Sometimes it is busy and sometimes not, and the staff do the best they can with the resources they have. I really wish they had onsite electric car chargers so I could more easily rent electric cars so hopefully that is something management can consider.
Dianne is always so helpful, I will be back!”
“I want to thank Peter and Sean at Hertz for going above and beyond to make my rental experience so smooth. They were incredibly kind, professional, and accommodating—taking the time to make sure everything worked out perfectly for me. Their patience and genuine helpfulness made such a difference, and I truly appreciate the outstanding customer service they provided. I’ll definitely be renting from Hertz in Norwood again thanks to them!”
Open 24 hours
1 Bennett St, Cambridge
Car Rental
“I have been renting from this place for a couple of months. The staff is friendly and professional. The service is great and offers a variety of different options. Shout out to Tyrone for always providing A+ customer service. Cannot recommend them enough.”
“Best customer service I've ever had when renting a car - thanks to Dianne! The car was fine and service was quick. I mistakenly entered the hotel car park instead of turning before the barrier when returning the car, but otherwise a smooth experience.”
8AM - 5PM
2345 Commonwealth Ave, Newton
Car Rental
“my experience at Hertz Newton Mass was great and the service By
David Benjamin was excellent, very professional and patient with me. Highly recommend this location”
8AM - 5PM
290 Bridge St Rt 109, Dedham
Car Rental
“I don not know about other locations but this place is great. Right next door to auto shop where I had my car repaired. The guy who checked me and was also there when I returned the car was polite, knowledgeable, and just nice. Car was clean and was a 2025.”
“Sarah was super helpful, both on the phone an in person. I had reserved a car from Hertz only to show up and find they had taken my money but not reserved a car. Sarah was wonderful--got me a car when she said she would, helped me find my way to the garage and was lovely. Highly recommend this company!”
“I rent a car here at least a couple times/year - including just this past week - and I am always pleased with the customer service. To a person, they are friendly, courteous, and helpful, including the manager, Doug. If there ever is a car availability issue - and there has been - it is NOT the fault of the staff. It is usually a function of customers not returning cars on time, or some other mix-up with the Hertz home office. And if/when confronted with a situation, the staff goes out of their way to correct it and make things right.”
8AM - 6PM
70 3rd Ave, Waltham
Car Rental
“Had a great experience at the Budget in Waltham, MA, on the morning of December 2, 2024. We rented a car in Montreal to drive back to Boston and ended up with a Jeep—not what we expected, and the gas mileage was rough.
When we dropped it off in Waltham, the woman working there (wish I got her name!) was awesome. She explained that since it was an international rental, we’d have to call the 800 number for most issues, but she still went out of her way to see if she could help. She managed to get us a discount to make up for the crazy gas costs, which we really appreciated.
She didn’t promise anything but totally delivered and was so kind and understanding the whole time. A small gesture like that made a big difference. Thanks for the great service!”
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“Outstanding professional service. The entire staff is very helpful and friendly, always ready to address any questions or concerns. Special thanks to Jerry for resolving the noise issue coming from the window.”