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“We have been with Enterprise for decades and never ever had any issues. However, when we did have a problem it snowballed, we rented in one city and were returning to another (Needham).
The branch manager McKenzie went beyond her call to duty, she ensured I was safe, please, and extremely professional.”
“I had a great experience with Haskins Automotive after my vehicle was involved in an accident. From start to finish, the communication was excellent — I always felt informed and knew what was going on with my vehicle.
The entire team was incredibly friendly, welcoming, and easy to work with, which made an otherwise stressful situation much easier. I really appreciated how helpful and professional everyone was throughout the process.
I would absolutely recommend Haskins Automotive to anyone looking for a team that genuinely takes care of their customers.”
Open 24 hours
11 Euston St, Brookline
Car Rental
“This teslarents company exceeded my expectations! The car was in perfect condition, and the staff was very helpful. The rental process was seamless. Highly recommend!”
“We used Enterprise when our car was in shop after collision. It was arranged by our insurance company (Progressive) and it was pretty smooth. They picked us from our repair shop and we dropped it off there. They had good choices of car and helped us when we needed to transition in the middle to a bigger car. People were friendly and the experience was great. They were very receptive and happy to help even out of their way.”
“My insurance messed up and didn’t make a reservation when they told me they had. Knowing I was in a rush, this enterprise was able to get a car ready for me within 10 minutes, and even waived the out of pocket fee I would have had to pay for getting a larger car. Thank you to the workers here!”
“Fantastic experience! Friendly and thoughtful customer service. You can tell Shireen and Tay take pride in their work and care about their customers. By far the best experience I’ve had at a rental. Car was clean and had a nice smell. Thank you!”
“Outstanding service here, James, Rob and Gracey really went out of their way to help get me in a car when I was in a jam and on foot patrol. Highly recommend renting from them and would like to personally say thank you to them.”
“Our Enterprise experience started with our very positive interaction with Ms. Alexandra Asack, a pleasant young professional, who proved to be an outstanding representative for your company. Ten out of ten by any measurement.
In addition, to Ms. Asack, the Nissan Altima was an acceptable vehicle. As I mentioned to my wife several time, we could have done a whole lot worse than that Altima.
It served us well.
Robert”
“I had an amazing experience thanks to Jack at Enterprise. I was having a really difficult time with my rental, and he went completely out of his way to help me. He was incredibly kind, patient, understanding, and never made me feel like I was a burden. He took the time to explain everything, answered all of my questions, and made sure everything was taken care of.
Customer service like his is hard to find these days. He genuinely cared about helping me and turned what was a stressful situation into a great experience. I'm so grateful for all of his help and highly recommend working with Jack if you have the chance. Thank you again.”
“OMG can't say enough good things about them! Pickup easy from Logan Express when you arrive and easy drop off at Logan Express when vacation is over! Make sure you match your arrival and departure times with their operating schedule!”
“Great experience renting from Enterprise-Medford. The car was perfect and the service was cheerful, professional, and efficient. Easy pick-up and drop-off. We will definitely be renting from Libby and her team again in the future. A well-run operation!”
“great crew here in Watertown Ma. Friendly, quick ,efficient. A car is a car rented from anybody but great customer service is hard to find--this crew checked all the boxes. I have used enterprise from Watertown and Waltham and have found both to be consistent with great people and great service”
“The team here are really fantastic. They actually ran out of cars and were getting yelled at left and right. Not sure why a busy location like Waltham is not supported better but corporate it was tough to watch them take the verbal abuse. They took it and I give them credit.”
“Best shop in town. Everything from frame repair to custom body and painting. The most technologically advanced shop in the area and capable of working on every car”
“Very easy to use, great customer service and beautiful, new vans! Highly recommend, can provide van rentals at a last minute notice (1 week in advance), could find no other alternative, in the Boston area.”
“Tom is the best - fast, easy to work with, and accommodating. I have rented from this Avis many times and have always been extremely happy with Tom's service and responsiveness. A+!”
“I appreciate the thank you but I made that review 6 years ago. Always appreciated the van rental no longer live in Brighton Massachusetts I reside in Brockton Massachusetts.”
“Picked up in Falmouth MA , very helpful staff , late model car , was able to extend easily and to change drop off to another location . Best of all decent rate and no extras!”
Open 24 hours
1 Bennett St, Cambridge
Car Rental
“Anna was incredibly helpful, kind, and supportive throughout the rental process. She went above and beyond by giving me a courtesy call before my check-in, which made the experience smooth and stress-free. Her professionalism, communication, and genuine willingness to help were greatly appreciated. Thank you, Anna, for providing such excellent customer service!”
“I visited this Sixt location on 5/16/2026 to pick up a subscription package. I was assisted by Rima, who was absolutely wonderful from start to finish. The first car I was given had a strong smoke odor, but she kindly and quickly secured a replacement for me within 15 minutes!
However, I did experience some backend contractual issues that I had to call in to fix. I was mistakenly charged a 'requested car exchange' fee (which was thankfully refunded - about $55). Additionally, my mileage rate was adjusted from $0.22 to $0.30 per additional mile. Customer service refused to change this back, citing the class of the upgraded replacement car, which is a decision I disagreed with.
Despite the billing issues, I have to say that every representative I encountered whether in person, on the phone, or via email was pleasant and helpful.
Based on my experience I would recommend this location. I would typically give a 4/5 stars rating for contract issue but Rima was very thoughtful throughout the pickup experience, which I truly appreciated.
Edited: Truly 5/5 Experience. Sixt added an additional 50 bonus miles for the trouble of the exchange vehicle and mile adjustment.”
“Great experience with Budget Car Rental in Harvard Square thanks to Basal. Everything was quick and smooth, and he was very professional. I arrived early and he was able to get me a vehicle ahead of schedule, which was incredibly helpful. Definitely recommend and I’ll be using Budget again for my business car rentals.”
“My favorite location to rent cars. Basel was tremendously helpful and even got me a better rate than I expected. Highly recommend renting from this location! Ask for Basel!”
“Had a great experience at the Budget in Waltham, MA, on the morning of December 2, 2024. We rented a car in Montreal to drive back to Boston and ended up with a Jeep—not what we expected, and the gas mileage was rough.
When we dropped it off in Waltham, the woman working there (wish I got her name!) was awesome. She explained that since it was an international rental, we’d have to call the 800 number for most issues, but she still went out of her way to see if she could help. She managed to get us a discount to make up for the crazy gas costs, which we really appreciated.
She didn’t promise anything but totally delivered and was so kind and understanding the whole time. A small gesture like that made a big difference. Thanks for the great service!”
“I had a last minute trip planned out of town. Jane helped me secure a vehicle for my travels effortlessly. Her customer service was impeccable. She was patient and Knowles. Thank you Jane for the amazing service!”
8AM - 5PM
2345 Commonwealth Ave, Auburndale
Car Rental
“I had a great experience with a monthly rental at this Hertz location, thanks to two wonderful staff members. Over the past month, they helped me compare pricing options, explained charges clearly, and assisted with extensions and vehicle changes whenever needed.
They were professional, patient, and very responsive, which made the entire rental process smooth and stress-free. Highly recommend this location because of their excellent service.”
“It was first time renting a car from Hertz in Somerville and thanks to the excellent service Titus provided, it wont be my last! He was very patient with my situation and hooked me up with a safe and reliable vehicle. Reasonable price, quick and easy process.”
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“I recently had them work on my Tesla, after a fender bender, and I was very happy with the overall experience with them. The process was very smooth - Peter was a huge help to me. He helped navigate me through the insurance and claim process and kept me informed the whole way. When I got my car back, the cleaning and detailing process was a really nice touch. I would highly recommend them to anyone in need of work on their cars. They were terrific!”