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Open 24 hours
845 Highland Avenue, Needham
Electronics
“To all of our customers!!!once you place an order we as 7/11 store have no control over the delivery!We do not provide the delivery service. This is done by the service you picked on your app. A lot of times we prepare the order and it never gets picked up!!!! If you have questions do not contact the store...contact the delivery provider that you placed the order with!!!!Items that are out of stock you are not being charged for. It is always good practice to have an alternative item selected!I agree with you that the delivery service has not been very good but..again this has nothing to do with the store...it is uber eats or any other service that you selected.Please contact them or the 7/11 corporate office to complain...you will be helping us also!!! thank you!”
“I had a great experience at Verizon thanks to Malcolm. He was knowledgeable, patient, and really took the time to understand what I needed when upgrading my phone. He explained everything clearly and made the whole process smooth and stress-free. His professionalism and friendly attitude truly stood out. I highly recommend asking for Malcolm if you visit!”
“Absolutely amazing service! The staff was incredibly knowledgeable and helped me find the perfect phone plan without any pressure. I left feeling valued and excited about my new device!”
“I came to Waltham to help my elderly uncle with his phone service and I have to say Kiki was amazing!! She was so thoughtful and patient with us. It’s great to see someone in customer service that actually knows how to treat customers. I highly recommend this company their products and definitely their service. Thank You KiKi for being so amazing”
“I came in with an interesting issue where my iPhone would not receive group texts. The two associates were so helpful and nice and did a reset that corrected the issue!
Awesome!
Thank you!”
“Because I do not even begin to approach an expert level with all the latest tech, it can require infinite patience to understand my needs and educate me. Franklin has this patience in spades! He is an incredible asset to the company and goes above and beyond. Thank you, Franklin!!”
10AM - 8PM
4 Milliston Rd, Millis
Electronics
“I have been a Verizon customer for over 20 years and have had my share of frustrations, but yesterday I had the best customer service I have ever had dealing with phones. Our puppy decided to chomp my phone when I was not looking (pup was fine, phone, not so much). She managed to crack the screen leaving most of the screen completely black. I got to the Millis store just before their 10 am opening and was welcomed inside by Junaid (Jay) C. Luckily, I was in line for an upgrade, but Jay made the whole process super easy. He was able to get into the old phone to recover my contacts etc and was able to transfer everything over to the new phone. The entire time he treated me with humor and respect and was never pushy about upselling products etc. He made a very stressful morning much easier, and I am grateful for his knowledge and help! Thank you!”
“Brianna and Jonathan were such a great help assisting me with my s24. An update took place that changed my settings. They took their time explaining and showing me how to navigate my device! Thank you!”
“Perfecto, Barry, Wayne, and Geo were FANTASTIC! Set up custom speakers and TVs in a day and a half, even spending a couple hours in the phone with our Internet/cable provider to ensure we were set up. And my dog got plenty of pets. Highly recommend!”
“I went to metro pcs on 372 Washington brighton mass.
This morning.The customer service rep I believe her name is MARIA.
SHE is a BLESSING. GOD BLESS HER FOR ALL HER
HELP”
10AM - 8PM
85 River St, Waltham
Electronics
“Great people. Unable to fix the problem but spent 90 minutes with the problem. Metro PCS cooperate couldn't even fix the problem yet. Very family oriented and helpful”
11AM - 7PM
252 Brighton Ave, Allston
Electronics
“Great selection of games, consoles, user manuals, and accessories. Seriously, they have everything! Plus, the customer service is second to none. Wonderful experience all the way around!”
“One of the best stores, amazing customer service, have an amazing inventory. First ones to have fenix 8 in orange spark when everyone else was out of stock. Also amazing staff that is very knowledgeable”
“Excellent technician who answered all my questions in a clear professional way. Efficient. Made sure all wires were bundled neatly. It was a pleasure to work with Elite. Thank you so much!””
8:30AM - 5PM
120 Elm St rear, Watertown
Electronics
“Stereo installation pros. Its been two years and my system still sounds amazing. Derek sorry just getting around to this. Small world we had never met, well maybe in the 80's as we ran in a similar circle. Speed is just a question of money. How fast do you want to go? Same with stereo systems. I can't remember the techs name but he was super nice did a great job. I had a leak somewhere rug was soaked instead of blowing it off they lifted all the carpet and dried it out. You get what you pay for. Wrapped cables etc, prideful work ethic. Great job. The shop is part high end showroom part museum. If I had the money the detailer looks A+ too. If you're preparing or prepping for future work have a check list on the work order.
Thanks SIM”
“I highly recommend the T-Mobile store in Dedham, MA. I had a significantly damaged iPhone after an accident. I experienced exceptional customer service on multiple visits. I dealt with Nicole on 2 occasions (who was amazing!) and Jeremy on 1 visit- who was also wonderful.
I had to spend some time there while my data transferred and I got to observe the whole store. All of the employees were hard working, engaging and most importantly- very kind to all of the customers. Not all stores offer such a positive experience- I do hope T Mobile compensates their energy and efforts!”
“It is the dream of every PC gamer enthusiast to enter this store and buy their own PC, the staff is very attentive and knowledgeable in their respective areas, a great visit!”
“Dariusz is amazing he redesigned my audio system twice and will not leave until everything is perfect as a professional Classical Cellist, who does a lot of recording the quality of my Sound system is very important to me. He helped me install a Blu os audio system with their receiver and a British amplifier that weighs more than I do.”
11AM - 7PM
899 Main St, Waltham
Electronics
“I was looking for headphones and the only ones they had on display were the Focal Utopias. I couldn’t afford those but the staff let me try the audio setup, so that was cool. The guy also recommended a specific DAC dongle for me.”
“I HAD THE BEST EXPIERENCE WHEN I WENT IN TO GET A NEW PHONE AND I HAD Serena who helped me from start to finish she transferred everything from my old phone to the new phone which went seamlessly did take some time my phone was old but Serena was very patient and calming and explained everything to me”
10AM - 8PM
57 Bond St, Watertown
Electronics
“I just took my phone to T-Mobile at the Arsenal Mall in Watertown. I had tried to change my phone to ring longer and used a code from the internet. My phone then stop taking all calls and and blocking any voicemail. Marcos Rodriguez was wonderful. He quickly and efficiently corrected the problem. He was respectful and has a kind manner that put me at ease. Thank you Marcos!”
“I have been a customer of Zetronix for over 15 years. I first purchase was a single lens Black box dashboard camera. During these years, it has endured very hot and cold season and it is still doing its job. Someone stole my SUV out of state and throw it out the window, after stealing the car, and I happened to be going down a street and saw what looked like my camera on the side the street. Once I got back in state I plugged it up and it’s still does it job. Now I purchased the Rout 4K dual lens dashboard camera. About a month using it and like all of Zetronics products I’ve purchased, it work super good. It plugs into the OBD2 connector. The instruction says it won’t drain your battery, it doesn’t. In the parking mode, it picks up people or movements about 30 feet away. And the sides and the back of my car it picks up movement at a distant and it sends out a text or a video of the movements. You will be very satisfied with this unit because if some one attempt to steal your car you have have a video stored on your phone”
“Incredible experience because Ben made it so - he is the best customer rep I’ve ever interacted with, and he made going into Comcast, one of the worst places in the world, a joy. Thank you Ben. Give him a raise.”
10AM - 8PM
1100 Lexington St, Waltham
Electronics
“Absolutely amazing experience! Mustafa went above and beyond to make sure I had a working new phone, even though it was closing time. His patience and kindness really stood out! The store manager Rami was very helpful too; you can tell this team truly cares about their customers. Hands down the best Verizon store I have ever been to.”
“I normally don't leave reviews of companies that don't sell food, but Motu has some of the best customer service I have ever received. I bought a Motu M2 in summer of 2020 and recently had some some build quality issues. I called and asked what could be done and they said send it in and we'll send you a new one. $15 for shipping there and two weeks later I have a brand new unit that is much improved years after the warranty ended.Definitely will be buying from this company again especially since they make their stuff in the USA.That's how you keep a customer satisfied!”
“Had to single handedly be the best experience at a Tmobile store ever. My elderly parents are on my account and I live out of state. Samaya took amazing care of them and addressed each and every one of their concerns, didn't rush them and made sure that all of their questions were thoroughly answered! Truly I have never experienced such exceptional customer service as I was called along the way to make sure everything was done appropriately too. Couldn't recommend highly enough!”
“Mikael is wonderful - honest and kind and extremely knowledgable - the older stereo I brought to him for repair had extensive damage to the turntable the tape deck and CD player as well as the speakers and it would have cost more to fix than it cost to purchase - so I decided not to go ahead - and he offered to take it and recycle it for me- I can't say enough good about him-”
10AM - 8PM
301 Harvard St, Brookline
Electronics
“Went here to trade in my old phone for a new one. Melanie handled my case and made what was normally a dreadful process an ez one thanks to how she worked w/ me and answered all my questions. Great service overall, will probably stick to this store in the future!”
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“Owen in the Needham, MA Verizon store is the Best! He’s professional, personable, knowledgeable while also being a great listener and troubleshooter! He deserves corporate recognition and a raise since he’s such an ambassador to the brand! Thanks so much Owen:)”