11AM - 6PM
88 Needham St, Newton
Mobile Phones
11AM - 7PM
230 Needham St, Newton
Mobile Phones
“The team at the Verizon store in Needham is first knowledgeable, and second, they're fun. I wasn't in there 5 minutes and John, my rep, had ready answers for my technical/hardware issues. We had a few good laughs as others on the team joined in our silly banter. Best of all, I got out of there for less than $100 that day. Like Arnold said a long time ago, I'll be back! ?”
“Following mixed experience @ Apple North Park Dallas this was wonderful. North Park Dallas was over scheduled & jam packed the day I picked up my new iPhone 17 Pro Max & Ultra 3 watch. And for some reason they were unable to process trade ins. They were unable to activate new watch on Verizon. Plus they failed to email receipt for accessories I bought. So I schlepped old iPhone 16 & Ultra 2 back home and stopped by Apple Chestnut Hill the following week. Chestnut Hill Store Associate Joey took care of the trades seamlessly. He even helped me return an extra case [Joey found the purchase using my Apple Card.]. While there I dropped my old iMac for secure recycling. In and out in 20 minutes; world-class Apple experience. Thanks to the Chestnut Hill Team.”
“I have significant issues with the fact that the store is terribly understaffed, but five stars go to Marshall specifically who shows angelic patience in the face of frustrated customers. Please hire more people or you risk burning out the really good ones you have in place.”