The staff was friendly and helpful, making my experience pleasant while I upgraded my phone. However, the wait time was a bit longer than I expected, which was frustrating. Overall, a decent place, but it could definitely use some improvement in efficiency.
January 2026
Very stark and Spartan store. Not friendly to the eye. Made up for by friendly, helpful staff.
December 2025
My husband and I had an amazing experience at Verizon in Reading with Kyle Smith. He was super laid back, easy going, and helped us with everything we needed so fast! It was the best cell phone service experience I've ever had 10/10 - The Turners
