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“This is a very good delivery service. Helpful updates, and right on time. The delivery folks were very careful and courteous. Only complaint is that they initially give themselves a 12 hour window for arrival.. Finally on the day prior to arrival they narrow the window to 4 hours - this is hard to plan around. Be more like Amazon!”
“This is one of the best UPS stores. Tom is very welcoming and hepful. He answers any questions we may have and gives Best service. Would highly recommend going here for any postal services.”
8:30AM - 6:30PM
1337 Massachusetts Ave, Arlington
Shipping Centers
“I had the best experience at this store, all thanks to Laurie. I was nervous about packaging, insuring, and shipping two large, expensive paintings across the country for work. Laurie helped me every step of the way, keeping me updated with her progress and promising to "package the works with love." She truly did! The pieces arrived on time, in perfect condition, and expertly packed. Laurie even called me after the delivery to ensure there were no issues — I've never had this level of customer support at a UPS Store. Thank you!”
“I am very grateful to the employees of Super Cargo: Karen, Jhon and Natalie! I sent a cargo by sea to Colombia, they were very professional and responsible. They picked up the cargo, sent me a guide so I could track it and then called me to let me know that the cargo had already arrived in Colombia and asked me if the boxes had arrived safely!Thanks again.? I encourage you to keep it up: friendly, efficient and professional!?I highly recommend them!??”
“Their price might be not as competitive as other providers in the area but their reliability and attitude are top-notch.I’ve used their service multiple times to send packages back to a small town in Vietnam. Always exactly on time and the products were always intact. Extremely friendly and lovely owners. I’d rather pay a little extra for ease of mind rather than saving some pennies and wondering where my packages have gone.”
“The Staples Studio is comfortable, convenient, clean, and well laid-out with offices, quiet spaces and collaborative spaces. The amenities are excellent. The manager, Shan Achhiwala, really cares and it shows; he does a great job making sure everyone feels welcome and has everything they need. He has gone way above and beyond on multiple occasions to accommodate special requests. Overall a great place to work!”
“Great customer service! The team members are always in a positive mood and willing to help you. It really helps create a welcoming vibe. The team always works very fast, which is great given the high traffic location. I choose to come to this store specifically for the speed of service and team member support, even when there is another UPS closer to where I live. Great job!”
“I have already gotten aid from four different staff members, and they have all been really kind and kind. Even though I came late last night with two huge boxes, the personnel was really kind and kind.”
“I ship alot of packages & this ups is a all around 5 star shop. I'm not sure why the bad reviews I think it's because people don't want to pay for shipping ( you can't see it like a item). The staff is excellent & I've used the notary service they offer again 5 stars . Plus they are extremely pleasant.”
“I highly recommend this store after a most positive experience! I was shipping a heavy package (40 lbs.) to the UK, and the cost easily beat the 3 other name brand shippers I had checked. Moreover, the customer service experience was fantastic! Yashi, the service rep, could not have been more helpful, and made the process simple and easy. Very much appreciated!”
“I brought a document to Copacabana for International shipment via FedEx. The agent was very pleasant and went out of his way to be helpful. He made sure to format the address correctly for the FedEx interface, and going so far as to search on Google to clarify an ambiguity.”
8:30AM - 6:30PM
423 Brookline Ave, Boston
Shipping Centers
“This is by far the most friendly UPS store i’ve been to in the Boston area. The staff is very friendly and personable and i had a very good conversation with them. The store has taken a turn for the best under the new leadership. 10/10 would ship with this store again.”
“from all the times I have been there it was great. No complaints and hey one of the workers here speak Spanish so if you don’t know how to speak English then yeah.”
“I have been using Ivan Shipping for a few years and could not be happier. They deliver on time and now that they have introduced the Rice and Oil without any additional charge is a great help for those of us who have families in need.”
“The staff does a very good job expediting things and righting people's wrongs... wrong label, supposed to be boxed. They get it. Regardless, things have to move along, or there is a line out the door. I swear they designed the store this way to stress staff out! Lol. But they are quick and nice, and they do a very good job to engage, but also get folks moving along. Good job team!”
“I like this place, including the hours they have. I ship and pick up boxes all the time for the past 6 years and never had a problem. If you are going to send something make sure you check your address and make sure its correct. If you give the company the wrong info, don't be shocked that the package was sent somewhere else. Make sure you read up on their policy when picking up a package. Go ahead and ask questions so you are all clear when picking up. Customers should be accountable when they make a mistake. it's common sense.”
2:30 - 4:30PM 9AM - 1PM
231 Forest St, Wellesley Hills
Shipping Centers
12AM - 5PM 9PM - 12AM
61 Boardman St, Boston
Shipping Centers
“I visit this location frequently, and I have always been able to find what I am looking for. Beyond the standard office supplies, computers and other small, useful office appliances, and some furniture, too, their printing department and shipping station shine bright.Customers are able to return items that are shipped through UPS without having to go to a separate location. The printing department has multiple color copy machines that can also scan and a full array of printing services from posters, banners, and other merchandising items. I was able to get laminating and hole punching done on a project within a couple of hours for same-day pick-up.All of the sales attendants are friendly, able to point you in the right direction, and make every trip a success. This store is an excellent resource, and I'm happy to have it close by.”
“My daughters just shipped a package to Austin TX and they needed assistance in packing, they received excellent support and assistance from the staff. Awesome job, thank you!!”
9:30AM - 5PM
151 Tremont St, Boston
Shipping Centers
“Amazing service! From initial contact to preparing my stuff to ship, getting it here, and helping guide me through the customs process at my new home overseas - the team at Global Pack Ship has been above and beyond the entire way, and for less cost than I would have paid a global brand.Absolutely recommend!!!”
“The employees are very helpful with the services. I did print, scan and email. The guy who took me as a customer made sure the scan goes right and very clear because I had sign documents and confirmed email with me before send it.”
“We come here all the time to ship our products, many requiring expedited shipping that requires care. I highly recommend coming to Sunrise Postal Services! They have printing services, shipping services, copying, and so much more. They’re incredible kind, friendly, and knowledgeable. They get the job done.We’ve used Sunrise Postal Services for years and have always had a great experience.Thank you for your excellent customer service and care for my products!”
“We had a dog shipped from Texas. When she came to us, she was happy and healthy. She was completely clean and everything. The people that were so polite and pleasant. They also helped us get her into her vehicle with no problems. I would recommend them to anyone.”
8:30AM - 6:30PM
955 Massachusetts Ave, Cambridge
Shipping Centers
“The team was very helpful! I arrived just before close and they helped me seal up my package and print the label quickly. The service was efficient and friendly! Special shoutout to Shaundell and Gio.”
“When my 6-year-old wrote a letter to Santa and dropped it in the mailbox on December 23rd, we planned on simply making sure she got a reply Xmas morning. Well, today (12/24), she was unexpectedly hand-delivered a letter penned by "the big guy" by one of the postal workers from 02465. Unbelievable. I love our post office. Thank you!!”
“Karen was absolutely incredible!!!!! She helped me with my shipment, noticed I was having a day, and offered me some water, which I desperately needed. The whole experience went smoothly and I was super impressed with her customer service. She took amazing care of me.”
“My husband needed to drop off an international package, and the team there was super helpful getting all his customs documents and label together--so much so that he mentioned how nice everyone was when he got home.Fast forward to two days later, we cannot find my husband's bag, and we're back-tracking his day. Al at FedEx kindly and quickly assists us in tracing the bag's whereabouts. So helpful and above-and-beyond the kind of assistance I feel like we would've gotten anywhere else. Many many thanks again!!”
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“Better than west rox post office that’s for damn sure. Easy and quick. Like it should be . And treated with kindness and respect by the workers . It’s a good post office …”