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“They delivered a peloton tread+. They were quick and efficient, got everything set up quickly. Walked through the initial setup of the treadmill, cleaned up everything so not a single piece of packaging was left behind. Super nice delivery people.”
“Came here twice to ship important international packages, and Tom was incredibly helpful and kind both times. Both packages arrived on time with no issues. This is the only store I’d trust with shipping important items internationally.”
8:30AM - 6:30PM
1337 Massachusetts Ave, Arlington
Shipping Centers
“Laurie at the Heights UPS is terrific and she has a fantastic team! They're all great and a special shout-out to Lanna who helped me send a quick test fax to my balky fax machine on Sunday and she refused to take any money. This UPS store is a treasured local resource and we are lucky & grateful to have them in the Heights neighborhood! Thanks again, Lanna!”
8:30AM - 6:30PM
831 Beacon St, Newton Centre
Shipping Centers
“I consistently receive outstanding service at the UPS Store in Newton Center. The staff is always professional, efficient, and genuinely helpful. Whether I’m shipping packages, sending certified mail, or handling more complicated requests, they take the time to make sure everything is done correctly and smoothly.”
“I had important documents that needed to reach my client in Los Angeles within 2 days. I remembered about this at the last minute, but thanks to Shrey's excellent customer service & DHL, the delivery was completed within the required timeframe.”
“I am so impressed with the service that I received at this DHL Express Service Point in Somerville. Nikhil was efficient and clearly extremely experienced. Thank you!”
“Mom and I went to ship some goods to Vietnam. The folks here were very helpful (they also speak Vietnamese). $3.75 per pound for provinces. Will use their service again!”
“My son used this location for some passport photos and shipping and they were incredibly helpful.
I called them a few days later to check on some details for shipping and they provided excellent service and were gracious enough to look up and confirm the shipping information for me.
I worked with JASON--he was great!”
9:30AM - 5PM
376 Chelsea St, Boston
Shipping Centers
“I am very grateful to the employees of Super Cargo: Karen, Jhon and Natalie! I sent a cargo by sea to Colombia, they were very professional and responsible. They picked up the cargo, sent me a guide so I could track it and then called me to let me know that the cargo had already arrived in Colombia and asked me if the boxes had arrived safely!Thanks again.? I encourage you to keep it up: friendly, efficient and professional!?I highly recommend them!??”
“The most friendly and bright UPS employees I’ve ever met. They helped me for like half an hour while I printed and laminated a bunch of documents, and were exceedingly patient the whole time. Ron is a GOAT!”
8:30AM - 7PM
258 Harvard St, Brookline
Shipping Centers
“I love the UPS Store in Coolidge Corner, Brookline. It’s one of those places that truly makes the neighborhood special. The service is always excellent, and the staff are consistently kind and helpful.”
“Exceptional notary and printing services. Kevin and Ryan were both extremely friendly and walked me through the whole process with ease. I’ll definitely be back for any future needs.”
“The Staples Studio is comfortable, convenient, clean, and well laid-out with offices, quiet spaces and collaborative spaces. The amenities are excellent. The manager, Shan Achhiwala, really cares and it shows; he does a great job making sure everyone feels welcome and has everything they need. He has gone way above and beyond on multiple occasions to accommodate special requests. Overall a great place to work!”
9:30AM - 5PM
151 Tremont St, Boston
Shipping Centers
“I purchased a large painting from Bonham's through LiveAuctioneers.com. I've purchased larger works from a couple of other auction houses, only to face an utter fiasco getting it crated, and shipped safely at a reasonable price. This place was superb from start to finish: excellent communication throughout, fair pricing, plus friendly and timely service. Bravo!!! Would give them ten stars if that was allowed.”
“I was looking for a very specific type of notebook that I could use to make a journal and with the help of staples and their helper I was able to find it. I am currently working on my dream project. He went above and beyond to find what I was looking for. Thanks, keep up the great work.”
8:30AM - 6:30PM
675 VFW Pkwy, Chestnut Hill
Shipping Centers
“Customer service at the UPS store on VFW Parkway in West Roxbury, Mass is amazing! Very personal service and care into everything they do. Makes sure you’re not over spending for something you don’t need. Andre is the best!”
“I'm incredibly pleased with the service I receive at this Quincy location every time I'm there. I have a mailbox at this store and the staff always reaches out to me when it's full or I have packages to pick up. They also help me with all my Amazon returns. The customer service is exceptional. Specifically, Abby was very knowledgeable and she helped us figure out how to best set up my mailbox. Abby demonstrated leadership and kindness by helping with heavy packages in my car and making sure all documentation for my mailbox was complete. Thank you to the entire staff of the store for always making my life a little easier.
I've been meaning to leave a review for this store for quite some time. Better late than never!”
“Nimi you are a star! Can only recommend this shop for your shipping needs.
Had to shop important documents with FedEx and the employee named Nimi helped me and handled it extremely professionally, made sure everything was correct and went above and beyond to make sure it was all filled out perfect.
Was efficient and quick but took the time needed to make sure everything is the right way.
Will come back for sure.
Thanks for great service.”
“Matt in printing showed talent and customer service at waltham store
Send him over to cambridge store to train print staff to have two success stores yeah”
“When a return policy required I pay for shipping, Nick G and Amari A was willing to cut down the box it was originally shipped in to help me limit costs. Top class service right there.”
“Scott is tremendous to work with. When you need something on time, I can always count on Scott and the Staples team to help me with complicated projects and when I need to, scan, e-mail fax of personal and business documents professionally. I always choose this Staples because of the amazing service I receive from the staff behind the counter. Highly recommend!!!!”
“Hello, my name is Juan Carlos. I've been sending packages with this company since 2022. Everything that I have sent never got stolen. Everything always arrives on time and in good conditions as I send it. So, on this part, they are good and secure. But lastly, they've been doing something that I don't like it and I know that they do it in purpose so I be calling them and be behind them like begging them to send the receipt. That's very unprofesional and it doesn't look good on their part. This it happened a couple of times. And they tell me that they gonna send me the receipt and never send it on their own. They just send it after I call them a lot. But they do it in purpose. I don't recommend anymore this company.”
“This is consistently the best FedEx store I visit m. Scott the manager here really saved my bacon with a last minute, high-quality poster print. Very professional and kind service.”
“This is the BEST UPS store. Everyone that works there is so so kind and helpful. A few weeks ago I went in with a package that was too big to fit in any existing boxes and the woman behind the desk helped me create a box that fit my package. I also use them frequently for printing things. I've used them baby/bridal shower items and signage for my wedding as well as work events and always had a great experience.”
“I would like to give David at Ship it in Westwood 5 stars. Basically I had an appointment at 4:00 to get some documentation done. He took me right away and offered excellent customer service. He was also explaining to me what they do in the store. Definitely will go back to get some stuff done.”
8:30AM - 6:30PM
955 Massachusetts Ave, Cambridge
Shipping Centers
“I am so grateful that this is my local UPS store, because everyone that works there is wonderful. Not only are they fast and good at what they do, but they are always friendly, warm and helpful, even though it's almost always extremely busy, and in a pretty small space, too. I hope the people that work at this location know that they are appreciated and add a little bit of brightness in this world! If you have any UPS needs that require a patient and helpful employee, this would be the one to go to.”
8AM - 6:30PM
288 Grove St, Braintree
Shipping Centers
“Once you understand the amount of bs these guys deal with every day with clueless people handing over unboxed amazon returns that dont even belong there, or just people who dont know anything about shipping Logistics so the clerk has to dig through their phone and manually email themselves your label, I say they deserve to charge the convenience fee. Im in there at least once a day as an e-commerce seller and its always smooth as silk because I come prepared and I know what im doing.”
“I had such a positive experience at this UPS location today. The two guys working were so kind and helpful, it brightened my day! They went the extra mile to help me figure out everything I needed.”
“Friendly and apologetic in store after a little mishap (even if I wasn’t in the friendliest mood!), and even willing to deliver a package off their own back to me. I recommend this place for good service.”
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“My family and I went in to get passports because the office in West Roxbury has to cancel our appointment last minute. There was only one woman at the desk and she was the most helpful and kind human being. She took care of everyone’s needs that walked into that office. I wish I could remember her name, I believe it started with an R. Great customer service. It was my first time there and I would go there over the West Roxbury service any day!”