“I would like to recognize Maria at the front register and Shawn the store manager who went above and beyond to help me find the ramp I was looking for at the time. They were really busy unloading the supply truck yet found time to make my experience a successful one. I'll recommend using Harbor Freight at route one Saugus to all my colleagues and friends. Thank you for an excellent experience.”
“I was assisted by Jenn in finding a refrigerator that would fit in the space I have available, for a price I could afford.
Jenn went above and beyond helping me and did it all with a smile.
I had gone to several places, hoping to find the earliest delivery date so I wouldn't lose any of the food in my broken refrigerator.
Jenn was, by far, the most helpful and positive person I met (and that includes an employee from a different Lowe's).
Lowe's is a little further away than the competition but I will be making the extra drive for all my home improvement needs in the future.
The management I encountered were also very helpful - a perfect complement to an outstanding employee.
And, finding out dogs are welcome is an added bonus.”
“Julianna and Gary helped me grab a General Electric AC that wasn’t on the floor yet. They did not hesitate to grab a forklift and grab me exactly what I was looking for. Amazing customer service!!”