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7:30AM - 5:30PM
405 Concord Ave, Belmont
Post Offices
“I had an efficient drop-off experience and was able to pick up some cute new stamps as well. I got there a bit after 7:30am when they opened and there was only one other person in front of me. It went smoothly and was overall pleasant.”
“Ok so why does this USPS have 3.8? I contribute with my 5 stars because It has the most wholesome workers. Heidi is the best and I am happy every time I need to go to this office because she is so helpful, kind and positive. I always leave with a smile.”
“Hidden gem of a post office. I almost don’t want to draw attention to it! Friendly, efficient service by people who know what they’re doing. Sharon is the best.”
“Devang was very helpful! I had a tight turn around, and shipped two things in 2 mins. Devang and the other staff member were very friendly, and greeted me warmly. Thanks again for the quick help!”
“This particular branch in Saugus MA has very difficult parking out front on a very busy thin street. There is parking behind the building, but you have to drive around, which is not a big deal. The staff are very friendly but it is busy and a line can form that will take you quite some time to get to the window. I use this post office if I’m in the area out of convenience. If I have to make a special trip, there are other quicker post offices around just as close.”
“Had to come in right before closing to drop off 4 large packages. Dawn and Patrick were so incredibly kind, patient, and helpful anyways! We truly appreciate their help and kindness. Would recommend!”
“Staff is very helpful and patient towards me every time I go even when I am doing something a little stupid that clearly suggests inexperience with the service and poor planning on my part”
“It feels a little strange to be reviewing the post office, but the East Boston branch has some of the friendliest and most helpful employees I've ever encountered at a post office. They know many of their customers and always offer my dog a biscuit.”
“I needed to send some books media rate, but I haven’t sent packages through USPS in a while and was unfamiliar and unsure about the process. The woman behind the counter was incredibly patient and helped me out in correctly addressing my package and finding a way to print my pre-paid label (FYI, no printer here but if you have a QR code from Click-N-Ship they can scan it and print the label themselves). They were also managing the line efficiently on a Friday afternoon close to closing and kept everything moving. All the packages I sent arrived in one piece. This is hands down the best experience I have ever had at any USPS location.
Editing to add: I came again to mail another package, and the same fantastic person helped me find the most affordable shipping option and was patient while I figured out my shipping address. I had tried to mail this same thing at FedEx the day before but couldn’t because I didn’t have my ID on me— so glad, because this was $5 cheaper for a faster and more convenient experience. I love this post office.”
9AM - 12PM 1:30 - 4PM
1179 Main St Ste 1, Wakefield
Post Offices
“The Post Office at 1179 Main St in Wakefield is honestly a little hidden gem. It’s only ever really busy a couple of weeks before and after Christmas, which makes most visits quick and easy. One of the regular staff members, a woman who works there often, is extremely friendly and does her job very well—always professional and efficient. I can confidently leave prepaid packages without worrying about needing a receipt or whether they’ll get scanned properly.
I almost hate to leave this review because I don’t want word to get out and have this place overrun with humans, but credit is due where it’s earned. Great service and a stress-free experience every time.”
“I had a missing package that I needed help locating, and Joe took the time to walk me through what might’ve happened with it and offer a solution. I really appreciate his customer service.”
“My family and I went in to get passports because the office in West Roxbury has to cancel our appointment last minute. There was only one woman at the desk and she was the most helpful and kind human being. She took care of everyone’s needs that walked into that office. I wish I could remember her name, I believe it started with an R. Great customer service. It was my first time there and I would go there over the West Roxbury service any day!”
8:30AM - 4:30PM
307 Washington St, Westwood
Post Offices
“Kind of strange to be writing a review for the post office, but after reading the bad reviews for the Dedham post office, I went ahead and made my way to the Westwood post office.
I thought the woman behind the counter was extremely patient as I tried to figure out the best way to send my three different tax-related documents -– some that needed certified with return receipt, others that did not. Apparently the type of envelope that you buy can determine the way it’s mailed, and some envelopes end up costing more than others because of that.
In the end, I was able to get everything mailed, get the return receipts I needed, and she never made me feel rushed or stupid. It was also five minutes before closing time, so I give her a lot of kudos for that too.”
“I recently visited the United States Postal Service and had a great experience overall.
One of the tellers really stood out. He was incredibly thoughtful with his suggestions and took the time to walk me through every option step by step. Even though I ultimately decided not to ship through USPS because the available options were a bit out of my budget, I truly appreciated how clearly everything was explained. I left fully understanding what I would have been paying for, which says a lot about the level of service.”
“Just left the Brookline location… Drove here in hopes of a better experience to mail a simple package.10/10 .. Bald Clerk— pleasant, efficient, courteous. Worth the drive!!Thank you Sir for your service!!”
“One of the best USPS offices around. Hard workers with many years of knowledge and exceptional service. Yoy have questions you'll get answers and when you need help you will receive it”
7:30AM - 5:30PM
10 Court St, Arlington
Post Offices
“Thank you, Cristian, for following through on your word and calling me back. You’re the reason I was able to track my package down at the address I accidentally marked. I highly recommend this USPS office — exceptional customer service and truly reliable :)”
“I use this post office often, both on weekdays and weekends, and it's an overall great experience! The postal workers are fast, efficient, and kind. There's rarely a line.”
“I went here early on a Thursday morning and there was no wait. I did not have a box for my item and the USPS employee was so nice in helping me find a box and pack my item. I was pleasantly surprised by how well my experience was!”
7:30AM - 7PM
770 Massachusetts Ave, Cambridge
Post Offices
“By far the best post office I've used. We spoke with Esther in-person about our missing package and she was extremely kind and knowledgeable in helping us troubleshoot - explaining how usps works, all the possible failure points, who to contact in the event of each and how, etc. - in addition to personally checking in the back of the post office itself several times in case the package were there. They're also the only post office that I've been able to speak to on the phone (the only one that consistently answers) and they were kind and helpful then as well.”
“Excellent service here. I come here because my town USPS is so terrible lol. USPS has been gutted by the gov to push private companies to take over but the problems from that isn't the fault of the location. The employees here have always been super helpful and friendly.”
“The guy with the beard— I didn’t ask for his name unfortunately— was super nice and made sure to track my package as quickly as he could as I was wondering about the status and it delivered a couple of hours later!”
“Great service, professional staff and always on time. My dad had a tailor shop for many years in Swampscott, MA and always used their service. Thank you everyone and be safe these overwhelming times for all.”
9:30AM - 5PM
55 Spencer St, Lynn
Post Offices
“LIsa and Lisa -the best. Knowledgeable-fast- comedic as well as entertaining . Enjoyable experience every time I go there.No other branch compares. She is never out of line or disrespectable . She suffers fools and idiots with grace and aplomb.”
“Always Excellent Customer Service At the Stoneham Post Office! The Woman the Run the front are Excellent With helping Customers get there package off and get stamps ECT... Can't ask for better Employees then the staff you have at the Stoneham Post Office! Thank you it's My Pleasure to come from Medford to do my business here!”
“I rarely leave reviews, but this USPS store is the most reliable USPS I’ve ever been too. The Asian male staff (unfortunately I didn’t ask his name) welcomed me and helped me label my package. The process was very smooth. He even bowed after I said thank you.”
“I had a great experience at the Somerville USPS store. I sent important international documents, and Marcello was invaluable, professional, and kind. He explained everything clearly, double-checked the details and made the entire process smooth and stress-free. It’s rare to feel genuinely cared for at a post office, but that’s precisely how I felt here.
I wish the interior were more modern, but the quality of service more than made up for it.
Thanks again to Marcello and the team!”
“Best USPS experience ever! I approach the counter with only one person before me and Rocco saw my passport photo & forms and walked me through the whole process so fast I barely had time to think, and it was done! I have never felt such support at the post office! If you are close enough, and it’s convenient to go to this location over any of the others, I would highly recommend it!”
“The guys that work there are nice enough. Not any fault of the people who work there but the fact that they have to close sometimes for lunch tells me they have staffing problems which usps should address.”
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“The South Boston Post Office is a shining example of excellent customer service and efficiency. Located in a central area of the neighborhood, it’s incredibly convenient for locals and offers a friendly and stress-free experience, no matter what your postal needs may be.
One of the highlights of this location is its exceptionally helpful and professional staff. Every time I’ve visited, I’ve been greeted with a warm smile, and the team is always ready to assist with any questions or services. Whether you're mailing a package, buying stamps, or navigating international shipping, the staff takes the time to explain everything clearly and efficiently, making the process smooth and hassle-free.
The office is well-organized and clean, with a nice balance of self-service kiosks and personal counter service. Despite sometimes busy times, the staff manages to keep things moving quickly, without sacrificing helpfulness or attention to detail.
It’s clear that the South Boston Post Office truly values its customers, and it’s evident in their attentive service. For anyone in the area looking for a reliable, friendly place to handle their mailing needs, this post office is the perfect choice. I always leave feeling well taken care of!”