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“I’ve been into the store twice in the last week to get paint. Susan has been an absolute joy to work with and was enormously helpful, as well as kind to my son who was there with me. Susan was able to match a paint sample I had from an old can (not from this business) and helped me figure out what supplies I needed. She’s my paint lady from now on!”
“This is my local hardware store. I really appreciate it. The folks here are all super knowledgeable, helpful, and polite. All of them. But lately, J J has helped me with solving several challenges and always expresses appreciation for my doing my business there, as does my manager Matt! We are lucky to have this shop and all of their knowledgeable workers.”
“I went into Aubuchon with an impossible task: a damaged item that I bought from an online store, which had been delivered with a broken castor (made in china - Ugh). The staff was amazzzing, and helped me fix that darn thing. They took their time, and worked through several options. I'm very happy with the Greenfield store, and their staff.”
7:30AM - 4:30PM
12 N Maple St, Florence
Hardware Stores
“One of the window box brackets on my house finally broke after 20 years. I wanted to replace it with something similar. Thinking I could maybe find ones of a similar size, I brought the remaining bracket to Florence Hardware and showed it to them. They led me through the labyrinth and FOUND ME THE EXACT SAME BRACKETS. From 2 decades ago. This place/these lovely folks are a bit magical...”
“If you're building just about anything in WMA, this is likely the best place to get your stuff. Also, they genuinely try to help you get the right stuff for the job. Granted, I'm just a homeowner who occasionally builds things, but most of the professionals that I've talked to in the area always refer me to Cowls for just about everything.”
“Nice family kinda vibe. When I was there it looked like they had everything. Mulch, topsoil by the yard or bag. Horse & farm supplies. Down to birdseed and dogfood”
“Amazing service, and a surprising selection for a hardware store. Plus, when we couldn't find what we needed, the owner, Beth, was able to order it for us! 10/5 stars ?”
“Extremely helpful. I needed a 10-foot length of 6-inch PVC pipe for a non-plumbing purpose (squirrel baffles). No one else in the area was able to provide one, but The Granite Group came through!”
“I came looking to buy better screws for a small clamp I was assembling as it was too loose, and one of the staff ended up helping to assemble the whole mechanism for me! no extra charge, they were very patient, pro-active, and helpful.”
“This place is absolutely amazing. You have to go and see for yourself. If you need tools, power tools, and everything in between, they have them all. Also, prices from CHEAP to expensive to fit your specific needs. You can drop 40 on a cheap side grinder, or 150 on a better quality one. This place is a DIY persons heaven.”
“I have recently purchased some bathroom items from Renovators among them I'm extremely satisfied with my high-tank toilet purchase. It not only adds a touch of vintage charm to my bathroom but also provides excellent flushing power and reduces the need for frequent plunging. The installation process was smooth and the overall quality of the product is top-notch. It also comes with a variety of designs and materials available. I have ordered a dark oak wood design and I highly recommend this product to anyone looking to upgrade their bathroom. Thank you for such a wonderful product and excellent service with fast delivery!”
“Orders are quick and painless, items often arrive sooner than estimated, even returns are quick and painless. Staff is always friendly and helpful. I always go here instead of the gross orange alternative.”
“Nicole, a millwork specialist, and store supervisor Brittany really went above and beyond to help resolve an ordering issue. Rarely have I seen such commitment to customer satisfaction~they’ve definitely won my store loyalty!!”
“I have been undergoing deep renovations on a unit in my house recently, and it has led me to visit the Home Depot in Greenfield almost daily. From the very first visit, I was struck by the exceptional service and genuine warmth of the staff. Whether it's the friendly faces at the service desk, the helpful cashiers, or the knowledgeable folks who assist me in the aisles and at the pro desk, each interaction has been a positive experience.
What stands out the most is the people. They are not just employees but individuals who go out of their way to ensure I find what I need and more importantly, feel supported throughout my renovation journey. Their expertise has been invaluable, offering insights and advice that have saved me time and money.
I find myself looking forward to my visits, not just for the materials and tools I need, but because of the welcoming atmosphere created by the staff. They have turned what could have been a stressful series of visits into something I genuinely enjoy. Their dedication to customer service is commendable and deserves recognition.
Thank you, Home Depot Greenfield team, for consistently exceeding my expectations. You've made this renovation project a smoother and more enjoyable experience. I highly recommend this store to anyone in need of home improvement supplies, not just for the wide selection but for the outstanding service that makes each visit a pleasure.”
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“Local resident completing household chores, dabbling in diy, and needing a USB cable- who thought Dewalt makes qualtity cables? The service and, especially for the size, the selection is great. When I grabbed the wrong item and wanted to swap it, they were more than patient. And I can get my propane tank refilled. Glad to have and support a local hardware-building supply store.”