“Excellent install and customer service. Matt went the extra mile to insure the remote on the stove was operating correctly with a house call a month after installing the unit. We love our new gas insert and the ambiance and warmth it provides.”
“The sale went very smoothly. No pressure from the salesman, no attempt to up-sell. Ordered mattress on Friday and had it by Sunday. The two delivery men were polite and professional even at the end of a long day. 5 star purchase.”
10AM - 9PM
665 Boston Rd, Springfield
Furniture Stores
“Chris has the patients of a saint, attentive and personable. she answered all of our questions with ease and understood our wants and needs. She's the best!”
“It was a pleasure shopping for a mattress at Raymour and Flanigan. I was greeted by Denise, who guided me through the choices that fit my budget and needs, offering expert advice and support. I was given time and consideration to try as many options as I wished. The entire process was easy and professional. I would highly recommend this store!”
“Quick and easy experience! We felt no pressure and got assistance when we wanted it! Danny helped us choose which style bed we liked, which firmness and then let us shop the showroom as we chose. Would recommend to anyone to go here!”
“Nelson on Boston Road in Springfield was awesome to work with! We ended up going with the Purple mattress. He was incredibly knowledgeable and really listened to what both my husband and I were looking for. He explained the facts, the materials, and the background of each mattress without any pressure—just honest guidance.
Highly recommend stopping in and asking for Nelson! Our mattress gets delivered tomorrow and we’re so excited.”
9:30AM - 5:30PM
10 West St, West Hatfield
Furniture Stores
“We received a whole new living room set from Danco (sectional couch, end tables, lights, swivel chairs, coffee table, rug) under the guidance of one of their professional designers Lisa, and we couldn’t be more pleased. Lisa did a super, super job—coordinated all the colors and fabrics, and she gave us a living room that we are so proud of. It fits our house and us perfectly. And the Danco furniture, lights and rug are so well made, every detail thought of. Everything exceeded our expectations. Thank you Lisa and thank you Danco!”
10AM - 9PM
1406 Elm St, West Springfield
Furniture Stores
“Super friendly sales staff. They were helpful and knowledgeable. They helped my wife and I decide what we were looking for without trying to “sell” us furniture. A nice relaxing furniture shopping experience. Thank you”
“These folks are the best! So helpful and fun, and the entire process was so easy! From the helpful folks at the store, all the way to the folks that delivered my new piece. I was surprised at how easy it was. And affordable!”
“My husband was hit while on his motorcycle. Years ago we purchased a recliner from the West Springfield store. I went to set it up for my husband, so it would be ready when he came home from the hospital and rehab. It wouldn't work. I called the store in West Springfield and spoke with Mike. At first he said he would order the part and it would take about 7-10 days. When I explained my husband needed the chair now as he was on his way home, Mike said he would take parts from a new chair and be right out.He came to our home within a few hours and got the chair up and running. I am so grateful to him. This is a family business with a heart.Thank you Mike.Judi”
“Went in to affordable mattress & furniture for the first time in search of a new couch. Extremely reasonably priced, the owner Dan is a great guy and wanted to make sure everything fit correctly before we purchased. Gave me his personal cell phone line to text or call with any questions. Which I called when I got home looking for a measurement on the long part of the couch. Very impressed with the professionalism and care for his customers. I Wish I could leave more than 5 stars. Phenomenal experience furniture shopping today.”
“I went there on a Thursday looking for a new sofa. Being married and not seeking a divorce I brought my wife down on Saturday to check it out and allow her to choose the fabrics. The owner was terrific, reasonable delivery charges and more than reasonable disposal charges for my old sofa. He even agreed to dispose of a couple of old recliners for no extra chage. The delivery guys were on time, polite and accomodating. So much so I tipped the two of them $20 each, something I wouldn't normally do. Thanks a lot. Mr. Joseph Girard, Palmer, MA”
“Our experience with Quinn was very positive. He answered all questions about the sheets and pillows that we chose. He was very professional and courteous. So grateful for his help and support to help us get through a long time with sheet fitting and pillow selection. Thanks Quinn
Ray and Kris Muise”
9:30AM - 5:30PM
508 Montgomery St, Chicopee
Furniture Stores
“Recently purchased a queen mattress/box spring . I am extremely happy with my purchase, very comfy . John was very friendly , knowledgeable and patient, also his son delivered it with another gentleman and both very professional and friendly . I will definitely go back and shop in the future . I would recommend them to all my friends and family . Thankyou, Borys fine furniture !”
8:30AM - 5PM
2131 Riverdale St, West Springfield
Furniture Stores
“Absolutely recommend to anyone in search of office furniture. Came here for an office chair and was helped by a very knowledgeable gentleman who answered all of my questions and helped me find the perfect chair. Great prices too! Extremely pleased and will be back!!”
“I love this store so much! They have a wonderful selection of vintage furniture, clothing, and home goods, all very reasonably priced and beautifully curated. I always have fun browsing and finding treasures. Today I bought a beautiful little table and then asked them if they knew where I could fix a lamp I had that was broken. I was happily surprised when the woman not only helped me fix it herself but came with me to the local hardware store to find the right part and fix it! Amazing. Highly recommend this store and the helpful, friendly people who make it happen!”
10AM - 5:30PM
42 Myron St, West Springfield
Furniture Stores
“Absolutely love my navy blue leather reclining sofa and chair. I'm really able to appreciate the quality of the furniture, now that it's in my apartment. It was worth every *****. As the saying goes"you get what you pay for". ***** and **** are very knowledgeable, friendly and listens to what you're looking for. This will definitely be my go to furniture store for future purchases.”
“I highly recommend this store. The new owner Taylor could not have been more wonderful and helpful. I've shopped there for the past five years and have consistently received outstanding customer service.Shop local!”
“Went in today with a dream and a budget. We left very happy after the AMAZING Scott and John helped us. I'd give it more stars if Google allowed it. They were just the best!”
“Nice place lots to select from yet still waiting for my order they said 1 week to an half. And it's going on 3 weeks and finally they called it took a little bit longer but got my light very happy very friendly staff and like I said they have a great selection of light ?️?”
8:30AM - 5:30PM
98 Lower Westfield Rd, Holyoke
Furniture Stores
“Unfortunately was here to see the dentist, but this plaza despite it's many businesses, airways has plenty of parking and open space! Atm available for Quick cash! Never over crowded! Great parking is to be noted highly!”
“QUALITY. USA MADE, mostly. More $ than big name down the street, but REAL FURNITURE, not fast-fashion veneer. Last month my sister asked about the new couch - we bought it 13 years ago & sit on jt all night every night, it's our only seating in living room. She's at our house regularly. It still looks perfect. Bought Amish-style tables here. Dovetail joints, tight, SOLID CHERRY, gorgeous. Buy here if you want it to last. Oh - no salesperson follows you, like the ads promise.”
“I had a great experience here! I bought a beautiful handmade table for such a fair price and they even helped deliver it to my house! They were so helpful! Thank you guys!!”
“We had a great experience! The woman who took the pictures was phenomenal!! She had me laughing so hard as she was trying to make the baby laugh! Great experience!?”
7AM - 10PM
367 Russell St, Hadley
Furniture Stores
“This has nothing to do with my experience at the store. It has to do with the survey. You EMAILED me asking me to fill out the survey so why at the end of the survey do I need to give you my email address, which you already have & already used???”
“I am so very pleased with the beautiful Breezesta patio furniture. The seafoam and sandstone colors were perfect together!!The furniture is so well made and put together by Chap de Laines. The delivery team was so careful and set the furniture just where we wanted. I’m looking forward to many years of use with this outstanding patio set. Chap de Laines delivered everything exactly as ordered- a huge THANK YOU!!!?”