Metro by T-Mobile is a store with extremely knowledgeable and helpful employees. Associates like Ivan and Jasmine Torres are noted for being very pleasant and attentive, solving complex phone issues quickly and explaining everything in simple terms. Customers report walking out with brand new phones and accessories for a great price, with all data properly transferred and setups completed. The staff's skill turns frustrating situations into positive experiences, making the store a great asset. Some feedback suggests providing stools for employees during long transactions. Overall, it is considered the best store to go to for phone service and purchases.
