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“Very good quality products. Prompt delivery. Highly recommended. Thanks for the great service! From placing the order online to delivery was a very smooth process.”
“I worked with David Maxwell from Dracut Appliance selecting a new refrigerator, stove, and drawer microwave for my kitchen renovation project. David was extremely knowledgeable about each of these appliances, was very responsive to my questions, and shared information about their customer satisfaction with different vendors and models of appliances they sell. He literally spent hours helping me to choose the perfect appliances for my new kitchen, and then gave me a very fair price when I was ready to buy. He truly went above and beyond and I highly recommend Dracut Appliance (and David) for your next appliance purchase.”
“Excellent service!!! Mr. Sweeper is a great example of an independent business that really cares about their customers and community. All of the staff members are friendly, very knowledgeable, and professional. I highly recommend this store for purchases and repairs.”
“I almost never write reviews, unless I'm prompted by having received outstanding service, which certainly was the case with the visit I received from American Appliance this week. The technician was on time and quickly diagnosed the issue with our electric range. Then he actually advised us AGAINST getting our range repaired, even though - of course - that is how their company makes money. Instead, he explained that the problem was indicative of the appliance likely starting down a path that would only lead to more repairs and he wouldn't feel right fixing this problem only to likely have to come back in mere months to address other issues. And on top of this advice, he even told us his suggestions on new models to purchase. Like everyone I hope not to have to need appliance repair, but now I know who I'll call if that need does arise again.”
“(Translated by Google) Excellent service and Everything for the plumbing. I highly recommend.(Original)Excelente servicio y de Todo para la fontanería. Recomendadicimo.”
10AM - 6PM
321 Ferry St, Everett
Appliances
“Best customer service with Kelly; she had been working so hard to get things together for me . It took her a while to find my orders and tried her best to bring it on time however I gave her some time to process the order. My orders should be here soon. Thanks to Kelly for the best customer service”
“Will be a repeat customer. Allen and Nick helped me through the process of a manufacturer extended warranty replacement where we upgraded our appliance. Fast delivery, too. Thanks guys, we love our new induction range!”
“It's probably bigger than the one in Salem and Danvers. It's fairly organized, the selections give you enough options to choose from. It's mainly self checkout, only a couple lanes have an employee manning the cashier position.”
6AM - 9PM
564 Broadway, Saugus
Appliances
“A few years ago, I came to this Home Depot to find plumbing materials for my new bathroom vanity replacement. At that time, I met Kenny who worked in the Plumbing section; he went above and beyond with showing me what to buy, analyzing photos of my current setup on the spot, and instructing me on how to install. This past December 2023, I attempted to replace another bathroom vanity at my home and to much surprise and appreciation, I met Kenny once more at this Home Depot. Again, he provided the same level of excellent customer service. Kenny is truly a wonderful person and a great asset to the Home Depot of Saugus. I appreciate you a lot, Kenny! Thank you for helping me install my parents' bathroom vanities with your expert advice! :)”
“You know it was Home Depot and Home Depot's usually have a lot to offer. They always have extra employees around so you're never totally lost even as a girl that isn't such a tool suave person.”
“Nice family owned business. I purchased a Friedrich air conditioner. It is beautiful and they installed it good. The only down faults is that it doesn’t come with a heating control. It would have been useful for me because I do keep in my window year round like my previous one. Too bad all the ac didn’t come with that new feature.”
“The service was execllent! I walked right in and there were people at the door to help you, I didn't even have to do anything ahead of time. I was there for a Apple Watch Ultra 2-- and luckily the only one they had was EXACTLY my specs I wanted! The employees efficiently found what I asked for and I payed within minutes of arrving to the store! The reason I'm giving this fours stars is because the box that the Apple Watch Ultra 2 came in was a bit torn up on one side and had Sharpie writing on it; probabbly store policy. But this is because I really cared about the box. But if you don't mind the damage on any box, you'll have an amazing exprience with their great, fast, efficient customer service!”
10AM - 2PM
85 Terrace Hall Ave, Burlington
Appliances
“We visited because we were replacing the outside lighting fixtures on our 30+ year old home. We wanted to make sure that we made choices that were consistent with the style of the home and also reflected current trends. Our consultant was very helpful and knowledgeable. She took the time to listen to our concerns and help us make choices that will look good and enhance the home's value. We'd definitely return any time we needed help with lighting design.”
“k.G. is hands down the best counter sales person i have ever had the pleasure of working with at any plumbing or h.v.a.c. Supply house in massachusetts or New Hampshire. Unmatched knowledge and experience. Thank you for your help.”
“In a world where customer service is almost nonexistent, Jim is a rare exception! If you need help or have questions do yourself a favor and ask for Jim! Your welcome!”
“This is a great Home Depot. Always well stocked and well staffed. The online website gives info of how much how much of an item they have in stock and what isle it is in. Very helpful”
“Josue, took good care of us. He was very attentive and friendly. I walked in wanting to purchase a new fridge and walked out with a fridge PLUS a new stove! I will return.”
6AM - 10PM
3 Mystic View Rd, Everett
Appliances
“I've been to this Home Depot a handful of times. It's fairly easy to get to once you endure the confusing traffic circle from hell. It's everything you expect from a Home Depot, every kind of power tool, wide aisles, and the only employees available are in the appliance section. Almost every time I go to a Home Depot looking for a specific item it takes me like 5 minutes to figure out which aisle it's in.”
10AM - 8PM
162 Santilli Hwy, Everett
Appliances
“Best Service their is:))))))) I love all the workers that work their. They're all so kind and nice and so respectful too. This is my most favorite Best Buy to go to. I give it full 5 starts, if you need any items relating to electronics, games, toys, and all that go here. Anyways best place there is come and check it out.:)))))”
10AM - 4PM
1339 Massachusetts Ave, Arlington
Appliances
“If you need a vacuum or a vacuum repaired this is the place for you. Michael is the nicest!! Very friendly, informative and knowledgeable, no sales pitches!! Works with what your needs are. Clean showroom with a large variety of vacuums. Amazing prices. You'll be treated like a star!!”
“Also met Tony today in the garden center. He took his time with me and explained very thing I need in order to plant a new lawn. Very thorough and courteous! Thanks Tony!!!!”
“If you can't find what you're looking for at Ferguson's, you aren't going to find it! They have a great selection of everything: lights, bathrooms, kitchens. Their showroom is very nice. The consultants we've worked with have been very helpful and knowledgeable. Great place for home improvement or new construction shopping.”
6AM - 10PM
1100 Revere Beach Pkwy, Chelsea
Appliances
“I had an issue with a broken water heater that was installed at 8:00 PM to find out it was cracked causing all the water to spill out. We had to take it apart and return for a new one before the store closed that night. Thank you to Sarah and Jackie who made the process seamless and doing the right thing and saving us some money. In an era where customer service is a lost art they stepped up and talked me off the ledge with their help. I say Thank you for your help and making the customer feel appreciated again.”
“Amazing experience with the rentals department. I went into home depot to rent a machine or two. Customer service was excellent! They taught me how to use my rental and what I needed. I would recommend this home depot to anyone for rentals.”
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“Thanks to al and all the guys from Hugo's. After getting the wrong information from a big box store i call hugos and within 4hrs i had a new stove delivered and old one hauled away with no issues. Can not say enough great things about Hugos,will be making all of appliances purchased from them!”