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“Easy to navigate website and stellar customer service with David! All questions answered quickly. We rely on Dracut Appliance for all of our appliance purchases - never disappointed!”
“The sales experience was excellent. The staff is very knowledgeable about the different brands, strengths and weaknesses. No hard sell which was nice.... they just went with the flow. We love the new washer and dryer and will absolutely engage Warrendale Appliance for all our future Appliances purchases.”
9:30AM - 5:30PM
424 Main St, Melrose
Appliances
“I purchased a GE washing machine at Hugo’s. Although I went in knowing what I wanted, it was a very fast, straight forward and painless transaction. We were given a great price, (in comparison to other appliance stores) as well as super fast and efficient delivery! Thank you!”
“Very good quality products. Prompt delivery. Highly recommended. Thanks for the great service! From placing the order online to delivery was a very smooth process.”
“We needed service on our refrigerator. I called American Appliance Services. They said they would be at my house on Thursday in the morning and would call when they knew the time. They called Thursday morning and said they would be at my house in an hour, which they were. They diagnosed the problem and gave me a price before they did the work. The price was reasonable. They made the repair quickly and cleaned up afterwards. They did a great job.”
“Hi there. Thank you for reading. I purchased my General Electric a/c on May 25, 2024. I am late posting on how HAPPY & SATISFIED I am with it. 8,000 btus' cools of my apt perfectly. I want to say a sincere THANK YOU to Jim, Jennifer, ( I hope I have your name right?, & Paul. They were SO HELPFUL & on top of customer service. Seriously, what a refreshing experience. Thank you again. Lorraine Snow”
“I wanted to buy the 4 outdoor dining chairs that were high up on the wall display. Went to the service desk asked for help and no one came. I did ask the garden employee Jim who was outside and without hesitation he came right over and got the chairs for me. He also opened a box for additional chairs that I wanted. He saved Home Depot from a disappointed customer to one who will return again ! I almost walked out empty handed but instead bought 6 chairs ! Yay Jim ??⭐️
Boo to customers service department - room for improvement !”
6AM - 10PM
564 Broadway, Saugus
Appliances
“Kenny was amazing and I had the best experience ever!
The following day I was presenting at a sales conference and my booth wasn't delivered, so I had to recreate the entire booth from scratch. When I told Kenny what I needed, he did everything to get me what I wanted.
Thanks to Kenny, I was able to accomplish what I could not have done without his help.”
“I needed an inducer fan for my Goodman furnace . I called the company that I bought the furnace from, but for some stupid reason they could not get the part for me. I called Johnstone in Woburn MA and they had the part in stock. Ryan and the branch manager Brad Esposito were very helpful at Johnstone:”
“A reliable spot for most of your tech needs. Wide selection of gadgets, from smartphones to smart home devices. Prices are competitive, often matching online retailers.”
“I recently purchased a LG Refrigerator from Beach Sales, the appliance was delivered, with the utmost care, their personnel is totally professional and courteous, one of the reasons I purchase all of my home appliances, the service is outstanding!!!!”
“Hi there. Thank you for reading. I purchased my General Electric a/c on May 25, 2024. I am late posting on how HAPPY & SATISFIED I am with it. 8,000 btus' cools of my apt perfectly. I want to say a sincere THANK YOU to Jim, Jennifer, ( I hope I have your name right?, & Paul. They were SO HELPFUL & on top of customer service. Seriously, what a refreshing experience. Thank you again. Lorraine Snow”
“Excellent and responsive staff. They helped me with my bathtub order including giving me a phone call ASAP once the tub was delivered so it could be picked up. John G went out of his way to help me with invoicing/accounting. I really appreciate your help! Thank you!”
“This is the best Home Depot By far . As a business owner unfortunately there are some
Returns . Marelly and Karen do a fantastic job at the return section . They are ALWAYS super friendly and helpful. I’ve called middle of the day and I’m a no one and Marelly knows my name . ( maybe caller id) she’s very personal and I wish more people you encounter in your day were as good as her . Always a smile on her face .
This is definitely a great Home Depot since it’s not a complete madhouse all the time .”
6:30AM - 5PM
91 Hicks Ave, Medford
Appliances
“Jake from outside sales is and has been the greatest salesman I have ever dealt with the company I work for has been a Johnstone customer for a while, and when we have to deal with there inside equipment techs they are simply the best in the game!!! Dave Darling in particular”
“Deidre was very helpful in accommodating me getting my new fridge and microwave. She also was very kind to all the customers who asked her questions while she helped me simultaneously. She provided helpful advice on the appliances and was very mindful of customer safety when using the electric latter.”
10AM - 5PM
1339 Massachusetts Ave, Arlington
Appliances
“Very helpful staff who found a replacement hose and performed a custom repair on my 20 year old Panasonic vacuum. Works like new. Saved me the cost of a new vacuum. I would definitely go back for any future repairs or purchases.”
“One of the best customer service experiences I’ve ever had at any Best Buy location. Longtime Best Buy customer and couldn’t be more thankful for the manager, Alan and all of his time, professionalism and courteousness. He helped resolve an issue I had with a previous purchase . Thank you so much Alan and the Best Buy team in Burlington for all your help!”
10AM - 9PM
162 Santilli Hwy, Everett
Appliances
“They didn't have what I was looking for (honestly didn't expect they would) but I asked a Best Buy employee where it could possibly be and he brought me over and helped me look for it. So the employees are definitely helpful, or at least the one I asked was”
“The heaters were cranking at the checkout registers! Almost had to take my coat off while scanning my purchases. It was so warm! Glad the employees don't have to freeze while they stay on there helping people”
8AM - 4PM
420 Pearl St, Malden
Appliances
10AM - 8PM
1201 Broadway, Saugus
Appliances
“I have bought several things there and I think the service is very good, even though my English is terrible, the guy who helped me last time was very patient and very helpful. Those are the things that make one loyal to a brand or a store in particular.”
“I am so grateful and proud of this establishment for the vast diversity of individuals they hire! I am delighted that HD values all individuals! Though the wait for customer service is longer than one would first expect - it is well worth it and wonderful to know your small inconvenience is benefitting SO many!”
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“We have been renovating an old home over the last few years and the final project was a complete kitchen redo. Eric Rikeman from Adams Kitchen came up with an excellent design, that changed the layout to one that is modern, efficient, and smart looking. The quality of the cabinets is outstanding and the installation was expertly done. We actually had Eric and his team come back recently and do some custom cabinetry in our dining room to match the kitchen. I very highly recommend Adams Kitchens and Eric Rikeman.”