41 Seyon Street Suite 400, Waltham MA 02453
“Best Boots, shoes on line.. Check the web site out. Prices are expensive, they have great sales. That's when I shop the sales. So far the boots n Shoes I have purchased have been great. I did return a pair and worked without a problem. The shoes are wonderfuly made. And are true to size and the comfort level is the max. You won't be let down. I can't wait for the next sale .”
735 Providence Highway, Dedham MA 02026
“I had a great experience ! Rose was helpful and went out of her way to be sure I purchased what I wanted. She was friendly, respectful and very pleasant to speak with”
1654 Massachusetts Ave, Cambridge MA 02138
“I love marathon sports! They were so patient and thoughtful and really explained to me the reasons why I needed arch support. Super helpful! Thank you for making buying shoes so easy!!”
1780 Massachusetts Ave, Lexington MA 02420
“Hats off to Jerry of Michelson’s Shoes. I purchased a pair of Brooks Ghost sneakers online and the level of customer service was second to none. That’s one of the reasons why this shoe store has been in business for over 100 years! That doesn’t happen by accident. Thank you Jerry, I look forward to doing business with you again in the future. I 100% recommend buying from Michelson’s Shoes! It’s refreshing to shop online somewhere other than Amazon. Thank you very much!!”
873 Providence Highway, Dedham MA 02026
“Great experience overall. The store had exactly the pair I came in hoping to try, the fitting process was thorough, and I never felt rushed or pressured. I left with a pair of Alpine Portage Iron Rangers that fit perfectly and was extremely happy with the visit.”
1728 Massachusetts Ave, Lexington MA 02421
“I had two amazing sneaker-buying experiences at Marathon Sports in Lexington this week. Jackson spent at least 1.5 hours helping my daughter pick out the right combination of shoes and inserts for her feet. He was so knowledgeable and patient, such a great listener, and made feel super comfortable with the process. This experience was so positive that I came back the next day for myself, and Abbi was equally awesome! Thanks for some of the best customer service I’ve experienced in my 50+ years…”
255 Washington St, Wellesley MA 02481
“Great service and incredible shoes! My colleague and I were fitted for running shoes with two vastly different goals and were both pleased with the shoes recommended to us. Will be returning for the next replacement pair.”
1638 Beacon St, Brookline MA 02445
“Oliver took the time to help me find the perfect running shoe for my needs. He prioritized me and made me feel as if I was the only customer in the store. I ended up buying sneakers, which are the second pair I’ve bought from this store. Always a great experience and I’ll continue to go back”
906 Great Plain Avenue, Needham MA 02492
“New to the Closet Exchange, 2 visits so far, but now on my regular circuit. Staff is approachable and knowledgeable. I have found some lovely items that I will cherish for a long time.”
75 Middlesex Turnpike, Burlington MA 01803
“Damaris & Genner Help Us So Great . We are Visiting From India . We Speak Little English He Was Able to Help Us Via Translate App . They Are Incredible People , Company Is Blessed To Have Them . Great People I am 100% To Refer Them To Friends And Family.”
282 Harvard St, Brookline MA 02446
“I came all the way from JP to buy my first pair of Birkenstocks here! I heard of the excellent selection and customer service, which did not disappoint. I will always go out of my way to shop local, and I’m glad I did so today! Highly recommend :)”
32 Church Street, Wellesley MA 02482
“Had a fantastic first experience. My daughter needed cleats for another sport and Chad was helpful, patient and extremely knowledgeable of the features of the different options. We walked out with exactly what we needed and wouldn't hesitate to come back again.”
173 Market Street, Brighton MA 02135
“Different in a good way over any other New Balance outlet stores I've experienced. Has more inventory and options than anywhere else. Highly recommend if you want NB gear. But sadly no baseball gear ever.”
1082 Great Plain Ave, Needham MA 02492
“Gary was so adorable and capable with my grand daughter ( almost 4). He spent time making sure each sneaker fit well, he gave her choices of colors and gave me excellent suggestions. He also explained why a pair of dress up shoes had too much space by the toes Gary was very knowledgeable and pleasant I ended up purchasing 2 pair of sneakers at regular price and 2 sale price sneakers;);) happy nana happy girl”
136 Main Street, Watertown MA 02472
“The owner, Mr. Jamsakian, is knowlegeable, professional, skilled and just lovely. He found the perfect new handles for my bag and cleaned it, all for a reasonable price. We're lucky to still have a shop like this in the area!”
176 Boylston St, Chestnut Hill MA 02467
“Out of towner! I left my sport jacket and shirt in the closet. Walked into Milton’s and Cindy hooked me up with a new jacket, new shirt and pocket square & socks to match! She nailed her vision. Thank you Cindy for making a stressful trip, a comfortable one.”
46 Main St, Concord MA 01742
“I am from California, and was just on a trip to the Northeast for the first time. I wandered into Footstock after having lunch in Concord. I really did not need shoes for this trip, but I saw the most perfect pair of lightweight leather slides that I need for a different trip later this year. The saleswoman was so helpful in assisting me to try the shoes, and informed me how to ensure that slides will stay on the foot, giving me a little pad for each shoe. I was wondering how I would get them home in my already full suitcase. I was musing aloud about having to press the shoes together, and leave their box behind. She offered to have them shipped, at my cost. I was very happy to accept that offer, because these are expensive shoes, over $200, and they deserve to be treated properly. And then....I was directed upstairs to the sale area!! Wow!!! Terrific styles and prices! I will most definitely return to Footstock when I visit my friends in the area again. An absolute gem of a shoe store! Thank you for all of your care.”
548 Massachusetts Ave, Cambridge MA 02139
“Needed dress shoes on short notice, Tom was very helpful in getting me a fitting pair asap! Love the aesthetic of a business owned by human being and not corporate zombies! ?”
1780 Massachusetts Ave, Cambridge MA 02140
“Seth and Elizabeth were incredibly kind and patient with me while I found a new pair of shoes for work. They helped to customize my shoes with inserts and have very high quality products in their store. 10/10 would recommend to everybody, I will 100% be coming back!”
1011 Beacon St, Brookline MA 02446
“store was beautiful and homely just like the clothes they sell. but the only thing i kept eyeing up was the store owner with a cute mexicana voice. if you're reading this then hi i guess”
165 Linden Street Space 165b2a, Wellesley MA 02482
“The customer service team at this location is a caring and dedicated crew. They are extremely patient with my elderly mother and they are fun for me to shop with as well. Highly recommend the personal shopper appointments, in particular - at no extra charge.”
1929 Commonwealth Ave, Brighton MA 02135
“Boston Pedorthic has a great selection of shoes and sneakers for diabetic needs. The staff are kind and helpful, and Andre, who fitted me for sneakers and insoles, is a master orthopedic shoe maker and my sneakers fit perfectly. I will use them again for my next pair of shoes.”
140 Guest Street, Brighton MA 02135
“I had such a great shopping experience with Nijah! She was incredibly patient and took the time to help me find the right pair of shoes. She was so friendly and genuinely passionate about what she does. You can really tell she cares about making sure her customers are happy. I really appreciated all of her help and left very happy with my purchase. Thank you, Nijah, for making the whole experience so enjoyable!”
75 Middlesex Turnpike, Burlington MA 01803
“I had never been to a Madewell before today but get a lot of targeted advertising given how much I shop at jcrew. After a couple minutes of wondering Ruby I., asked me if I needed help. She was AWESOME, was patient and helped me find jeans that were more my style. I left with three pairs and a great appreciation for Ruby’s help. Thank you Ruby for helping me!”
75 Middlesex Turnpike Ste 1303, Burlington MA 01803
“Just wanted to say thank you to Mick for the super hospitality. I came into the store looking for white casual dressy shoes and I felt like I was taken on a curated journey of my request. I just liked her passion and she took her time. Also, her colleague over heard the conversation from the opposite side and at the right time mentioned and held up a pair of shoes that were perfect looking. I thought it was really great teamwork. It was an all around nice experience and thank you Mick for making me feel cared for. I didn't have my orthotics with me and couldn't buy any of the shoes and Mick was super supportive as to not pressure me into buying a shoe and then returning it if it didn't work out. Thank you for that.”
6Q, Wayside Road, Burlington MA 01803
“The best sales occur on the weekend. You typically see additional discounts added to the sale price. This Methuen location also has Osh Kosh clothing. The also have really amazing team members who are incredibly helpful. One team member approached my little ones and asked if they wanted to color at the activity table and gave them stickers at the end of our shopping trip.”
20 Eldridge Avenue, Watertown MA 02472
“Absolutely fantastic experience, this store provides a lot more than most stores which was refreshing. The customer service was outstanding! I walked in and was helped immediately like I was the only customer in the store, that is what retail is all about!”
75 Middlesex Turnpike, Burlington MA 01803
“A lot of shoes were on sale, but not all the sizes are available! But staff there were very nice, they ordered the boots for me! It was a pair of timberland. And I received the email later!”
65 Main Street Space 79, Stoneham MA 02180
“The sales associate Jess from Stoneham store was extremely helpful and friendly!! She made my experience so pleasant, she went above and beyond to help me as well as helping other customers, one of the nicest people I've met”
753 Providence Highway, Dedham MA 02026
“I was there at the beginning of the year. The employees were very courteous, but I missed some clothing collections that were on the website but not available in the physical store.”
Last month, Foot Locker Inc. reopened its flagship store at 112 W 34th St. in New York City, as part of new retail plans. The store introduced "Home Court," a basketball-focused shopping area created with Nike and Jordan Brand. The updated store offers a basketball-themed shopping experience. It combines customer service with the newest products for use on and off the court from several brands.
Read the postThe "hands-free" footwear brand Kizik just opened its second U.S. store at the iconic Mall of America in Bloomington, Minnesota. The Mall of America store, located in the West Market on the second level, offers Kizik's full assortment of shoes for men, women, and kids in all sizes. It will also carry new seasonal styles, Kizik-branded apparel, shoe care kits, and no-slip socks.
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