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“You can always find the same people working here. They will help you and direct you if you ask. It's USPS. Bring your own tape. UPS and FedEx charge a premium for package delivery, but give you tape for free - so what?”
7:30AM - 5:30PM
405 Concord Ave, Belmont
Post Offices
“I had an efficient drop-off experience and was able to pick up some cute new stamps as well. I got there a bit after 7:30am when they opened and there was only one other person in front of me. It went smoothly and was overall pleasant.”
“Hidden gem of a post office. I almost don’t want to draw attention to it! Friendly, efficient service by people who know what they’re doing. Sharon is the best.”
“Ok so why does this USPS have 3.8? I contribute with my 5 stars because It has the most wholesome workers. Heidi is the best and I am happy every time I need to go to this office because she is so helpful, kind and positive. I always leave with a smile.”
9AM - 12PM 1:30 - 4PM
1179 Main St #1, Wakefield
Post Offices
“The Post Office at 1179 Main St in Wakefield is honestly a little hidden gem. It’s only ever really busy a couple of weeks before and after Christmas, which makes most visits quick and easy. One of the regular staff members, a woman who works there often, is extremely friendly and does her job very well—always professional and efficient. I can confidently leave prepaid packages without worrying about needing a receipt or whether they’ll get scanned properly.
I almost hate to leave this review because I don’t want word to get out and have this place overrun with humans, but credit is due where it’s earned. Great service and a stress-free experience every time.”
“It feels a little strange to be reviewing the post office, but the East Boston branch has some of the friendliest and most helpful employees I've ever encountered at a post office. They know many of their customers and always offer my dog a biscuit.”
“Staff is very helpful and patient towards me every time I go even when I am doing something a little stupid that clearly suggests inexperience with the service and poor planning on my part”
“I really appreciated the patience and professionalism of the clerk today. They took the time to explain my shipping options and made sure everything was done correctly. Thank you for the great service! (Clerk:07) ?”
“I needed to send some books media rate, but I haven’t sent packages through USPS in a while and was unfamiliar and unsure about the process. The woman behind the counter was incredibly patient and helped me out in correctly addressing my package and finding a way to print my pre-paid label (FYI, no printer here but if you have a QR code from Click-N-Ship they can scan it and print the label themselves). They were also managing the line efficiently on a Friday afternoon close to closing and kept everything moving. All the packages I sent arrived in one piece. This is hands down the best experience I have ever had at any USPS location.
Editing to add: I came again to mail another package, and the same fantastic person helped me find the most affordable shipping option and was patient while I figured out my shipping address. I had tried to mail this same thing at FedEx the day before but couldn’t because I didn’t have my ID on me— so glad, because this was $5 cheaper for a faster and more convenient experience. I love this post office.”
“Had to come in right before closing to drop off 4 large packages. Dawn and Patrick were so incredibly kind, patient, and helpful anyways! We truly appreciate their help and kindness. Would recommend!”
“I had a missing package that I needed help locating, and Joe took the time to walk me through what might’ve happened with it and offer a solution. I really appreciate his customer service.”
“My family and I went in to get passports because the office in West Roxbury has to cancel our appointment last minute. There was only one woman at the desk and she was the most helpful and kind human being. She took care of everyone’s needs that walked into that office. I wish I could remember her name, I believe it started with an R. Great customer service. It was my first time there and I would go there over the West Roxbury service any day!”
8:30AM - 4:30PM
2122 Commonwealth Avenue, Auburndale
Post Offices
“The postal worker was very kind and helpful... No one was in line and I was taken right away. Needed something next day aired. And she put all the information into the postal computer. I give them
5 STARS. SOOO EASY!”
“The staff at this USPS location went above and beyond to help me. They were patient, professional, and took the time to clearly explain everything I needed to deal with an unusual situation. Excellent customer service!”
“Just left the Brookline location… Drove here in hopes of a better experience to mail a simple package.10/10 .. Bald Clerk— pleasant, efficient, courteous. Worth the drive!!Thank you Sir for your service!!”
“Had a positive experience last week with Rexxx.This gentlemen was nice, chill personality, informative, and brought ease to my anxiety felt morning. I had some very important documents to send off, and Rexxx explained everything I would need. Explained my price options, asked certain questions to give me his best opinion, but left the decision up to me.
The last thing you need in stressful situations is an employee that is just wired tight about everything and have no personality. Rexx has a great sense of humor and certainly made me laugh that morning.
Great experience and wouldn’t hesitate to get my business and mailing needs taking care of at this location.”
“I love this post office. Staff is warm and very helpful. I accidentally left an item behind after a visit, and they held on to it for me, remembering who I was when I came back.”
“I have to mail things often for work, and I always opt to do it here. I love the postal workers at this location. They're always friendly and helpful.
Even though it's in the middle of a busy area, you can park on nearby side streets for free and quickly walk over.”
“Kelly and Wendy provided exceptional service and accomodated my large order. I especially enjoyed meeting the post office puppies. If you're looking for a post office, this is the place to be!”
“One of the best USPS offices around. Hard workers with many years of knowledge and exceptional service. Yoy have questions you'll get answers and when you need help you will receive it”
“I went here early on a Thursday morning and there was no wait. I did not have a box for my item and the USPS employee was so nice in helping me find a box and pack my item. I was pleasantly surprised by how well my experience was!”
7:30AM - 5:30PM
10 Court St, Arlington
Post Offices
“Thank you, Cristian, for following through on your word and calling me back. You’re the reason I was able to track my package down at the address I accidentally marked. I highly recommend this USPS office — exceptional customer service and truly reliable :)”
“Excellent service here. I come here because my town USPS is so terrible lol. USPS has been gutted by the gov to push private companies to take over but the problems from that isn't the fault of the location. The employees here have always been super helpful and friendly.”
“Shout out to Elaine for understanding the urgency of my situation and doing what it takes, including calling the right people, to ensure I get my package on time. Thanks Elaine !”
“Friendliest service in the metro Boston area! As a warehouse manager I have been to a number of carrier locations across the city and this location is always the most helpful and kindest. Everyone who works here deserves a raise.”
“Best USPS experience ever! I approach the counter with only one person before me and Rocco saw my passport photo & forms and walked me through the whole process so fast I barely had time to think, and it was done! I have never felt such support at the post office! If you are close enough, and it’s convenient to go to this location over any of the others, I would highly recommend it!”
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“I recently visited the United States Postal Service and had a great experience overall.
One of the tellers really stood out. He was incredibly thoughtful with his suggestions and took the time to walk me through every option step by step. Even though I ultimately decided not to ship through USPS because the available options were a bit out of my budget, I truly appreciated how clearly everything was explained. I left fully understanding what I would have been paying for, which says a lot about the level of service.”