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“You can always find the same people working here. They will help you and direct you if you ask. It's USPS. Bring your own tape. UPS and FedEx charge a premium for package delivery, but give you tape for free - so what?”
7:30AM - 5:30PM
405 Concord Ave, Belmont
Post Offices
“I had an efficient drop-off experience and was able to pick up some cute new stamps as well. I got there a bit after 7:30am when they opened and there was only one other person in front of me. It went smoothly and was overall pleasant.”
“These are the most wonderful postal officers I've ever dealt with. I had some real confusing stuff to deal with on shipping a package to Finland and they were nothing but gracious and patient. I feel very fortunate that they're my new local post office.”
“This little post office is the absolute best. Sharon and Lawyer are knowledgeable, pleasant, helpful and incredible professionals. Readville is so lucky to have this resource.”
9AM - 12PM 1:30 - 4PM
1179 Main St Ste 1, Wakefield
Post Offices
“The Post Office at 1179 Main St in Wakefield is honestly a little hidden gem. It’s only ever really busy a couple of weeks before and after Christmas, which makes most visits quick and easy. One of the regular staff members, a woman who works there often, is extremely friendly and does her job very well—always professional and efficient. I can confidently leave prepaid packages without worrying about needing a receipt or whether they’ll get scanned properly.
I almost hate to leave this review because I don’t want word to get out and have this place overrun with humans, but credit is due where it’s earned. Great service and a stress-free experience every time.”
“I really appreciated the patience and professionalism of the clerk today. They took the time to explain my shipping options and made sure everything was done correctly. Thank you for the great service! (Clerk:07) ?”
“Wish I could give 10 stars to the Roslindale Post office. I was putting together a retirement for my boss that was due at noon. I was waiting on 3 more envelopes that my colleagues had put in the mail the week before that I anticipated were most likely in the carriers bag out for delivery. At 10:30am I called the PO and April answered the phone. I offered to meet the carrier wherever he was to grab the envelope since my afternoon mail delivery would mean I could not finish putting the gift together. April went above and beyond and found the carrier and within 30 minutes the two envelopes were dropped in my box and she called to confirm they had been received. In 93° weather, I tried to run out to give the carrier a cold Gatorade, but he was already gone before I could get there. Both April and the mail carrier went out of their way to save the day so that we could complete the gift for my boss. A+++++++”
“I had a really great experience here to get my passport processed. Shout out to Barry as he was very knowledgeable and patient. He explained everything with details and took really great pictures for my passport. Go here if you need assistance with your passport.”
“Blair was so helpful with the passport application for our daughter. We tried to do it at south Boston post office where it was an awful experience, Blair was lovely and helpful and we got it all done in a few minutes.”
“The staff at this USPS location went above and beyond to help me. They were patient, professional, and took the time to clearly explain everything I needed to deal with an unusual situation. Excellent customer service!”
“I had a missing package that I needed help locating, and Joe took the time to walk me through what might’ve happened with it and offer a solution. I really appreciate his customer service.”
9AM - 5PM
2344 Washington St Ste 1, Newton
Post Offices
“Kelly and Wendy provided exceptional service and accomodated my large order. I especially enjoyed meeting the post office puppies. If you're looking for a post office, this is the place to be!”
“Just left the Brookline location… Drove here in hopes of a better experience to mail a simple package.10/10 .. Bald Clerk— pleasant, efficient, courteous. Worth the drive!!Thank you Sir for your service!!”
“I highly recommend! John is ALWAYS so thorough and helpful - especially with passport services! He goes above and beyond to make sure everything is correct no matter what! Thank you!”
“I needed to send some books media rate, but I haven’t sent packages through USPS in a while and was unfamiliar and unsure about the process. The woman behind the counter was incredibly patient and helped me out in correctly addressing my package and finding a way to print my pre-paid label (FYI, no printer here but if you have a QR code from Click-N-Ship they can scan it and print the label themselves). They were also managing the line efficiently on a Friday afternoon close to closing and kept everything moving. All the packages I sent arrived in one piece. This is hands down the best experience I have ever had at any USPS location.
Editing to add: I came again to mail another package, and the same fantastic person helped me find the most affordable shipping option and was patient while I figured out my shipping address. I had tried to mail this same thing at FedEx the day before but couldn’t because I didn’t have my ID on me— so glad, because this was $5 cheaper for a faster and more convenient experience. I love this post office.”
“I love this post office. Staff is warm and very helpful. I accidentally left an item behind after a visit, and they held on to it for me, remembering who I was when I came back.”
“The staffs are always helpful and friendly. And they remember you. It feels like a tight neighborhood post office vibe which some times can be hard to find elsewhere. Parking can be tricky though.”
8:30AM - 4:30PM
2122 Commonwealth Ave, Auburndale
Post Offices
“The reviews are probably based more on bad experiences on the delivery end. This office is straightforward and gets the job done. I wish USPS would invest and probably spruce up the place, similar to newer facilities I see in other areas of the country. This would probably make the space more inviting for staff and customers.Overall, I use USPS more than the other services. Prices in most cases are better and get to well traveled locations relatively quickly.”
“I use this post office often, both on weekdays and weekends, and it's an overall great experience! The postal workers are fast, efficient, and kind. There's rarely a line.”
“I went here early on a Thursday morning and there was no wait. I did not have a box for my item and the USPS employee was so nice in helping me find a box and pack my item. I was pleasantly surprised by how well my experience was!”
“Excellent service here. I come here because my town USPS is so terrible lol. USPS has been gutted by the gov to push private companies to take over but the problems from that isn't the fault of the location. The employees here have always been super helpful and friendly.”
“Stopped here , sending packages.
The guy , named Jun (or Jin) was awesome. Super friendly , even borrowed tapes to me , instead of selling. Awesome guy.”
“Shout out to Elaine for understanding the urgency of my situation and doing what it takes, including calling the right people, to ensure I get my package on time. Thanks Elaine !”
“This location has absolutely the best USPS team in the Greater Boston area. I've visited USPS locations all over the region & I stop at the Day St. location a few times a week. The staff here has been consistently friendly and knowledgeable over the years even when it can get busy, they do their best to keep customers smiling. I some needed extra help today and Roselynn was incredibly patient and thorough, she even called customer service to help me track down the answer I needed from HQ. I also really appreciate the drop-off window at this location so I can pre-pay my packages and not have to wait in line. Please be nice to the staff if you go here, I see how much they deal with in a day in this busy square & they are some really amazing folks!”
“Friendliest service in the metro Boston area! As a warehouse manager I have been to a number of carrier locations across the city and this location is always the most helpful and kindest. Everyone who works here deserves a raise.”
“Always Excellent Customer Service At the Stoneham Post Office! The Woman the Run the front are Excellent With helping Customers get there package off and get stamps ECT... Can't ask for better Employees then the staff you have at the Stoneham Post Office! Thank you it's My Pleasure to come from Medford to do my business here!”
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“I recently visited the United States Postal Service and had a great experience overall.
One of the tellers really stood out. He was incredibly thoughtful with his suggestions and took the time to walk me through every option step by step. Even though I ultimately decided not to ship through USPS because the available options were a bit out of my budget, I truly appreciated how clearly everything was explained. I left fully understanding what I would have been paying for, which says a lot about the level of service.”