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Open 24 hours
7 Spring St, West Roxbury
Electronics
Open 24 hours
1710 Centre St, West Roxbury
Electronics
“I had a great experience at Verizon thanks to Malcolm. He was knowledgeable, patient, and really took the time to understand what I needed when upgrading my phone. He explained everything clearly and made the whole process smooth and stress-free. His professionalism and friendly attitude truly stood out. I highly recommend asking for Malcolm if you visit!”
“Top-tier. No one does it like this place. They’re brutally honest, the customer service is elite, and they actually care about you. If you’re not coming here, you’re missing out.”
“I made several visits here as I was pondering getting a new phone. The two reps who helped me were Rebel and Jake. Both were smart, calm and at the ready to help. They answered my (many!) questions patiently and offered relevant additional info. Though I had to hold off buying a phone, they remained engaged and kind. Very positive experience.”
“Amazing experience here with Khristia! She was so helpful and clear with every step! She gave me the most valuable, professional, and best experience I could have.”
“Isaiah and Jonathon in less than seven minutes solved a problem that I had worked through 4!!!! separate Verizon customer service reps on the phone with. Unbelievable customer service with these guys. Grateful for them, stepping in and solving the problem instantly. Verizon needs more people like these guys!”
“Very good customer service, especially with Mr. Franklin, he is the best representative of East Boston. I recommend them to everyone and friends. I am 100% happy with my new Samsung phone.”
“Because I do not even begin to approach an expert level with all the latest tech, it can require infinite patience to understand my needs and educate me. Franklin has this patience in spades! He is an incredible asset to the company and goes above and beyond. Thank you, Franklin!!”
“I needed my android LG phone fix asap. After diagnostic testing, they didnt have the parts in stock. An Order was placed overnight, and they fixed my phone the next day. I'm so thankful for them bringing my phone back to life.”
“Brianna and Jonathan were such a great help assisting me with my s24. An update took place that changed my settings. They took their time explaining and showing me how to navigate my device! Thank you!”
“This is the best store EVER. I went to another location and they tried to scam me. When I came to this one they helped me with everything I needed. Love this store. Great people.”
11AM - 5PM
85 River St, Waltham
Electronics
“Great people. Unable to fix the problem but spent 90 minutes with the problem. Metro PCS cooperate couldn't even fix the problem yet. Very family oriented and helpful”
“One of the best stores, amazing customer service, have an amazing inventory. First ones to have fenix 8 in orange spark when everyone else was out of stock. Also amazing staff that is very knowledgeable”
9 AM - 6 PM
539 Granite St, Braintree
Electronics
“I was so bummed when I woke up this morning and discovered that my phone wasn't turning on today, so I thought I'd stop by a Verizon store and see if they could help me get it back in action. Temesghen greeted me immediately so kindly, which right away changed my mindset. Within just a few minutes, he was able to perform a soft-reset and my phone was operational again. I am so grateful for his fast and friendly help! I would recommend this store and especially Temesghen for any of these services here. Thank you so much!! :D”
“Really love this storeeeeee recommend highly. I always go in for Nintendo stuff. Fair price, and if you go in often you end up finding different stuff most times.”
“This place is absolutely amazing. It has everything that Hobby lobby and Radio shack use to have. It has all sorts of electronic pieces and parts. Lots of audio, lighting podcasting equipment and also computer parts like fans, old motherboards, all type of circuit boards. The staff were also extremely helpful in giving technical suggestions and sharing past projects. I really hope it stays open since it might not get a lot of traffic. It is a real hidden gem and worth the drive.”
“I bought these headphones and the boy is a very good person and he helped me program them and I also sent money, everything efficient and formal, I recommend them 100%”
“It is the dream of every PC gamer enthusiast to enter this store and buy their own PC, the staff is very attentive and knowledgeable in their respective areas, a great visit!”
“Chris, Sean, Chuck, and Kevin are a dream team. They're awesome and so great to work with. We needed a very specific set of services, and we contacted them with a request for a proposal on a 24 hour timeline. They way more than delivered on the proposal, with creative solutions,and on the work, which was well done. No hesitation on hiring them, would (and likely will) do so again.”
“Very good quality products. Prompt delivery. Highly recommended. Thanks for the great service! From placing the order online to delivery was a very smooth process.”
“Just had a great experience getting a new TV at HHS. They first overcame a hurdle that was too much for a certain big box chain store, proving to the extremely cautious management of our new residence, a large condo building, that they had sufficient insurance to be allowed into our building, by filling out the necessary forms, having them endorsed by their insurance company, and very quickly getting them into the hands of building management. Neil at HHS, even after I was ready to buy the particular TV I wanted, took the time to check the manuals of our existing receiver and speakers to make sure the installers knew exactly how to configure everything. Then the installers, Brian and Perfecto, got it set up quickly, with the latter coming back the next day to make some adjustments and show us how to make other ones ourselves if we so choose. All that at a very reasonable price. I couldn't be more pleased.”
“I came in to upgrade the phones on my plan. It was very busy in the store due to Black Friday but Ray E was patient and very helpful. I had a great experience and felt like Ray really valued me as a customer.”
“These guys (and gals) take care of all our cars. I started using them for custom install radar and laser, but that's expanded now include wrap, ceramic coatings, and audio. I wouldn't go anywhere else.”
“The guy was great I can truly say and I'm not easy at giving compliments and I've been with a lot of different T-Mobile AT&T Sprint this probably was the 1st time ever that someone was honest kept it real and handled their business like a chanthe business like a champ nothing but respect good one to go to for troubleshoot”
“Herc is my guy. These guys are the best and have the best prices when it comes to installation of alarms, remote starters and stereo equipment. Drop by for all your needs. These guys are seriously talented”
11AM - 6PM
1189 Highland Ave, Needham
Electronics
“Keith is genuinely one of the best sales managers I have ever come across. His knowledge, personality, and performance is something I've never seen before. Especially working in the restaurant industry for 30+ years I can spot great customer service right away.
Thank you Verizon for having great employees to help me out.”
“Vuong and Patrick were both terrifically helpful in creating a new plan at a more reasonable price! Vuong was particularly helpful and available on the day all of the equipment was installed. For me, dealing with Xfinity is generally a nightmare! Vuong and Patrick made it entirely bearable.
Thanks to you both!!!”
“This place is awesome. We didn’t realize what time they closed and came in after closing, but the owner let us in. He gave fantastic guidance and we ended up getting a new record player and receiver here. Super nice, lovely place.Also the owner has a wonderful polish accent :)”
11AM - 5PM
3 Mt Auburn St, Watertown
Electronics
“I don’t typically leave reviews, but I had a great experience working with Kyle and thought others should know about it. We came in to get my wife a new phone and he walked us through all the current deals and plans. After talking through our options not only did we get a great deal on a new phone but he helped us lower our monthly payments based on how we use our phones and set me up with information on how to switch to Fios for our home internet which I’ve been thinking about doing. This is definitely the place we’ll come whenever we need help with our Verizon products in the future. Thanks again, Kyle!”
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“Wandering around a new neighborhood gives you a good feel for the area without interviewing.This location had all the creature comforts and then some. Their coffee bar was stocked even in the late afternoon. Good service and clean location.”